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- Data Projects Blockchain Technology Market is Set to Grow as Varity of Industries Show Interest
- Bank to the future: how customer engagement technology is helping financial services seize competitive advantage
- The Power Triangle: How the CCO empowers the CIO and CMO by turning data into insights
- PREPARING FOR THE UNEXPECTED CAN HELP SMES PROSPER
- WHAT LIES BEHIND YOUR PAYMENT SOLUTION? 5 REASONS WHY CLOUD IS BEST
- CONNECT MANAGED SERVICES ACQUIRES AMAZON CONNECT PROVIDER COOLHARBOUR AND THE ASSETS OF US BASED UVN
- UK ORGANISATIONS NEED A NEW MINDSET TO SECURE SOFTWARE DEVELOPMENT AND THRIVE IN THE DIGITAL ECONOMY
- BATTLING THE TRAVEL INDUSTRY’S RISING FRAUD
- NEWVOICEMEDIA POSITIONED AS A LEADER IN GARTNER MAGIC QUADRANT FOR CONTACT CENTRE AS A SERVICE, WESTERN EUROPE
- NEWVOICEMEDIA REPORTS ANOTHER YEAR OF RAPID EXPANSION, OUTPACING MARKET GROWTH TWOFOLD
- CONTACT CENTRE TECHNOLOGY RESEARCH FINDS BUSINESSES ARE FAILING TO KEEP UP WITH CUSTOMER EXPECTATIONS
- FCR MEDIA TO TRANSFORM SALES AND SERVICE PERFORMANCE WITH NEWVOICEMEDIA
- INTEREST-ONLY WORRIES DRIVING RISE IN HOUSE SALES
- SELECTRA SELECTS NEWVOICEMEDIA AS ITS PREFERRED CONTACT CENTRE PARTNER
- PEGASYSTEMS ENABLES BANKS TO IMPLEMENT MORE INTELLIGENT, CUSTOMER-CENTRIC SALES PRACTICES WITH PEGA SALES AUTOMATION FOR FINANCIAL SERVICES
- ANAPLAN GROWTH CONTINUES WITH 75%+ ANNUAL YEAR-OVER-YEAR SUBSCRIPTION REVENUE INCREASE
- PEGA DEEPENS ITS AI CAPABILITIES IN PEGA SALES AUTOMATION TO HELP BUSINESSES ACCELERATE SALES CYCLES AND WIN MORE DEALS
- NEW AI AND ROBOTICS CAPABILITIES OPTIMISE PEGA CRM TO IMPROVE SERVICE AND SALES EFFECTIVENESS
- HOMEBELL ACCELERATES EXPANSION WITH CLOUD TECHNOLOGY FROM NEWVOICEMEDIA
- CONFERMA PARTNERS WITH DERBYSOFT TO OFFER ENHANCED PAYMENT OPTIONS
- NEWVOICEMEDIA LAUNCHES INDUSTRY-LEADING GLOBAL CALL ROUTING ARCHITECTURE TO OPTIMISE CONTACT CENTRE MANAGEMENT AND CUSTOMER EXPERIENCE
- HOW TO BECOME A BUSINESS HIGH-FLIER
- FAQ’S ON APPLYING FOR A CYPRUS PERMANENT RESIDENCY PERMIT BY INVESTMENT (PRP)
- NEWVOICEMEDIA HELPS GRAND PACIFIC RESORTS PAIR FAMILY-FRIENDLY VACATIONS WITH CONCIERGE-LEVEL CUSTOMER SERVICE
- FORESCOUT® TECHNOLOGIES NAMED A REPRESENTATIVE VENDOR IN GARTNER’S 2016 MARKET GUIDE FOR NETWORK ACCESS CONTROL (NAC)
- THE £11 BILLION CUSTOMER SERVICE SCARED AWAY
- ECR ROLLS OUT NEXT GENERATION INTERNATIONAL TICKETING SOLUTION WITH BIG BUS
- VOICE BIOMETRICS IN GOVERNMENT
- HCL ENABLES INTERNATIONAL PERSONAL FINANCE TO DIGITALLY TRANSFORM ITS CONSUMER LENDING EXPERIENCE
- NETEVEN LAUNCHES “MY MARKETPLACE”, A NEW SERVICE THAT GIVES BRANDS DIRECT ACCESS TO CONSUMERS ON ANY ECOMMERCE PLATFORM
- 5 INSIGHTS FROM EDTECH EUROPE 2015
- WHY (AND HOW) INSURANCE FIRMS NEED TO TAKE A NEW APPROACH TO SERVICE
- BAO VIET LIFE CORPORATION – THE BEST LIFE INSURANCE COMPANY VIETNAM 2015
- GENWORTH ENSURES SYSTEM VISIBILITY AND MANAGEABILITY WITH ONE AUTOMATION
- NEWVOICEMEDIA SECURES $50M FUNDING TO ACCELERATE GROWTH
- RESEARCH SHOWS LINK BETWEEN CUSTOMER SERVICE AND REVENUE STILL OVERLOOKED BY UK ORGANISATIONS
- WHY AIRLINES CAN’T AFFORD TO IGNORE MOBILE
- AKTIF BANK CHOOSES EARTHPORT FOR EFFICIENT INTERNATIONAL PAYMENTS
- UNLEASH BUSINESS VALUE FROM NEXT-GENERATION CHAT: 6-STEP APPROACH
- DIVERSIFIED INSURANCE AND FINANCIAL SERVICES GROUP ACCELERATES OMNICHANNEL CUSTOMER ENGAGEMENT WITH EGAIN
- UNLOCKING YOUR ATM “BIG DATA”
- UK DESTINATION OF CHOICE FOR INTERNATIONAL INVESTORS
- NEARLY ONE-THIRD OF U.S. EXPATS CONFUSED BY U.S. TAX FILING REQUIREMENTS
- GMC SOFTWARE TECHNOLOGY SHOWCASES LATEST INNOVATION IN MOBILE ONBOARDING AT FINOVATE EUROPE
- PRIVATE & COMMERCIAL FINANCE GROUP SAVE WITH SOPRA BANKING SOFTWARE
- Emerging market mobile money revenues to skyrocket in next four years
- Channels and Customers, the New Flavours of Retail Banking Innovation
- Government misses out on its biggest export opportunity
- Employers to Pay for PAYE reform
- The challenges of the European financial sector
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