Smartphone displaying email app statistics, highlighting Apple device dominance - Global Banking & Finance Review
This image showcases a smartphone with email statistics, emphasizing that over half of emails in the UK are opened on Apple devices. It relates to the article's analysis of changing email open rates across different platforms.
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MORE THAN HALF OF ALL EMAIL IN UK OPENED ON AN APPLE DEVICE

Published by Gbaf News

Posted on February 13, 2015

3 min read
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Only 8% of email opened on Android 

Apple Dominates UK Email Opens

More than half of all email (54%) in the UK is opened on an Apple device, according to new data from SendGrid, the leading email delivery platformfor email that matters.

Android and Apple Email Open Rate Trends

However, only 8% is opened on an Android. In fact, email open rates on Android devices dropped 30% year-on-year while total opens on iPads and iPhones increased by 18% and 5% respectively.

Nokia and Blackberry Email Open Performance

SendGrid Logo 2 2013Nokia also lost market share showing a drop of 68% in the number of emails opened on their phones compared to the same period in 2014.

Blackberry however showed a steady increase of 20% year-on-year perhaps due to the security offered by its email platform after the renewed interest in privacy.

SendGrid analysed millions of emails opened in a 10-day period at the start of 2015 and compared it to the same period in 2014.

Email Open Preferences Across Europe

France, Germany and Spain all favour Apple devices when opening emails. 47% of emails in France are opened on an Apple device, 46% in Germany and 47% in Spain. Italy, in contrast, saw a decrease of 44% year-on-year in the use of iPhones to read emails. Yet Apple products remain the most used in Italy overall with 50% of emails opened on an Apple device, including a 15% increase in the use of iPad.

The use of Blackberry has dropped in France and Germany by 38% and 48% respectively. Germany in particular has seen a decrease in all mobile devices with the only exception being the iPhone, which marked no change.

Expert Insights From SendGrid Data

Aaron Beach, Senior Data Scientist of SendGrid, commented:

Aaron Beach

Aaron Beach

“The variety of devices people use for email tells us a lot about how different platforms are performing across the UK. While people might own a number of devices it seems that Apple is still the firm favourite, as their recent results show. Android was the surprise this year showing a marked drop on 2014, perhaps reflecting the problems of handset makers such as Samsung.”

Increase/decrease in email open rates year-on-year/by country:

Country By device By operating system
UK Blackberry:       20% Chrome OS:       91%
UK iPad:                  18% Linux:                  15%
UK iPhone:               5% Mac:                     8%
UK Android:           -30% Windows:           -4%
UK Nokia:               -68%
France Blackberry:         -38% Chrome OS:        24%
France iPad:                      15% Linux:                  -27%
France iPhone:              14% Mac:                      7%
France Android:           -18% Windows:           -7%
Germany Blackberry:      -48% Linux:                  178%
Germany iPad:                  -4% Mac:                     7%
Germany iPhone:             no change Windows:           -1%
Germany Android:           -21%
Germany Nokia:               -48%
Italy iPad:                  15% Linux:                 -86%
Italy iPhone:             -44% Mac:                   59%
Italy Android:           -26% Windows:          -5%
Spain iPad:                  -7% Linux:                  8%
Spain iPhone:             8% Mac:                   28%
Spain Android:          -16% Windows:          -6%

Key Takeaways

  • In the UK, 54% of emails are opened on Apple devices while Android accounts for only 8%.
  • Android email opens in the UK dropped 30% year‑on‑year, whereas iPad and iPhone openings rose by 18% and 5% respectively.
  • Blackberry showed a 20% increase in UK despite declines in Android and Nokia; Nokia email openings dropped 68%.
  • In Europe, France and Spain also favor Apple for email opens (~47%), Germany similar, while Italy saw a 44% drop in iPhone usage but still 50% overall Apple usage.
  • Across France and Germany, Blackberry use declined notably (‑38% and ‑48% respectively), and most mobile device usage fell except steady iPhone in Germany.

References

Frequently Asked Questions

Which device opens the most emails in the UK?
Apple devices account for the most email opens in the UK, representing approximately 54% of all opens.
How has Android email usage changed in the UK year‑on‑year?
Android email opens in the UK have dropped by around 30% year‑on‑year.
Did Blackberry email opens increase or decrease in the UK?
Blackberry email opens in the UK increased by about 20% year‑on‑year.
How does Apple device email usage compare across Europe?
France and Spain both see about 47% of emails opened on Apple devices; Germany 46%, while Italy has 50% overall Apple usage despite a drop in iPhone use.

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