Technology
Reprogramming the Enterprise: How IT teams Aim to Keep Pace with Demand
By Ricardo Diniz, GM & VP UK&I and Southern Europe, WS02 Over the past two decades, the role of IT i...
12th August, 2022
digital customer experience
Latest articles
Technology
Done with the Disconnect: The Benefits of Digital Customer Service
By Rick DeLisi, Lead Research Analyst of Glia Contacting customer service–especially on the phone–ca...
26th July, 2022
Business
The future of B2B customer experience
From PROS, John Bruno, VP of Strategy and Justin Silver, Senior Manager Data Science, discuss how AI...
31st May, 2022
Finance
The ROI of Chat Commerce for Small Credit Unions
By Hannes Van Rensburg, Chief Commercial Officer at Clickatell Hannes is an accomplished executive a...
20th April, 2022
Banking
The Bank Of The Future
By Kim Fournais, Founder & CEO, Saxo Bank The downfall of banks has been predicted several times...
17th May, 2019