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Divido Enhances Retail Finance Platform with Pay Later and Bank Transfer Products

Sopra Steria extends successful service delivery contract with Royal London Group Sopra Steria has today announced a two and a half year contract extension with Royal London Group, the largest mutual life, pensions and investment company in the UK. The contract extends Sopra Steria’s current Applications Management engagement and will run until 2022, together with a minimum contractual commitment to support the delivery of Royal London’s business change portfolio over the next five years. Sopra Steria began working with Royal London in 2014 when it led the separation, migration and integration of the Co-operative Life & Savings business into Royal London’s estate. This was one of the largest divestment and separation projects undertaken in Europe involving the separation and transfer of IT and business assets including customer data, on-line and batch systems and processes. Post-migration, Sopra Steria’s relationship has deepened as it has supported the transformation of Royal London’s Life and Savings operation, significantly reducing operating costs and risks, and delivering a large change portfolio to enhance customer services. The new contract will build on these strong foundations, providing a range of capabilities to facilitate the delivery of Royal London’s service excellence and transformational change objectives. Andy McGarrie, Chief Technology Officer, Royal London Group, said: “Sopra Steria have successfully supported Royal London Group in the Application Maintenance and Development arena since 2014 and through optimisation initiatives have helped us to reduce ongoing operating costs on our closed book estate. Following a review of our engagement we are now in a position to re-focus our attention – driving productivity, value and efficiency in the area of application development and change delivery portfolio. We are pleased that Sopra Steria is able to adapt their working relationship with us in a way that more closely meets our business priorities.” Melba Foggo, Managing Director, Consulting UK, Sopra Steria, said: “This exciting news reflects our excellent delivery track record over the past four years and the committed development pipeline provides a significant opportunity to further develop our relationship as a trusted service and change delivery partner for Royal London.”

Divido, the retail finance platform, has today announced the introduction of two new features to its checkout platform, Pay Later and Bank Transfer. With consumer awareness of payment methods continuing to grow, these new features are launched at a critical time when retailers need to provide customers with a range of payment options to secure the sale.

Pay Later

With traditional point of sale finance, the customer pays off the credit via monthly instalments, for a set period of time. With Divido’s Pay Later, the customer pay nothing for a set period (e.g. 3 or 12 months) and settles the full amount the final month instead.

This provides the customer with more choice with how they would like to manage their finances, as well as taking advantage of interest-free finance. While providing an attractive option for the customer, Pay Later is also cheaper for the retailer to offer than traditional point of sale finance. Meanwhile, to ensure retailers have the opportunity to increase conversion, the merchant can still advertise the effective incentive of 0% interest that is proven to help secure sales.

Bank Transfer
Divido’s Bank Transfer option provides the customer with the choice to pay in full upfront via bank transfer, rather than credit card. As the transfer is entirely electronic, the process is instant, so the money is immediately deposited into the merchant’s account. The customer needs to only select their bank and complete a short security process.

As well as being fast, this method is much cheaper for the retailer than the typical credit card purchase. This can be used in 25 countries, including those where there is a high proportion of consumers that choose bank transfer as their number one payment method.

“Point of sale finance has been around for 50 years but it hasn’t evolved much – we want to end that by expanding the flexibility we offer to our customers, listening to their feedback and adapting our technology accordingly”, comments Christer Holliman, CEO of Divido. “In light of this, we’re excited to announce the introduction of these features that will give end customers the flexibility to decide the finance option that’s right for them, and ensure they can get the item they want, when they want it.”

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