Banking

From risk‑management practices to competitive positioning, the Banking section delivers detailed articles and opinion pieces on global banks and financial institutions. It examines regulatory shifts, digital transformation and the evolving role of banks in the wider economy.

Image for How is RPA a customer service differentiator for banks?
Banking

How is RPA a customer service differentiator for banks?

By Steve Morgan, Global Banking Industry Lead at Pegasystems “Increasingly, companies in the financi...

9th March, 2022

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Banking

Contactless payment rates surge in the UK: But what comes next?

Kriya Patel, CEO, Transact Payments Ltd Contactless payments have changed the way that Britons pay f...

9th March, 2022

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Banking

How a Regulated Liabilities Network Could Solve the Cashless Dilemma

By Marten Nelson, CEO, M10 Networks Central bank digital currencies (CBDC) are often mentioned as a...

9th March, 2022

Image for Banking and finance organisations can march boldly into the future with a clear customer experience and content strategy
Banking

Banking and finance organisations can march boldly into the future with a clear customer experience and content strategy

By Eugene Chng, AVP for APAC, Hyland As organisations across the Asia-Pacific region react to new bu...

8th March, 2022

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Banking

The Future of Artificial Intelligence in Banking

By Muddu Sudhakar, CEO Aisera The banking industry isn’t known for the early adoption of new technol...

8th March, 2022

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Banking

Traditional banks and closing the digital divide.

By Rowan Brewer, Paymentology’s new CEO Traditional banks find themselves at a crossroads. One which...

8th March, 2022

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Banking

From process to experience: the next frontier is engagement banking

By Jonathan Stallard, executive at Backbase The traditional structure of incumbent banks, whereby ea...

4th March, 2022

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Banking

The new breed of banking employees

By Paul Blake, Head of Banking and Fiduciaries, Finance Isle of Man Throughout the last two years, c...

3rd March, 2022

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Banking

Request to Pay – Where is the Industry Heading?

By Andrew Ducker, Senior Payments Consultant at Icon Solutions Request to Pay services – which allow...

3rd March, 2022

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Banking

Developing a Disaster Recovery Plan for Banks

Banks and financial institutions are constantly expanding their online presence to meet customer nee...

28th February, 2022

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Banking

3 ways the banking sector can overcome the challenge of change and control

By Michael D’Onofrio, CEO, Orbus Software The Greek philosopher, Heraclitus, said that “change is th...

24th February, 2022

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Banking

Major buyers of Russian oil struggle with bank guarantees -sources

By Dmitry Zhdannikov and Julia Payne LONDON (Reuters) – The global oil market was thrown into chaos...

24th February, 2022