Editorial & Advertiser Disclosure Global Banking And Finance Review is an independent publisher which offers News, information, Analysis, Opinion, Press Releases, Reviews, Research reports covering various economies, industries, products, services and companies. The content available on globalbankingandfinance.com is sourced by a mixture of different methods which is not limited to content produced and supplied by various staff writers, journalists, freelancers, individuals, organizations, companies, PR agencies Sponsored Posts etc. The information available on this website is purely for educational and informational purposes only. We cannot guarantee the accuracy or applicability of any of the information provided at globalbankingandfinance.com with respect to your individual or personal circumstances. Please seek professional advice from a qualified professional before making any financial decisions. Globalbankingandfinance.com also links to various third party websites and we cannot guarantee the accuracy or applicability of the information provided by third party websites. Links from various articles on our site to third party websites are a mixture of non-sponsored links and sponsored links. Only a very small fraction of the links which point to external websites are affiliate links. Some of the links which you may click on our website may link to various products and services from our partners who may compensate us if you buy a service or product or fill a form or install an app. This will not incur additional cost to you. A very few articles on our website are sponsored posts or paid advertorials. These are marked as sponsored posts at the bottom of each post. For avoidance of any doubts and to make it easier for you to differentiate sponsored or non-sponsored articles or links, you may consider all articles on our site or all links to external websites as sponsored . Please note that some of the services or products which we talk about carry a high level of risk and may not be suitable for everyone. These may be complex services or products and we request the readers to consider this purely from an educational standpoint. The information provided on this website is general in nature. Global Banking & Finance Review expressly disclaims any liability without any limitation which may arise directly or indirectly from the use of such information.

Survey Finds IT Departments Admit Not Understanding Technology Needs Of Traders

Traders Concur But View Tech As Overwhelmingly Positive

IPC Survey points to need for increased collaboration between IT and traders to leverage benefits of technology in today’s trading environment

IT departments in financial firms say they are failing to understand the needs of today’s trader, according to a survey examining the relationship between the IT department and the trader, conducted by IPC Systems.  More than half of IT professionals surveyed said their departments did not completely understand traders’ needs.  Furthermore, just 38% of them said they felt they meet the needs of traders or the trading group very well.  Traders surveyed agree with that assessment with 55% saying that IT did not understand their needs completely.

IPC surveyed more than 120 IT professionals and traders during TradeTech in London in March.  Nearly 60% of IT respondents were management-level executives. Traders surveyed represented a wide-range of financial services including asset management, broker/dealers, proprietary trading, exchanges and hedge funds.  Slightly more than half focused primarily on equities trading, but all major asset classes were represented including bonds, commodities, derivatives and foreign exchange.

The admitted lack of understanding exists despite the survey finding that 93% of IT respondents said their groups hold regular meetings with traders to inform them of potential and emerging new technologies. In addition, the issue has not affected traders’ view on the impact of technology: 100% of traders surveyed said technological changes have had a positive impact on trading.

“While traders say they are certainly seeing the benefits of technology, it is worrying that there is a recognised lack of understanding between these two groups,” Simon Jones, Director of Product Marketing at IPC, said. “Such a disconnect can put firms at a disadvantage, something the survey respondents recognize. According to the survey, both groups believe technology is increasingly important to help deliver competitive advantage and minimise risk for trading firms. The call to action for companies in this industry is to create working environments that enable real-time collaboration on solving business problems.”

Other key findings from the IPC survey include:

  • Technology has been a boon to traders…
  • 85% of traders say that technology has increased trading efficiency
  • 87% reporting increased earnings potential as a result of technological changes
  • 88% said technology has increased system reliability
  • But it comes with a price
  • 86% of traders say they have experienced increased performance expectations
  • 77% report increased job stress levels
  • 82% reporting increases in pace or volume of trades
  • 84% reporting increased dependence on IT support as a result of technological changes

“It’s not surprising that technological improvements are seen by traders as a double-edged sword, and we are increasingly seeing firms looking for ways to address the issues of increased pace and stress bear watching because of the potential to negatively impact  traders’ performance,” IPC’s Simon Jones said.

According to Jones, there has been a growing emphasis on applying technology to help make traders more efficient rather than simply focusing on the trading work flow. “The human element is still a critical part of trading and technology is now being applied to help traders deal more effectively and efficiently with the faster pace and increased volume in today’s trading environment,” Jones said.  “There is tremendous growth in the development of productivity tools and customized applications that streamline the trading workflow and simplify compliance for traders.”

For a report on IPC’s survey of IT and Trading professionals, please visit www.ipc.com/tradersandit .

About IPC
IPC offers high- and low-touch trading communications solutions to the global financial trading community including the top investment banks, hedge funds and investment managers in established and emerging markets. With a 100-percent focus on this sector and nearly 40 years of expertise and an unrivaled record of innovation, IPC provides customers with unified solutions that support collaborative voice trading and real-time electronic trading and market data connectivity.  IPC’s offerings include the first unified communications/application platform, award-winning hard and soft turrets, electronic connectivity services including enhanced voice services, business continuity solutions, and follow-the-sun service and support. IPC’s global reach extends to nearly 60 countries – including a financial extranet of 5,000 on-net locations in over 700 cities and more than 115,000 turrets deployed worldwide. Headquartered in Jersey City, New Jersey, IPC has approximately 1,000 employees located throughout the Americas and the EMEA and Asia-Pacific regions. For more information, visit www.ipc.com