Banking
3 ways financial institutions should adapt to improve customer experience in challenging times
By Leigh Hopwood, CEO of CCMA (Call Centre Management Association of the UK) and Mike Orlic, Vice Pr...
30th November, 2022
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BlockFi tells U.S. bankruptcy court it is ‘the antithesis of FTX’
By Dietrich Knauth (Reuters) -BlockFi, the first direct casualty of crypto exchange FTX’s collapse,...
30th November, 2022
Banking
Analysis-RBC tightens grip at home with $10 billion HSBC Canada bid, regulatory risks loom
By Divya Rajagopal and Saeed Azhar TORONTO/NEW YORK (Reuters) – Royal Bank of Canada’s swift move to...
30th November, 2022
Banking
Completed it? Far from it – Banks have only just started their digital transformation
By Ove Kreison, CTO at Estonian core banking provider Tuum. Digital transformation has dominated ind...
29th November, 2022
Top Stories
Lumen Research hires new General Manager for North America and EMEA Head of Sales
Continued expansion at Lumen comes as it offers increasing numbers of clients with ground-breaking a...
29th November, 2022
Banking
Consumer Duty – what every financial organisation should know
By Vignesh Ramesh, Head of Consumer Duty Solutions at Medallia The new Consumer Duty rules from the...
29th November, 2022
Business
Could renegotiating contracts be the key to survival during the ‘cost of doing business crisis’?
By Matthew Sutton, commercial partner at law firm, Shakespeare Martineau. Businesses across the UK a...
29th November, 2022
Banking
Secure and simple payments are more important than ever during uncertain times
By Ralf Gladis, CEO, Computop The economic outlook for the year ahead is unclear but this will not s...
29th November, 2022
Business
Make up or break up? How the cost-of-living crisis will affect customer stickiness
By Jonathan Power, RVP Northern Europe, Backbase There is no denying that the current financial land...
29th November, 2022
Business
Top secrets to competitive and effective customer care going into 2023
By Richard Farrell, CIO at Netcall Customer care is at an inflection point: demands are higher and r...
28th November, 2022
Top Stories
Credit Agricole is weighing foray into German car-sharing: media report
FRANKFURT (Reuters) – French bank Credit Agricole is weighing plans to offer car-sharing financial s...
28th November, 2022
Finance
The Death of Old Finance & the rise of embedded finance
By Nigel Verdon, CEO and co-founder of Railsr Embedded finance emerges The pandemic has accelerated...
25th November, 2022