Making information work for the customer – the key role of knowledge management
By Gary Bennett, VP UKI/MEA/Northern Europe at Enghouse Interactive In customer service, knowledge i...
27th June, 2022
By Gary Bennett, VP UKI/MEA/Northern Europe at Enghouse Interactive In customer service, knowledge i...
27th June, 2022
By Kuruvilla Mathew, Chief Innovation Architect and General Manager, UST The past two years have bee...
27th June, 2022
DCMS recognises company for making security training accessible, fun and flexible for people from al...
27th June, 2022
By Michalis Michael, CEO of DMR Text analytics is a powerful discipline, capable of finding and anno...
24th June, 2022
By Gabriel Hopkins, Chief Product Officer, Ripjar As threats continue to evolve and regulations chan...
24th June, 2022
While hybrid and remote work will certainly remain the norm after the pandemic has finally subsided,...
24th June, 2022
By Stefan Spendrup, VP of Sales, Northern and Western Europe at SOTI Enterprises across the world ar...
24th June, 2022
By Sruthi Shankar (Reuters) -European stocks rose on Friday, led by defensive and technology names,...
24th June, 2022
By Hyunjoo Jin SAN FRANCISCO (Reuters) -Tesla Inc’s new car factories in Texas and Berlin are “losin...
23rd June, 2022
This pioneering partnership breaks new ground by offering native reporting of all-important attentio...
23rd June, 2022
Playground xyz’s latest hires reflect burgeoning interest in its ground-breaking technology as marke...
23rd June, 2022
By Simon Horton, Vice President of Sales, Europe at Sangoma Businesses and consumers have a wealth o...
22nd June, 2022