Published by Gbaf News
Posted on June 13, 2018
6 min readLast updated: January 21, 2026
The UK hospitality industry could face significant staff shortages if results from a new survey launched by workforce collaboration software company Planday come to pass.
The survey, conducted by YouGov, reveals that just over one in ten workers (11%, which is equivalent to around 330,000* staff nationally) working in UK restaurants, catering, bars and hotels are thinking about leaving the UK as a result of Brexit. This is in stark contrast to hospitality managers’ expectations that only around 4% of their workers are considering leaving the UK due to Brexit.
Industry stagnation
3% of hospitality managers predict they will be forced to close their businesses as a result of Brexit, which nationally could equate to around a £1.1 billion loss for the economy**. Almost 1 in 5 (18%) of hospitality managers find recruitment harder now than in April 2017. 16% of hospitality managers do not think they will be able to fulfil staffing requirements over the next 5 years with domestic workers.
John Coldicutt, Chief Commercial Officer for Planday commented: “These findings show to us the depth of the potential impact of Brexit on the UK economy, with the hospitality industry being hit especially hard. There’s clearly false confidence within the hospitality sector with almost three times as many workers considering leaving as managers expect. Now more than ever it’s crucial managers make sure they have the right infrastructure in place to engage their employees and build genuine loyalty.”
Specific job concerns for hospitality workers
30% of workers expressed some form of concern about their job as a result of Brexit. Topping the list were immigration worries, with 23% (equivalent to around 86,500* people nationally) of staff polled who are born outside the UK concerned that they would be forced to leave. Other key staff worries amongst all staff focus on expectations of pay decrease (11%) or being made to work longer hours (6%). About a third of managers (32%) who haven’t done so already think they will have to pay higher salaries and will experience labour (21%) and skills shortages (15%) as a result of Brexit.
The sector calls on government to do more
Hospitality managers want more support from the government, calling for the following:
Peter Ducker, chief executive of the Institute of Hospitality commented: “Brexit will present some fundamental challenges to our sector if the changes proposed around immigration are approved, given the sheer number of staff and businesses that would be affected. These results clearly show the need across the sector for forward-planning and we are encouraged to see evidence of the industry stepping up to the challenges ahead through increased training and upskilling as well as the many innovative recruitment strategies we know our members are starting to put in place.”
The UK hospitality industry could face significant staff shortages if results from a new survey launched by workforce collaboration software company Planday come to pass.
The survey, conducted by YouGov, reveals that just over one in ten workers (11%, which is equivalent to around 330,000* staff nationally) working in UK restaurants, catering, bars and hotels are thinking about leaving the UK as a result of Brexit. This is in stark contrast to hospitality managers’ expectations that only around 4% of their workers are considering leaving the UK due to Brexit.
Industry stagnation
3% of hospitality managers predict they will be forced to close their businesses as a result of Brexit, which nationally could equate to around a £1.1 billion loss for the economy**. Almost 1 in 5 (18%) of hospitality managers find recruitment harder now than in April 2017. 16% of hospitality managers do not think they will be able to fulfil staffing requirements over the next 5 years with domestic workers.
John Coldicutt, Chief Commercial Officer for Planday commented: “These findings show to us the depth of the potential impact of Brexit on the UK economy, with the hospitality industry being hit especially hard. There’s clearly false confidence within the hospitality sector with almost three times as many workers considering leaving as managers expect. Now more than ever it’s crucial managers make sure they have the right infrastructure in place to engage their employees and build genuine loyalty.”
Specific job concerns for hospitality workers
30% of workers expressed some form of concern about their job as a result of Brexit. Topping the list were immigration worries, with 23% (equivalent to around 86,500* people nationally) of staff polled who are born outside the UK concerned that they would be forced to leave. Other key staff worries amongst all staff focus on expectations of pay decrease (11%) or being made to work longer hours (6%). About a third of managers (32%) who haven’t done so already think they will have to pay higher salaries and will experience labour (21%) and skills shortages (15%) as a result of Brexit.
The sector calls on government to do more
Hospitality managers want more support from the government, calling for the following:
Peter Ducker, chief executive of the Institute of Hospitality commented: “Brexit will present some fundamental challenges to our sector if the changes proposed around immigration are approved, given the sheer number of staff and businesses that would be affected. These results clearly show the need across the sector for forward-planning and we are encouraged to see evidence of the industry stepping up to the challenges ahead through increased training and upskilling as well as the many innovative recruitment strategies we know our members are starting to put in place.”
Explore more articles in the Top Stories category
