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    Home > Top Stories > Online discounts boost struggling UK retailers in July
    Top Stories

    Online discounts boost struggling UK retailers in July

    Published by Wanda Rich

    Posted on August 19, 2022

    3 min read

    Last updated: February 4, 2026

    Image of staff at Amazon's fulfilment center in Peterborough, showcasing the rise in online shopping that boosted UK retail sales in July. This aligns with reports of increased consumer spending driven by online discounts.
    Staff processing online orders at Amazon's fulfilment center during UK retail boost - Global Banking & Finance Review
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    Tags:retail tradeUK economyconsumer perceptionfinancial crisiseconomic growth

    By David Milliken

    LONDON (Reuters) -British shoppers spent more than expected last month after being enticed by online shopping deals, official figures showed on Friday, but sales volumes look set to resume their decline as households face the highest inflation in 40 years.

    Retail sales volumes, adjusted for inflation and the time of year, rose 0.3% on the month in July – their first increase in three months – in contrast to economists’ expectations for a 0.2% drop in a Reuters poll.

    Sales fell 1.2% over the three months to July – after sales in May and June were revised down from initial estimates – and were 3.4% lower than a year earlier, broadly in line with forecasts.

    “Retailers told us that sales were boosted by a range of offers and promotions,” ONS statistician Darren Morgan said.

    Growth was overwhelmingly driven by a 4.8% surge in online and mail order volumes, the biggest monthly jump since December.

    Amazon held its annual Prime Day promotion last month, which in previous years has coincided with an uptick in British retail sales, although the ONS said greater spending was seen at a range of online retailers, especially for household goods.

    Other retailers had a poor month, with food volumes up just 0.1% after a boost in June from celebrations to mark Queen Elizabeth’s Jubilee, while clothing sales fell 1.2%.

    Motorists bought 0.9% less fuel, which the ONS attributed to people driving less during exceptionally hot weather.

    The longer-term trend for sales was downward, the ONS said, and the Bank of England has warned high inflation is likely to tip Britain into recession later this year.

    “With the squeeze on shoppers’ spending power from high inflation intensifying and consumer sentiment low, the outlook for retailers still looks downbeat,” said Martin Beck, chief economic adviser to EY ITEM Club.

    Consumer price inflation jumped to an annual rate of 10.1% in July, its highest since 1982, from 9.4% in June, driven by an increase in food prices on top of previous sharp rises in household energy bills.

    A GfK consumer survey showed households were “exasperated” by the surging cost of living, and their sentiment was the weakest since the series began in 1974.

    Regulated household energy bills have doubled over the past year, and will increase again in October. Industry analysts forecast average annual bills will exceed 4,000 pounds ($4,768) by January, up from about 1,000 pounds a year ago.

    Supermarkets have reported shoppers switching to cheaper products, and frozen food chain Iceland this week said it would give interest-free loans of up to 100 pounds to its poorest customers.

    ($1 = 0.8389 pounds)

    (Reporting by David Milliken Editing by William James and Mark Potter)

    Frequently Asked Questions about Online discounts boost struggling UK retailers in July

    1What is inflation?

    Inflation is the rate at which the general level of prices for goods and services rises, eroding purchasing power. It is typically measured annually and can impact consumer spending and economic stability.

    2What are retail sales volumes?

    Retail sales volumes refer to the total quantity of goods sold by retailers over a specific period, adjusted for seasonal variations and inflation. It is an important indicator of consumer spending trends.

    3What is consumer sentiment?

    Consumer sentiment is a measure of how optimistic or pessimistic consumers are regarding their expected financial situation and the overall economy. It influences spending and investment decisions.

    4What is a recession?

    A recession is a significant decline in economic activity across the economy that lasts for an extended period, typically visible in GDP, income, employment, manufacturing, and retail sales.

    5What is a promotional offer?

    A promotional offer is a marketing strategy used by retailers to encourage purchases by providing discounts, special prices, or incentives for a limited time to boost sales.

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