digital customer experience

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Image for Reprogramming the Enterprise: How IT teams Aim to Keep Pace with Demand
Technology

Reprogramming the Enterprise: How IT teams Aim to Keep Pace with Demand

By Ricardo Diniz, GM & VP UK&I and Southern Europe, WS02 Over the past two decades, the role of IT i...

12th August, 2022

Image for Done with the Disconnect: The Benefits of Digital Customer Service
Technology

Done with the Disconnect: The Benefits of Digital Customer Service

By Rick DeLisi, Lead Research Analyst of Glia Contacting customer service–especially on the phone–ca...

26th July, 2022

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Business

The future of B2B customer experience

From PROS, John Bruno, VP of Strategy and Justin Silver, Senior Manager Data Science, discuss how AI...

31st May, 2022

Image for The ROI of Chat Commerce for Small Credit Unions
Finance

The ROI of Chat Commerce for Small Credit Unions

By Hannes Van Rensburg, Chief Commercial Officer at Clickatell Hannes is an accomplished executive a...

20th April, 2022

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Banking

The Bank Of The Future

By Kim Fournais, Founder & CEO, Saxo Bank The downfall of banks has been predicted several times...

17th May, 2019