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ITRS Group partners with Apica to offer best practice to avoid operational failures and outages

ITRS Group partners with Apica to offer best practice to avoid operational failures and outages

ITRS Group (“ITRS”), the leading provider of real-time monitoring and IT operations analytics to financial services firms, has announced a partnership with Apica, industry leaders in performance monitoring for enterprise business. Following ITRS’ recent acquisition of Sumerian, a leader in capacity planning, this partnership with Apica will mean ITRS can now offer performance modelling from the front-end user systems such as a website or mobile, all the way through to back-end infrastructure and application servers, and present a single view of the complete technology estate in one dashboard.

The combination of ITRS Geneos and Apica delivers monitoring and testing infrastructure to meet any demand. It also ensures application reliability at scale by running performance tests using millions of virtual users in scripted real-world scenarios.

This facilitates identifying and capturing issues before they happen by allowing customers to proactively monitor any web, mobile or API based applications from over 180 locations in more than 60 countries, including mainland China.

Customers can ensure that critical technology estates such as trading applications, banking apps and payment portals have maximum uptime, performance and are ready for peak conditions so customers have a seamless and uninterrupted experience.

Mark Loader, Director of Product Management, Marketing & Partners at ITRS, said: “Our customers are increasingly asking us for solutions to monitor customer facing websites and applications that need to be available 24/7. With a host of recent IT failures affecting millions of customers’ user journeys and experience, but also critically their ability to conduct financial transactions and pay for essentials, the need for robust synthetic monitoring and load testing is critical from a reputational point of view, and increasingly from a regulatory point of view.”

“Our partnership with ITRS will combine both of our market leading solutions and experience to help joint customers accelerate their digital transformation” said Sven Hammar, CEO at Apica. “This joint offering provides complete monitoring coverage for both transaction centric applications and mixed enterprise environments. By implementing proactive testing through synthetic monitoring and load testing customers quickly reduce the risks of operational failures and minimize any resulting downtime.”

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