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Major new customer wins and increased roll-out by international services companies contributes to sharp uptake in users of operations performance management specialist’s method-driven, cloud-based software

Active Operations Management International (AOMi) has confirmed that it has seen a 40% uptake in users of its proprietary cloud-based Workware software in just six months across Europe, following a string of new customer wins and increased rollout within existing client organisations in the region and worldwide.

Demand for AOMi’s technology-backed approach to improving operations performance management has seen three well-known banks in the UK and Ireland and a leading UK-based financial services processing firm join other major organisations that have already adopted the AOM method. The approach provides sustainable solutions to operations performance challenges and creates a standard approach across business units, increasing productivity and releasing capacity. UK-based BancTec has also extended its use of the system.

Worldwide, International Financial Data Systems (IFDS), Abu Dhabi Commercial Bank (ADCB), Xchanging. Nedbank and Barclays Africa have increased their software usage. This reflects an industry wide increase in organisations treating excellence in operations management as a means to fix performance problems, establish a sound platform for change, or configure their operations to gain strategic advantage.

“In the current market, we’re seeing a real appetite for our enterprise-ready, cloud-based operations performance management software,” said AOMi Chairman, John O’Connell. “The complete proposition of proven software which supports the best-practice disciplines of the AOM method resonates strongly in the market and continues to deliver for our existing customers.  This is reflected in the substantial increase in user numbers.”

In total, there are now more than 40,000 Workware users around the world. The AOM method has been implemented in 40 countries and 2,000 front-line managers are certified in its use.

The latest jump in user numbers also follows the announcement in March that AOMi had raised £5m of new capital led by private equity fund manager, Calculus Capital, which was earmarked to support the company in meeting global demand.

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