HCL Technologies, partner of choice for transforming technology into business advantage

Company name: HCL Technologies Ltd.

Brief history:

HCL Profile
HCL Profile

HCL Enterprise was founded in 1976 and is one of India’s original IT ‘garage’ start-ups. After a strong focus on manufacturing for over two decades, HCL Technologies was spun off as the information technology and software services arm of the enterprise in 1991. HCL Technologies made an initial public offering in December 1999 and trading in the stock commenced on 11th January 2000.

HCL Technologies decided to extend its interest in Information Technology on a global scale. Over the last 20 years, HCL has expanded its service portfolio in IT applications (custom applications for industry solutions and package implementation), IT infrastructure management, and business process management. Over a period of time, HCL Technologies has emerged as institution in its own right as a leading player in the IT services sector.

In 2013, HCL Technologies has published impressive growth numbers in its annual results, especially in Europe, despite stagnant markets. The financial services division has been particularly successful, announcing year-on-year growth of 15.3 percent as a direct result of the financial sector having become the biggest consumer of IT outsourcing in the industry.

More information is available at www.hcltech.com

Nature of Business:
HCL Technologies is a leading global IT services company, working with clients in areas that impact and redefine the core of their businesses. It is primarily engaged in providing a range of outsourcing services, business consulting and infrastructure services. HCL Technologies is the fifth largest IT company in India and is ranked 48 hours in the global list of IT services providers. It is one of three businesses which are separately listed in India – falling under the corporate umbrella of HCL Enterprise.

HCL’s primary focus is on ‘transformational outsourcing’, underlined by innovation and value creation. It offers an integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 31 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare.

Industries: Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare and others

Services: Business Process Outsourcing, Custom Application Services, Engineering and R&D Services, Enterprise Application Services, Enterprise Transformation Services, IT Infrastructure Management Services

Services+: Customer centric value offerings establish the difference between services and services+. The difference comes from unique customer insights and value propositions backed by competencies and validated by customer experience.

Contact information:

HCL logo
HCL logo

Ajay Davessar
HCL Technologies Ltd.
Tel: +91-120-438 2800/ 244 1259
Email: Ajay.Davessar@hcl.com

Key executives:

Shiv Nadar
Chairman and Chief Strategy Officer

Vineet Nayar
Vice Chairman, HCL Technologies

Anant Gupta
(President & CEO)

Major projects: “Ideapreneurship”

HCL believes that in placing customer needs above all others, you often sacrifice those of employees, managers and administrators. Therefore, HCL’s philosophy is aimed at creating a unique employee organisation, driving an inverted organisational structure, creating transparency and accountability within the organisation, and encouraging a value-driven culture. Value is created not in the back office but in face-to-face interaction between the customer and employees. Hence it is important to empower employees so that they deliver more value to their customers.

Making every employee a micro-entrepreneur seeds, nurtures and harvests customer centric value ideas that makes HCL one of the world’s largest “ideapreneurships“.

Combining employee empowerment and HCL’s longstanding entrepreneurial culture resulted in 85,000 HCLites who are able to create maximum value for their customers, as well as reach their own true potential.

CSR activities:

HCL continues to leverage its core competencies, people, values and ‘Employees First, Customer Second’ culture to reinforce its commitment to the ecosystem including environment and the diverse communities it interacts with. HCL’s Sustainability vision is founded on 4 R’s – Responsible Business, Redefine Workplace, Renew Ecosystem and Repay Society.

The sustainability report 2012 has drawn inspiration from 5 elements of the nature- atmosphere, fire, water, earth and wind and their characteristics for the sustainability journey. Given below are some of the highlights:

  1. Participated in the Carbon Disclosure Project (CDP) India and received a rating of 66/100, which is above the industry-average this year
  2. All recently acquired and new campuses outside India are ‘green compliant’ e.g. the Global Development Centres (GDC) in North America are LEED certified buildings
  3. Introduction of Global IT Cloud services reduced the hardware procurement needs of HCL project teams, and thus reducing the total power consumption and cooling requirements by up to 58%. Savings of 20292 units of electricity in FY 2012, with the help of various green IT initiatives launched pan Globe
  4. During FY 2012, HCLT volunteers out to 37,000 direct beneficiaries and 70,000 indirect beneficiaries through community outreach programs across the globe. 8000 volunteers spent more than 45,000 person hours on community work

In the FY 2012, HCL’s absolute emission reduction over the 2010-11 was 20,566 tCO2 and with a reduced per capita emissions of 17% for the same period.