E 
4,005
+4.60%
Close of 9 Nov 2026, in JPY
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About East Japan Railway
Its shares trade on Tokyo Stock Exchange under the ticker 9020.T. It has been listed since 26 October 1993. In the fiscal year to 31 March 2026, it reported revenue of ¥3.08trn and net income of ¥247.85bn. At that date it held total assets of ¥10.82trn and shareholders' equity of ¥3.05trn.
East Japan Railway Co. engages in the business of railway transportation services. The company is headquartered in Shibuya-Ku, Tokyo-To. The firm operates in three business segments. The Transportation segment is engaged in the railway business, travel business, cleaning and maintenance business, station operation business, equipment maintenance business, as well as railway vehicle manufacturing and maintenance business. The Distribution and Services segment is engaged in the retail and restaurant business, wholesale business, lorry transportation business, advertising agency business and other life service business. The Real Estate and Hotel segment is engaged in the shopping center operation business, office building lending business, hotel business and other life service business. The firm is also engaged in the credit card business and information processing business.
Figures and description from our data supplier, not checked against the company's own report.
Company facts
- Sector
- Industrials
- Industry
- Road & Rail
- Listed since
- 26 Oct 1993
- Employees
- 71,812
- Website
- jreast.co.jp ↗
Leadership
Pay as last reported
- Mr. Yuji FukasawaChairman of the Board, since 2006
- Mr. Yoichi KisePresident, Representative Director, since 2015
- Mr. Katsumi IseVice President, Chief Director of Innovation Strategy, Representative Director, since 2015
- Mr. Chiharu WatariVice President, Chief Director of Railroad Business, Representative Director, since 2014
- Ms. Harumi NakagawaManaging Director, Chief Director of Marketing, since 2020
- Ms. Atsuko ItohManaging Director, Chief Director of Group Corporate Strategy, since 2018
- Mr. Hideji UchidaManaging Director, Deputy Chief Director of Railway Business Unit
- Mr. Hirohiko IkedaManaging Executive Officer, Chief Senior Director of Shinkansen, Deputy Chief Director of Railway Business
- Mr. Osamu KatoManaging Executive Officer, Deputy Chief Director of Innovation Strategy Unit, Deputy Chief Director of Railroad Business Unit
- Mr. Norio KimuraManaging Executive Officer, Deputy Chief Director of Railway Operations Headquarters (Station Operations)
- Mr. Kuniaki MitaniManaging Executive Officer, Deputy Chief Director of Main International Operations Unit(India High Speed Rail), Manager of India High Speed Rail of Main International Operations Unit
- Mr. Shunzo MiyakeManaging Executive Officer, Chief Director of International Business
Environmental, social and governance
Scores out of 100, from our data supplier
- Overall
- 69
- Environment
- 99
- Social
- 62
- Governance
- 45
- Direct emissions (scope 1)
- 1,610,000 t
- Energy emissions (scope 2)
- 1,190,000 t
- Value chain emissions (scope 3)
- 3,160,000 t
- Women in the workforce
- 24.9%
- Carbon reduction policy
- Yes
- Human rights policy
- Yes
SWOT analysis
AI-generated by our data supplier. Not written or checked by our editors.
Strengths
- East Japan Railway Co (JR East) has several strengths that contribute to its success in the transportation industry. Firstly, JR East owns and operates an extensive railway network, connecting major cities and regions in the eastern part of Japan. This vast coverage provides a competitive advantage in terms of accessibility and convenience for commuters and travelers. Secondly, the company maintains a high level of service quality, focusing on safety, punctuality, and customer satisfaction. By prioritizing these aspects, JR East has earned a strong reputation for reliability, gaining customer trust and loyalty. Additionally, JR East has a diversified business portfolio, including not only railway services but also shopping centers, real estate, and hotels. This diversification helps mitigate risks associated with fluctuations in the transportation sector and provides additional revenue streams. Furthermore, the company has invested in technological advancements, such as the introduction of Suica, an integrated smart card system that allows seamless fare payments across multiple modes of transportation. This innovation enhances the user experience and promotes the integration of different transportation services. Lastly, JR East benefits from strategic partnerships and collaborations with other companies, both domestic and international. These collaborations enable the company to expand its network, attract more customers, and offer a wider range of services.
Weaknesses
- While JR East enjoys many strengths, it also faces certain weaknesses that can hinder its growth and competitive position. One of the weaknesses is the heavy reliance on the railway sector for revenue generation. This dependency makes the company susceptible to economic downturns and changes in travel patterns. Another weakness is the potential impact of natural disasters on the railway infrastructure. As a company operating in a country prone to earthquakes, typhoons, and other hazards, JR East must allocate significant resources to ensure the safety and stability of its railway lines, which puts a financial burden on the company. Additionally, the high level of competition in the transportation industry poses a challenge for JR East. Rivalry from other railway operators, airlines, and even emerging transportation alternatives like ride-sharing platforms can affect the company's market share and profitability. Lastly, the diversification into non-railway businesses may divert management attention and resources from the core railway operations. Balancing the growth and development of different business sectors while maintaining a strong focus on the railway business can be a complex task for JR East.
Opportunities
- In the midst of challenges, JR East also identifies several opportunities that can contribute to its future success. One such opportunity lies in the increasing demand for sustainable transportation options. As environmental consciousness grows, the company can further promote its railway services as an eco-friendly alternative to other modes of transportation, attracting environmentally conscious travelers. The expansion of urban areas and population growth also presents opportunities for JR East to extend its railway network and offer new transportation routes. By identifying underserved areas and investing in infrastructure development, the company can tap into new markets and attract a larger customer base. Moreover, technological advancements offer opportunities for JR East to enhance its services and improve operational efficiency. This can include the utilization of artificial intelligence, data analytics, and Internet of Things (IoT) solutions to optimize train schedules, improve maintenance processes, and provide personalized customer experiences. Lastly, partnerships with tourism agencies and travel platforms can help JR East promote tourism to different regions along its railway lines. By offering integrated travel packages and collaborations with local businesses, the company can appeal to tourists and encourage them to explore various attractions accessible through JR East's transportation services.
Threats
- JR East faces several threats that require proactive measures to mitigate potential risks. Firstly, economic fluctuations and changes in travel patterns, such as reduced business travel due to remote working trends or decreased tourism activities during crises, can significantly impact the company's revenue. Another threat is the emergence of new transportation technologies and alternatives. The rapid development of autonomous vehicles, high-speed rail networks, and other innovative transportation solutions can pose competition to JR East's railway services, potentially diverting customers and revenue. Additionally, regulatory changes and government policies can influence the operations and profitability of JR East. Changes in fare regulations, safety standards, or licensing requirements may require significant adjustments from the company, affecting its financial performance and strategic plans. Lastly, natural disasters, as mentioned earlier in weaknesses, remain a threat to JR East. Disruptions caused by earthquakes, weather-related events, or other unforeseen circumstances can interrupt railway services, damage infrastructure, and impact the company's operations.
Sources and methodology
- Data on this tab
- Our data supplier
- Chart on the Overview
- TradingView
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