Europe’s first chargeback remediation specialist launches new white paper for ticket vendors to help identify and tackle the rising costs of ticketing fraud
Global Risk Technologies, Europe’s first chargeback remediation specialist and owner of Chargebacks911, today released a new ticketing fraud white paper addressing the rising trend of ticket-related fraud and chargebacks.
The UK saw a 55% rise in ticket fraud in 2015, losing £5.2 million to online ticket fraudsters in 2015, compared to £3.35 million in 2014.
According to the UK’s Local Government Association (LGA), over a quarter of fake tickets sold online in 2015 were for big sporting events, including England’s Rugby World Cup tournament and the English Premier League. 20-29 year olds made up over a quarter of victims in 2015.
By the end of the decade, it’s expected that around £2.70 in every £690 of online payments will be fraudulent. Airline ticketing is expected to contribute up to 6% of this figure in 2020, at $1.5 billion or £1 billion.
“Venue operators and ticketing companies are unfortunately no less prone to the problem of chargebacks than retailers from any other sector,” explains Monica Eaton-Cardone, Co-Founder, Chargebacks911 and Global Risk Technologies. “The problem today is that the chargeback process is heavily weighted in favour of the cardholder, to the extent at which it is being abused.”
Working with an online ticketing company, Chargebacks911 secured a 14% reduction in chargeback origination, increased the win rate from 15.8% to 58%, and helped bring about a 50% reduction in chargebacks from the same cardholder.
Tony Craddock, Director General of the Emerging Payments Association highlights that, “half-empty venues and an alleged illegal ticketing probe at in Rio are timely reminders that ticketing fraud is current and big business. A failure to square up to it damages the reputation of online payments with consumers and hits businesses with compensation costs. As ticketing fraud grows, it becomes increasingly important not to treat it as collateral damage within business as usual.
Although ID fraud gets more media attention, 70% of chargeback volumes are actually attributable to friendly fraud, 20% to merchant error and 10% to criminal fraud.
The Global Risk Technologies / Chargebacks911 white paper aims to help educate ticket vendors to the very real threats to their bottom line and encourage them to proactively combat fraud of all types if they want to prevent losses.
To find out more about managing the chargeback risk in ticket sales, download the full, free ticketing fraud focus paper here.
Global Risk Technologies and Chargebacks911 provide a comprehensive and highly scalable merchant-centric solution for chargeback processing, risk mitigation, fraud management and education that is unrivalled anywhere else in Europe. To find out more about combatting the chargeback threat visit www.globalrisktechnologies.com or www.chargebacks911.com.
Tänak wins easily in the Arctic as Rovanperä grabs early title lead
Finn becomes youngest ever WRC leader with Belgian Neuville back in third.
Ott Tänak sealed a dominant start-to-finish victory at Arctic Rally Finland Powered by CapitalBox on Sunday afternoon.
The Estonian was never seriously challenged during the three-day encounter in Lapland’s frozen forests. He built a comfortable lead during the first two legs and eased through the finale to win the FIA World Rally Championship’s second round by 17.5sec.
Home hero Kalle Rovanperä fended off a charging Thierry Neuville to claim the best result of his career in second. At just 20 years old, he became the youngest driver to lead the WRC in the championship’s 49-year history. Neuville finished 2.3sec adrift in third.
Tänak won five of the 10 snow and ice speed tests in his Hyundai i20. Apart from a brush with a snowbank on Saturday, he avoided trouble on superfast roads near Rovaniemi to kick-start his title bid after retiring from the season-opener in Monte-Carlo.
“The pressure was there and we knew it was going to be very complicated to take the fight,” he said. “In the end we did a very good weekend, with only one mistake. It’s an amazing place, definitely one of the best places to have a winter rally.”
Rovanperä, starting just his ninth top-level rally, began the final day with a 1.8sec buffer to Neuville. He extended it by a tenth in the first of two passes through the 22.47km Aittajärvi test, before winning the final Wolf Power Stage to retain his grip on second.
The Toyota Yaris driver moved four points clear of Neuville at the top of the standings, relegating world champion Sébastien Ogier who had a disappointing weekend. The Frenchman finished 20th after burying his Yaris into a snow drift.
Neuville’s third place provided a double podium for Hyundai Motorsport, which reduced Toyota Gazoo Racing’s manufacturers’ championship lead to 11 points.
Craig Breen finished fourth in another i20 after a four-rally absence. Tyre management was crucial and the Irishman fell back on Saturday as he struggled for grip on deteriorating roads after ending the opening day in second. He was 52.6sec adrift of Tänak.
Breen kept Elfyn Evans at bay in the final test after the Welshman closed to within 3.6sec in the penultimate stage. The final gap between them was 8.9sec. Japan’s Takamoto Katsuta rounded off the top six in another Yaris.
Tributes were made on the podium to Finnish rally great Hannu Mikkola. The 1983 world champion and three-time runner-up died on Friday and the Finnish Air Force led the accolades with an F18 Hornet flypast.
The WRC moves to the asphalt Croatia Rally for round three, which is based in Zagreb on April 22-25.
1. O Tänak / M Järveoja EST Hyundai i20 2hr 03min 49.6sec
2. K Rovanperä / J Halttunen FIN Toyota Yaris +17.5sec
3. T Neuville / M Wydaeghe BEL Hyundai i20 +19.8sec
4. C Breen / P Nagle IRL Hyundai i20 +52.6sec
5. E Evans / S Martin GBR Toyota Yaris +1min 01.5sec
6. T Katsuta / D Barritt JAP Toyota Yaris +1min 37.8sec
FIA World Rally Championship (after round 2 of 12)
1. K Rovanperä 39pts
2. T Neuville 35
3. S Ogier 31
4. E Evans 31
5. O Tänak 27
Euro zone factories buzzing in February as demand soars
By Jonathan Cable
LONDON (Reuters) – Euro zone factory activity raced along in February thanks to soaring demand, a survey showed on Monday, although the burst of business led to a shortage of raw materials and a spike in input costs.
Restrictions imposed across the continent to try to quell the spread of the coronavirus have shuttered vast swathes of the bloc’s dominant services industry, meaning it has fallen to manufacturers to support the economy.
IHS Markit’s final Manufacturing Purchasing Managers’ Index (PMI) jumped to a three-year high of 57.9 in February from January’s 54.8, ahead of the initial 57.7 “flash” estimate and one of the highest readings in the survey’s 20-year history.
An index measuring output, which feeds into a composite PMI due on Wednesday that is seen as a good guide to economic health, climbed to 57.6 from 54.6, well above the 50 mark separating growth from contraction.
“Manufacturing is appearing as an increasingly bright spot in the euro zone’s economy so far this year,” said Chris Williamson, chief business economist at IHS Markit.
“The solid manufacturing expansion is clearly helping to offset ongoing virus-related weakness in many consumer-facing sectors, alleviating the impact of recent lockdown measures in many countries and helping to limit the overall pace of economic contraction.”
A Reuters poll last month showed the bloc was in a double dip recession and that the economy would contract 0.8% this quarter after shrinking 6.9% in 2020 on an annual basis. [ECILT/EU]
Rocketing demand for manufactured goods pushed factories to increase staffing levels for the first time in nearly two years.
But lockdown measures disrupted supply chains and factories struggled to obtain raw materials, leading to a big increase in delivery times.
“The growth spurt has brought its own problems, however, with demand for inputs not yet being met by supply. Shipping delays and shortages of materials are being widely reported, and led to near-record supply chain delays,” Williamson said.
Those shortages allowed suppliers to hike their prices at the fastest rate in almost a decade. The input prices PMI bounced to 73.9 from 68.3.
(Reporting by Jonathan Cable; Editing by Hugh Lawson)
Strong exports lift German factory activity to three-year high in February – PMI
BERLIN (Reuters) – Higher demand from China, the United States and Europe drove growth in German factory activity to its highest level in more than three years in February, brightening the outlook for Europe’s largest economy, a survey showed on Monday.
IHS Markit’s Final Purchasing Managers’ Index (PMI) for manufacturing, which accounts for about a fifth of the economy, jumped to 60.7 from 57.1 in January.
It was the highest reading since January 2018 and came in slightly better than the initial “flash” figure of 60.6.
Factories have been humming along during the pandemic on higher foreign demand, helping the German economy avoid a contraction in the last quarter of 2020 and offsetting a drop in consumer spending amid a partial lockdown to contain COVID-19.
Many manufacturers reported higher demand from Asia, especially China, as well as the United States and European countries, with export sales posting their biggest increase since December 2017, the survey showed.
Phil Smith, Principal Economist at IHS Markit, said supply chain pressures intensified as more firms reported delays than ever before in nearly 25 years of data collection.
“There looks to be further upward pressure on inflation in the German economy from supply bottlenecks and a subsequent surge in manufacturing input costs,” Smith noted.
The survey suggested that supply disruption is making it more difficult to replenish stocks, which could complicate production in the coming months, he cautioned.
“Nevertheless, the overriding sentiment for the longer-term outlook is optimism, with a record number of manufacturers expecting to see output rise over the next 12 months.”
Still, economists expect the economy to shrink in the first quarter of this year due to a stricter lockdown, which has shut most shops and services since mid-December, and freezing temperatures that slowed construction activity in February.
(Reporting by Michael Nienaber; Editing by Hugh Lawson)
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