Only 8% of email opened on Android 

More than half of all email (54%) in the UK is opened on an Apple device, according to new data from SendGrid, the leading email delivery platformfor email that matters.

However, only 8% is opened on an Android. In fact, email open rates on Android devices dropped 30% year-on-year while total opens on iPads and iPhones increased by 18% and 5% respectively.

SendGrid Logo 2 2013Nokia also lost market share showing a drop of 68% in the number of emails opened on their phones compared to the same period in 2014.

Blackberry however showed a steady increase of 20% year-on-year perhaps due to the security offered by its email platform after the renewed interest in privacy.

SendGrid analysed millions of emails opened in a 10-day period at the start of 2015 and compared it to the same period in 2014.

France, Germany and Spain all favour Apple devices when opening emails. 47% of emails in France are opened on an Apple device, 46% in Germany and 47% in Spain. Italy, in contrast, saw a decrease of 44% year-on-year in the use of iPhones to read emails. Yet Apple products remain the most used in Italy overall with 50% of emails opened on an Apple device, including a 15% increase in the use of iPad.

The use of Blackberry has dropped in France and Germany by 38% and 48% respectively. Germany in particular has seen a decrease in all mobile devices with the only exception being the iPhone, which marked no change.

Aaron Beach, Senior Data Scientist of SendGrid, commented:

Aaron Beach
Aaron Beach

“The variety of devices people use for email tells us a lot about how different platforms are performing across the UK. While people might own a number of devices it seems that Apple is still the firm favourite, as their recent results show. Android was the surprise this year showing a marked drop on 2014, perhaps reflecting the problems of handset makers such as Samsung.”

Increase/decrease in email open rates year-on-year/by country:

Country By device By operating system
UK Blackberry:       20% Chrome OS:       91%
UK iPad:                  18% Linux:                  15%
UK iPhone:               5% Mac:                     8%
UK Android:           -30% Windows:           -4%
UK Nokia:               -68%
France Blackberry:         -38% Chrome OS:        24%
France iPad:                      15% Linux:                  -27%
France iPhone:              14% Mac:                      7%
France Android:           -18% Windows:           -7%
Germany Blackberry:      -48% Linux:                  178%
Germany iPad:                  -4% Mac:                     7%
Germany iPhone:             no change Windows:           -1%
Germany Android:           -21%
Germany Nokia:               -48%
Italy iPad:                  15% Linux:                 -86%
Italy iPhone:             -44% Mac:                   59%
Italy Android:           -26% Windows:          -5%
Spain iPad:                  -7% Linux:                  8%
Spain iPhone:             8% Mac:                   28%
Spain Android:          -16% Windows:          -6%

Editor in Chief: Wanda Rich

Editor in Chief: Wanda Rich

Wanda has over 20 years of experience in the Financial industry. She is an avid reader and a strong supporter of CSR and community outreach activities with a unique perspective of how financial institutions work.
She brings up to minute coverage on Banking, Foreign Exchange, Brokerage, Funds, Islamic Finance, Wealth Management, Corporate Governance, Project Finance, Merger and Acquisitions, Tax and Accounting, Inward Investment, CSR Activities; all under one Global Umbrella.

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