- MyCarNeedsA.com and Accident Exchange partner to provide accident aftercare and onward mobility to customers
- The partnership is part of MCNA’s continued diversification of its products and services portfolio
- Replacement car delivered quickly to get drivers mobile and repair process managed
- MyCarNeedsA.com has helped over 200,000 motorists save time and money on their car repairs and servicing needs.
MyCarNeedsA.com has partnered with Accident Exchange and Autorestore® to provide accident aftercare complete with onward mobility to its customers.
While Accident Exchange will provide aftercare and continued mobility for non-fault incidents, Autorestore® will support MyCarNeedsA.com customers who were at fault as a result of the stake Belron has in the business.
The partnership is part of MyCarNeedsA.com‘s continued diversification of its products and services portfolio.
Accident Exchange is the UK’s leading provider of onward mobility post-accident; it handles 40,000 non-fault accidents annually on behalf of its franchised dealer partners. Autorestore® is the leading mobile repair solution in the UK, with over 300,000 repairs completed within one day, and independently verified NPS (insurance net promotor score) of over 70 per cent.
Today, Accident Exchange boasts partnerships with half of the UK’s top 50 dealer groups including the likes of John Clark Motor Group, Swansway Garages, Dick Lovett Group and Vines Group – the latter is now into its fourteenth year.
MyCarNeedsA.com began working with Accident Exchange in 2015 and following the success of the partnership, the automotive specialists have established a new aftercare and mobility model.
“The recent move will provide each registered user with complimentary Accident Aftercare and highlights our continued working success with Accident Exchange. Customers will be able to simply ‘click’ a button via a downloadable smartphone app to access the service immediately after a crash.” says Scott Hamilton, Founder and Managing Director of MyCarNeedsA.com.
“Onward mobility is now an integral function in the operational and financial success of a modern-day dealer and manufacturer. Technology is playing an ever greater role in delivering visibility and efficiency into the customer journey and relationship with the dealer or workshop, especially in the event of an accident.” Hamilton adds.
MyCarNeedsA.com has helped over 200,000 motorists save money, time and hassle on their car repairs and servicing needs. Over 20% of jobs are from repeat users posting 2.3 jobs each. 89.8% of the jobs delivered into independent and franchised dealers across the UK is ‘Grade A’ work.