TRUPHONE ANNOUNCES NEW DRIVE TO HELP FINANCIAL INSTITUTIONS COMPLY WITH MOBILE RECORDING REGULATIONS - Top Stories news and analysis from Global Banking & Finance Review
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TRUPHONE ANNOUNCES NEW DRIVE TO HELP FINANCIAL INSTITUTIONS COMPLY WITH MOBILE RECORDING REGULATIONS

Published by Gbaf News

Posted on April 14, 2014

4 min read

· Last updated: December 10, 2018

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  • Survey shows two thirds of financial institutions not compliant with regulation
  • Cost cited as the final major barrier to adoption

Truphone Launches Unlimited Mobile Recording

Truphone, the global mobile network and leading provider of mobile recording solutions, today announced it will be offering unlimited voice and SMS recording as part of a global drive to help financial institutions comply with mobile voice recording regulations.

Paul Leisching

Paul Leisching

The move follows independent revelations last week that the majority of regulated firms are yet to become compliant, citing expense of implementing recording solutions as the biggest obstacle. Truphone’s new mobile recording offering is designed to help ease the cost of compliance for financial organizations, as they look to remain compliant in today’s highly regulated market.

Compliance Challenges Facing Financial Firms

Rik Turner, Senior Analyst at Ovum, said: “Our research has found that only 33% of UK banks are compliant with regulations, citing cost as the main reason for not implementing mobile recording solutions.” He continued, “They often forget that a single fine from the regulator far outweighs the cost of a mobile recording solution. These solutions not only help banks stay compliant, but bring in more business by enabling traders to continue doing business on the go. Truphone understands this, and is offering banks a cost-effective mobile recording solution.”

How Truphone Mobile Recording Stands Out

Unlike common market approaches to recording, such as banning mobile usage or implementing app-based solutions that produce significant call delays with poor call quality, Truphone Mobile Recording is a network-based solution that facilitates global compliance. Built on patented technology held within the Truphone global mobile network, Truphone Mobile Recording enables international collaboration, productivity and enterprise mobility.

Truphone’s Global Infrastructure Advantages

Paul Liesching, Director of Enterprise Partners and Solutions at Truphone, said: “Truphone has built a network, an infrastructure and a solution that works on a global scale. It helps customers rapidly comply with emerging regulations while enabling greater mobilization, which is why five of the world’s largest investment banks use this solution.” He continued, “In response to market demand, we are pleased to make Truphone Mobile Recording accessible to more customers, in order to ease the burden of regulatory requirements and facilitate greater compliance.”

Benefits for Financial Institutions

With Truphone Mobile Recording, companies in the financial sector can store and encrypt all calls and texts, allowing banks to quickly and easily reconstruct a trade if required to by the regulator. The new pricing plan from Truphone for its Truphone Mobile Recording solution will be priced at £45 per user, per month for a domestic plan and £55 per user, per month for a global plan, with unlimited voice, text and up to 1GB of data. The limited-time offering will run until June 30, 2014.

To find out more about the Truphone Mobile Recording promotion, visit http://www.truphone.com/UK-TMR-promo

About Truphone

Truphone is the only mobile operator in the world that expands the reach of businesses beyond the borders of their home country. Truphone achieves this by providing multiple international numbers on a single SIM, enabling businesses to make international calls that are treated as local calls and providing contacts a direct way to get in touch on a local number. Truphone Mobile Recording helps organisations record, encrypt and store all their calls using their existing IT infrastructures. That means they can meet corporate governance guidelines and comply with regulations like the FCA in the UK and Dodd-Frank in the US – all without making big changes to their IT setup. And because it’s based on Truphone’s global mobile network, Truphone Mobile Recording customers can enjoy clearer calls, faster downloads and lower rates in over 200 countries around the world. With headquarters in London, Truphone has offices across 4 continents and continues to expand globally. Our clients include FTSE 100 and Fortune 500 companies across multiple sectors.

For further information about Truphone Mobile Recording, visit: http://uk.truphone.com/business/mobile-recording

Key Takeaways

  • Two‑thirds of financial institutions remain non‑compliant with mobile recording regulations due to cost concerns.
  • Truphone launches unlimited voice and SMS recording globally to lower compliance costs for financial firms.
  • Solution uses network‑based patented Call Forking technology to maintain call quality while ensuring global regulatory recording.
  • Pricing: £45/user/month domestically, £55/user/month globally; unlimited voice, text, 1 GB data, promotional until June 30 2014.

References

Frequently Asked Questions

Why are many financial firms non‑compliant with mobile recording regulations?
Because the cost of implementing recording solutions is cited as the final major barrier to adoption.
How does Truphone’s solution differ from app‑based recording?
It’s network‑based using patented Call Forking technology, avoiding call delays and poor quality common in app‑based solutions.
What are the pricing details of the promotion?
£45 per user/month for domestic plans and £55 per user/month for global plans, covering unlimited voice and text plus up to 1 GB data, until June 30 2014.
Can firms reconstruct trades if regulators demand it?
Yes, Truphone Mobile Recording stores and encrypts all calls and texts, allowing quick reconstruction of trades.

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