customers

Latest articles

Image for Ryanair ends jet order talks with Boeing amid price dispute
Business

Ryanair ends jet order talks with Boeing amid price dispute

By Conor Humphries and Tim Hepher DUBLIN (Reuters) – Boeing faces a standoff with one of its b...

7th September, 2021

Image for Social media: the top channel for retail
Business

Social media: the top channel for retail

By David Buchanan, Social Senior Account Manager at Loud Mouth Media Social media has been one of th...

3rd September, 2021

Image for The impact of software releases and testing on customers’ mobile and app ratings
Technology

The impact of software releases and testing on customers’ mobile and app ratings

By Eran Kinsbruner, Chief DevOps Evangelist at Perfecto by Perforce  Download a free copy of the ebo...

2nd September, 2021

Image for Analysis-Wells Fargo’s long road to repair extends with prospect of more penalties
Business

Analysis-Wells Fargo’s long road to repair extends with prospect of more penalties

By Pete Schroeder and Elizabeth Dilts Marshall WASHINGTON/NEW YORK (Reuters) – It has been nea...

2nd September, 2021

Image for Financial services and the next stage in customer experience
Finance

Financial services and the next stage in customer experience

By Jeff Woodland, Director of Verticals at Five9 The financial services industry has always been beh...

1st September, 2021

Image for The three pillars of digital banking transformation in 2021
Banking

The three pillars of digital banking transformation in 2021

By Jason Tooley, Vice President EMEA, Dynatrace   The drive for banking transformation is stronger t...

1st September, 2021

Image for The post-covid customer experience journey
Business

The post-covid customer experience journey

By Roy Jugessur, VP, EMEA, Acoustic The pandemic has heightened the demand for customer service exce...

1st September, 2021

Image for Creating more effective collections journeys
Finance

Creating more effective collections journeys

By Tiffany Carpenter, UKI Head of Customer Intelligence Solutions at SAS As delinquencies rise in th...

1st September, 2021

Image for Gap set to shine as shoppers return to ’embrace summer’
Business

Gap set to shine as shoppers return to ’embrace summer’

By Praveen Paramasivam (Reuters) -Gap Inc on Thursday raised its full-year net sales forecast for th...

30th August, 2021

Image for Barclays buys $3.8 billion Gap credit card portfolio in the U.S
Business

Barclays buys $3.8 billion Gap credit card portfolio in the U.S

By Lawrence White LONDON (Reuters) -Barclays said on Friday its United States arm will buy a $3.8 bi...

30th August, 2021

Image for Apple strikes App Store deal with small developers as it waits for ‘Fortnite’ ruling
Business

Apple strikes App Store deal with small developers as it waits for ‘Fortnite’ ruling

By Stephen Nellis (Reuters) -Apple Inc on Thursday agreed to loosen App Store restrictions on small...

27th August, 2021

Image for Gap set to shine as shoppers return to ’embrace summer’
Business

Gap set to shine as shoppers return to ’embrace summer’

By Praveen Paramasivam (Reuters) -Gap Inc on Thursday raised its full-year net sales forecast for th...

27th August, 2021