Editorial & Advertiser disclosure

Global Banking & Finance Review® is an online platform offering news, analysis, and opinion on the latest trends, developments, and innovations in the banking and finance industry worldwide. The platform covers a diverse range of topics, including banking, insurance, investment, wealth management, fintech, and regulatory issues. The website publishes news, press releases, opinion and advertorials on various financial organizations, products and services which are commissioned from various Companies, Organizations, PR agencies, Bloggers etc. These commissioned articles are commercial in nature. This is not to be considered as financial advice and should be considered only for information purposes. It does not reflect the views or opinion of our website and is not to be considered an endorsement or a recommendation. We cannot guarantee the accuracy or applicability of any information provided with respect to your individual or personal circumstances. Please seek Professional advice from a qualified professional before making any financial decisions. We link to various third-party websites, affiliate sales networks, and to our advertising partners websites. When you view or click on certain links available on our articles, our partners may compensate us for displaying the content to you or make a purchase or fill a form. This will not incur any additional charges to you. To make things simpler for you to identity or distinguish advertised or sponsored articles or links, you may consider all articles or links hosted on our site as a commercial article placement. We will not be responsible for any loss you may suffer as a result of any omission or inaccuracy on the website.

Home > Top Stories > SMART COMMUNICATIONS ANNOUNCES LATEST SOFTWARE RELEASE

SMART COMMUNICATIONS ANNOUNCES LATEST SOFTWARE RELEASE

Published by Gbaf News

Posted on April 10, 2017

5 min read

Last updated: January 21, 2026

Swiss government confirms majority stake in Swisscom for security policy - Global Banking & Finance Review — Image depicting the Swiss government building, symbolizing the confirmation of Switzerland's majority stake in Swisscom. This decision highlights the importance of state involvement in telecom for security policy.

Spring release delivers innovation in email communications, platform integration capabilities, collaborative negotiation, and enterprise-scalability.

Smart Communications, a Leader in Gartner’s 2017 Magic Quadrant for customer communications management software, has today announced the availability of the next version of its enterprise solutions. The pioneering solution for customer communications and correspondence management is the only enterprise-class product to offer hybrid cloud deployment in addition to full cloud in a secure, multi-tenant SaaS environment.

The new release introduces a range of enhancements that further improve the user experience for the 300+ brands already using SmartCOMM^TM, SmartCORR^TM for SalesForce, and SmartDX™, the leading solution for Capital Markets.

The centrepiece of this release is a focus on enabling organisations to evolve from a focus on pure customer communications to one that encompasses customer conversations – and delivers real value.

The new release features tools that enable higher-quality marketing and servicing emails via enhancements to the Smart Communications Template Editor – specifically through the addition of email testing across multiple email clients using Litmus – and responsive email and production-mode previews that further reduce the development time for new customer communications. In addition, this release adds features to shorten testing time and improve quality by allowing the baseline testing of Document Templates to be automated through an API. These improvements help customers to deploy Smart Communications with ease across additional parts of the business and assist partners in quickly providing a scalable, enterprise correspondence capability that’s fully integrated into their core platform offering.

The release also enhances the enterprise-class capabilities of Smart Communications such as:

Additional template development process improvements with template comparison
Enhanced deployment flexibility with support for Docker as the container architecture for the Smart Communications Appliance
Updated platform support through the addition of Salesforce Lightning for the run-time in SmartCORR^TM for Salesforce
Improved localisation capability, beginning with the German language
Integration between SmartCORR^TM for Salesforce and the SmartCOMM^TMAppliance to support batch generation of call centre correspondence

For SmartDX^TM, the leading Capital Markets solution for buy- and sell-side OTC trading participants, the release includes:

Easier integration of the document collaboration module, allowing external control of document workflows by trade workflow systems, including OTC Confirms
Enhanced document collaboration, including user identity protection and MS Word export capability.

“In an industry where other legacy providers boast about release cycles every 18 months, we are proud to continue our commitment to releasing major product releases twice each year,” stated George Wright, CEO of Smart Communications. “As the only independent company solely-focused on enterprise CCM, Smart Communications is committed to delivering innovation that enables our customers to scale the conversation across every key communication channel, and we’ll continue to bring new technology advancements – particularly in mobile and wearables – that set the pace for where these conversations are heading.”

Spring release delivers innovation in email communications, platform integration capabilities, collaborative negotiation, and enterprise-scalability.

Smart Communications, a Leader in Gartner’s 2017 Magic Quadrant for customer communications management software, has today announced the availability of the next version of its enterprise solutions. The pioneering solution for customer communications and correspondence management is the only enterprise-class product to offer hybrid cloud deployment in addition to full cloud in a secure, multi-tenant SaaS environment.

The new release introduces a range of enhancements that further improve the user experience for the 300+ brands already using SmartCOMM^TM, SmartCORR^TM for SalesForce, and SmartDX™, the leading solution for Capital Markets.

The centrepiece of this release is a focus on enabling organisations to evolve from a focus on pure customer communications to one that encompasses customer conversations – and delivers real value.

The new release features tools that enable higher-quality marketing and servicing emails via enhancements to the Smart Communications Template Editor – specifically through the addition of email testing across multiple email clients using Litmus – and responsive email and production-mode previews that further reduce the development time for new customer communications. In addition, this release adds features to shorten testing time and improve quality by allowing the baseline testing of Document Templates to be automated through an API. These improvements help customers to deploy Smart Communications with ease across additional parts of the business and assist partners in quickly providing a scalable, enterprise correspondence capability that’s fully integrated into their core platform offering.

The release also enhances the enterprise-class capabilities of Smart Communications such as:

Additional template development process improvements with template comparison
Enhanced deployment flexibility with support for Docker as the container architecture for the Smart Communications Appliance
Updated platform support through the addition of Salesforce Lightning for the run-time in SmartCORR^TM for Salesforce
Improved localisation capability, beginning with the German language
Integration between SmartCORR^TM for Salesforce and the SmartCOMM^TMAppliance to support batch generation of call centre correspondence

For SmartDX^TM, the leading Capital Markets solution for buy- and sell-side OTC trading participants, the release includes:

Easier integration of the document collaboration module, allowing external control of document workflows by trade workflow systems, including OTC Confirms
Enhanced document collaboration, including user identity protection and MS Word export capability.

“In an industry where other legacy providers boast about release cycles every 18 months, we are proud to continue our commitment to releasing major product releases twice each year,” stated George Wright, CEO of Smart Communications. “As the only independent company solely-focused on enterprise CCM, Smart Communications is committed to delivering innovation that enables our customers to scale the conversation across every key communication channel, and we’ll continue to bring new technology advancements – particularly in mobile and wearables – that set the pace for where these conversations are heading.”