Global Banking & Finance Review® is pleased to announce that Pan Asia Banking Corporation has been honoured with three major accolades at the 2026 Global Banking & Finance Review Awards® in recognition of its continued commitment to innovation, customer experience enhancement, and SME banking excellence in Sri Lanka.
Pan Asia Banking Corporation received three prestigious titles at the 2026 Global Banking & Finance Review Awards®, namely Best Bank Digital Transformation – Falcon Eye Sri Lanka 2026, Most Innovative Customer Centric Initiative – Customer Onboarding System Sri Lanka 2026, and Most Innovative SME Banking Product – SME Lock Sri Lanka 2026.
These awards reflect Pan Asia Banking Corporation’s strategic focus on advancing banking innovation through technology-led transformation, customer-first operational excellence, and tailored financial solutions that support Sri Lanka’s evolving business ecosystem.
The Best Bank Digital Transformation - Falcon Eye Sri Lanka 2026 title recognises the bank’s exceptional efforts in implementing transformative digital capabilities through its Falcon Eye initiative. The award acknowledges organisations that demonstrate measurable improvements in operational efficiency, customer engagement, service accessibility, security, and technological integration. Pan Asia Banking Corporation distinguished itself through its forward-looking digital banking strategy, the successful adoption of modern banking technologies, and its ability to streamline processes while enhancing the overall customer experience.
The evaluation process considered multiple criteria including, but not limited to:
a. Comprehensive digital transformation strategy and implementation
b. Innovation in banking technology and digital infrastructure
c. Customer adoption and engagement with digital platforms
d. Operational efficiency improvements and automation
e. Security, reliability, and compliance standards
f. Scalability and sustainability of digital initiatives
g. Impact on customer experience and service accessibility
h. Market leadership and innovation within Sri Lanka’s banking sector
Pan Asia Banking Corporation’s Falcon Eye initiative demonstrated a strong commitment to modernising banking operations and improving service delivery through intelligent digital solutions, positioning the bank as a leader in digital transformation within the Sri Lankan banking industry.
In addition, the bank was awarded Most Innovative Customer Centric Initiative - Customer Onboarding System Sri Lanka 2026 for its customer onboarding platform, which has significantly enhanced onboarding efficiency, convenience, and accessibility for customers. The initiative reflects the bank’s commitment to simplifying customer journeys while maintaining strong compliance and operational standards.
The judging panel evaluated the initiative based on a broad range of factors including:
a. Innovation and uniqueness of the onboarding solution
b. Ease of customer access and user experience
c. Reduction in onboarding time and operational bottlenecks
d. Integration of digital tools and automation
e. Customer satisfaction and engagement outcomes
f. Security, compliance, and risk management processes
g. Process scalability and adaptability
h. Contribution to overall banking efficiency and customer retention
Pan Asia Banking Corporation’s onboarding system demonstrated how customer-centric digital innovation can create a seamless banking experience while supporting operational agility and service excellence.
Further strengthening its position as a leading SME-focused financial institution, Pan Asia Banking Corporation also secured the title of Most Innovative SME Banking Product - SME Lock Sri Lanka 2026. The award recognises financial products that successfully address the evolving needs of SMEs through innovation, accessibility, flexibility, and measurable business impact.
The evaluation criteria included several key performance indicators such as:
a. Product innovation and differentiation
b. Relevance to SME customer needs and challenges
c. Accessibility and ease of use for businesses
d. Flexibility and financial value proposition
e. Market adoption and customer response
f. Contribution to SME growth and financial inclusion
g. Product scalability and sustainability
h. Overall impact on Sri Lanka’s SME banking landscape
SME Lock was recognised for offering innovative features and practical financial solutions designed to support SME growth, resilience, and operational stability in a competitive business environment.
Commenting on the achievements, Barnali Pal Sinha, Editor of Global Banking & Finance Review®, said:
“Pan Asia Banking Corporation has demonstrated remarkable commitment to innovation and customer-focused banking solutions across multiple areas of its operations. The bank’s achievements at the 2026 Global Banking & Finance Review Awards® highlight its strategic approach to digital transformation, operational excellence, and SME banking innovation. The Falcon Eye initiative, the Customer Onboarding System, and SME Lock each reflect the bank’s ability to identify evolving market needs and deliver impactful solutions that strengthen customer experience and business performance. We congratulate Pan Asia Banking Corporation on these well-deserved recognitions.”
The 2026 Global Banking & Finance Review Awards® continue to recognise organisations that demonstrate excellence, innovation, leadership, and performance across the global financial services industry. The awards programme honours institutions that set industry benchmarks through transformative initiatives, customer-focused strategies, and sustainable growth.
About Pan Asia Banking Corporation
Pan Asia Banking Corporation is a leading banking institution in Sri Lanka offering a wide range of financial products and services across retail, corporate, SME, and digital banking segments. The bank is recognised for its commitment to innovation, customer service excellence, and technology-driven banking solutions designed to support individuals, businesses, and communities across Sri Lanka. Through continuous investment in digital transformation and customer-centric initiatives, Pan Asia Banking Corporation remains focused on delivering accessible, secure, and forward-thinking banking experiences.
About Global Banking & Finance Review Awards®
The Global Banking & Finance Review Awards® are widely recognized for identifying and celebrating excellence in financial services worldwide. These awards acknowledge outstanding performance, innovation, and leadership across banking, asset management, investment, and fintech sectors, based on stringent evaluation criteria and independent research.
About Global Banking & Finance Review®
Global Banking & Finance Review® is a UK-based financial intelligence and recognition platform established in 2010, providing authoritative news, in-depth analysis, and insights across banking, capital markets, investment, and financial technology. Its industry-leading Digital-First Banking Awards program celebrates institutional and executive excellence worldwide, highlighting achievements in areas such as strategy, risk management, fintech, and leadership. Serving professionals, regulators, and senior market participants across Europe, the Middle East, Asia, Africa, and the Americas, Global Banking & Finance Review® and its awards are recognized for independent, transparent, and data-driven evaluations of performance. Global Banking & Finance Review® is a registered trademark of GBAF Publications Ltd (UK).
