Mobile financial services concept illustrating Bank of Khartoum's Hassa - Global Banking & Finance Review
Image showcasing the Hassa mobile financial services by Bank of Khartoum, highlighting its role in providing essential banking access to underserved Sudanese communities.
Top Stories

REDCLOUD ENABLES BANK OF KHARTOUM TO BRING MOBILE FINANCIAL SERVICES TO ALL OF SUDAN

Published by Gbaf News

Posted on December 16, 2014

3 min read
Add as preferred source on Google

Comprehensive Mobile Islamic Banking for Sudan

Rich mobile solution offers comprehensive Islamic banking facilities and extends reach to remote areas

RedCloud’s ICENI mobile platform is powering Bank of Khartoum’s launch of Hassa since August 2014, Hassa is Sudan’s first Mobile Financial Service. As an award-winning institution, the Bank of Khartoum is enabling the vast number of Sudanese people who currently have no access to a bank account to receive core financial services.

Key Features of RedCloud’s ICENI Platform

RedCloud’s ICENI platform, a customisable solution for m-commerce, is providing Hassa customers access to essential financial services, for example to easily transfer money, do cash in and cash out transactions and track their accounts. Following a few months the service has been upgraded and will offer electricity payments, mobile payments, bank transfers and purchase mobile airtime from their phone. Additionally, customers will be able to use Hassa Shops or Bank of Khartoum ATMs to deposit cash and make withdrawals directly from their mobile accounts. Already over 1,000 Hassa Agents are onboard to support customer’s needs across Sudan.

Justin Floyd, CEO and deputy chairman, RedCloud Technology, said: “Africa is largely unbanked and Sudan is no different, with only 10 per cent of the adult population formally served with financial services. Meaning ‘Now’ in English, Hassa is bringing the convenience of mobile finance to the masses and we are pleased to be the key technology partner to target those previously underserved and to existing customers.”

Industry Perspectives on Mobile Banking

Mr. Fadi Salim Al Faqih, CEO, Bank of Khartoum, said: “Mobile communications has revolutionised life in rural, expansive parts of the world like Africa, and mobile financial services is developing that further. Banking is more than just about making payments; it’s about being able to manage your finances. This includes paying utility bills, viewing transactions to keep an eye on budgeting and ready access to cash when it’s needed. Hassa will provide easy, instant and convenient access to financial services through any mobile phone to improve lives.”

Hassa – bringing finance to the masses

Reducing Costs Through Mobile Technology

Hassa is built on RedCloud’s ICENI platform, which allows financial institutions to deliver mobile financial services at a fraction of the cost of operating a traditional branch network and enables fast business expansion and growth. This flexible and scalable platform provides everything needed to make agents more productive without the need to maintain expensive hardware or software.

Hassa is aimed at providing reliable financial services to Sudan’s unbanked and converting the existing un-official means of money into a formal channel of mobile money. By combining the portfolio and reserves of the Bank of Khartoum with the reach of mobile operator Zain and the proven capability of RedCloud’s ICENI platform, Hassa offers more than just a way to move money about, instead being augmented by a fuller banking service offering. As such, the service will also be helping the growing microfinance sector and is available across Sudan. In addition, Mobile Financial Services is a recognised contributor to GDP growth.

Account Functionality and User Experience

Hassa’s mobile financial services operate like a normal bank account, with the mobile phone number acting as the account number. This new digital facility is the first in Sudan and extends banking facilities across the country.

Key Takeaways

  • RedCloud’s ICENI platform powers Sudan’s first mobile financial service, Hassa, launched by Bank of Khartoum in August 2014.
  • Hassa allows users to transfer money, make cash in/out, pay bills, buy airtime, and perform bank transfers via mobile, extending services to underserved populations.
  • Over 1,000 agents and partnerships with Zain and Bank of Khartoum ensure broad reach across Sudan, covering up to 95% of populated areas.
  • Mobile number acts as account number, formalizing money flows and supporting microfinance and GDP growth through digital inclusion.

References

Frequently Asked Questions

What is Hassa?
Hassa is Sudan’s first mobile financial service launched in August 2014 by Bank of Khartoum using RedCloud’s ICENI platform, offering mobile banking services via any phone.
Who powers the Hassa platform?
RedCloud’s ICENI mobile platform powers Hassa, enabling customizable m‑commerce and mobile financial services.
What services does Hassa offer?
Hassa enables money transfers, cash in/out, bill payments, mobile airtime purchases, electricity payments, and bank transfers accessible through mobile, agents or ATMs.
How widespread is Hassa across Sudan?
Hassa is available in up to 95% of Sudan’s populated areas with support from over 1,000 agents and the reach of Zain and Bank of Khartoum.

Tags

Related Articles

More from Top Stories

Explore more articles in the Top Stories category