Editorial & Advertiser Disclosure Global Banking And Finance Review is an independent publisher which offers News, information, Analysis, Opinion, Press Releases, Reviews, Research reports covering various economies, industries, products, services and companies. The content available on globalbankingandfinance.com is sourced by a mixture of different methods which is not limited to content produced and supplied by various staff writers, journalists, freelancers, individuals, organizations, companies, PR agencies Sponsored Posts etc. The information available on this website is purely for educational and informational purposes only. We cannot guarantee the accuracy or applicability of any of the information provided at globalbankingandfinance.com with respect to your individual or personal circumstances. Please seek professional advice from a qualified professional before making any financial decisions. Globalbankingandfinance.com also links to various third party websites and we cannot guarantee the accuracy or applicability of the information provided by third party websites. Links from various articles on our site to third party websites are a mixture of non-sponsored links and sponsored links. Only a very small fraction of the links which point to external websites are affiliate links. Some of the links which you may click on our website may link to various products and services from our partners who may compensate us if you buy a service or product or fill a form or install an app. This will not incur additional cost to you. A very few articles on our website are sponsored posts or paid advertorials. These are marked as sponsored posts at the bottom of each post. For avoidance of any doubts and to make it easier for you to differentiate sponsored or non-sponsored articles or links, you may consider all articles on our site or all links to external websites as sponsored . Please note that some of the services or products which we talk about carry a high level of risk and may not be suitable for everyone. These may be complex services or products and we request the readers to consider this purely from an educational standpoint. The information provided on this website is general in nature. Global Banking & Finance Review expressly disclaims any liability without any limitation which may arise directly or indirectly from the use of such information.

NOMIS SOLUTIONS ANNOUNCES THE APPOINTMENT OF ROGER MUCKENFUSS AS VICE PRESIDENT OF CUSTOMER SUCCESS

Nomis Solutions hires Roger Muckenfuss as Vice President of Customer Success. The move represents rapid adoption of Nomis pricing software and expected acceleration as retail banks partner with Silicon Valley companies to drive innovation.

In response toaccelerating adoption of its pricing solutions in retail banks, Nomis Solutions continues to build an organization dedicated to optimizing the value that customers derive from the company’s advanced analytics and optimization software. The company announced the appointment of Roger Muckenfuss as Vice President of Customer Success. Muckenfuss will build and lead the Nomis global Customer Success teams.

Nomis LogoNomis is a fast-growth company that combines cutting-edge Silicon Valley approaches to big data, advanced modelling, and deep analytics to help large and medium-sized retail banks better understand their customers. Nomis helps banks deliver win-win products and pricing in an environment that is increasingly competitive and highly disruptive. Since inception, Nomis customers have generated over $1 billion in incremental profits.

“Roger Muckenfuss brings exceptional leadership to our global Customer Success teams as they grow to serve our rapidly expanding family of customers,” said Roger Arnemann, senior vice president of products and services at Nomis. “In 2014, we’ve seen a leap forward in demand. We delivered a record number of solutions to new and existing customers, optimized $1 trillion in financial products, significantly expanded our partner ecosystem, and grew our staff by 25%. 2015 will be even more exciting, and Roger Muckenfuss will help make it a record year for our customers.”

“Customer success in retail banking involves consultative engagement and data-driven instrumentation,” said Muckenfuss. “We are developing data- and analytics-based tools and processes that, coupled with deep industry practitioner knowledge, allow us to present new and innovative ways for our banking customers to reach their financial, operational, and strategic goals. The Customer Success teams will be central to delivering those insights to our customers. When our customers succeed, we succeed.”

Muckenfuss has over 15 years of experience leading software services departments. As vice president of professional services at Corrigo, he established and led the enterprise services department at one of the country’s leading mobile services management solutions providers. He also led client services, account management, and support at MarketLive, supplying e-commerce solutions to many top global retail brands. Just prior to joining Nomis, Muckenfuss led strategic services and helped create the customer success department at ClearSlide, which delivers sales enablement solutions to thousands of sales teams around the world. He has successfully scaled international service departments, aligning solutions to client goals, and cultivating a focus on delighted customers.