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EFMA YEARBOOK 2014 EXAMINES GLOBAL TRENDS IN RETAIL BANKING

Published by Gbaf News

Posted on December 12, 2014

2 min read

· Last updated: March 4, 2019

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New study highlights continuing divergence in growth between high income and low income markets

Overview of the Efma 2014 Yearbook

Efma, a global not-for-profit organisation, is pleased to announce the publication of its 2014 Yearbook. The Yearbook provides a comprehensive summary of the state of the retail financial services industry in markets across the world.

Key Global and Regional Trends

The study examines global statistical trends in retail banking and also looks at the trends in each of four regions: Europe, Asia Pacific, Middle East & Africa and the Americas. The Yearbook contains a ranking of banks which covers a total of 78 countries across the four regions. These 78 countries represent 96% of global GDP and 86% of the global population, providing extremely good coverage of the industry.

“Our unique global indices for key measures of retail banking distribution and products illustrate the continuing divergence in growth between high income and low income markets,” said PatrickDesmarès, Efma’s Secretary General. “The global statistics on mobile banking and payments are not yet sufficient to produce an index but, nevertheless, the rapid growth trend is clear from the countries and banks which are producing data. The growth in online banking is more of a mixed picture although it may become increasingly difficult to distinguish between mobile and online banking with different types of devices being used at different times by the same consumers.”

Expanded Country Coverage in 2014

In addition to countries profiled in previous editions, the 2014 Yearbook sees coverage of

Poland, Thailand, Colombia, and three countries in East Africa – Kenya, Tanzania and Uganda – where there are lots of interesting developments taking place.

Notable Innovations in New Markets

“Poland has some very innovative banks and has been one of the growth markets in the European Union in the last several years,” Desmarès said. “Thailand and Colombia have some similar characteristics as rapidly developing but still low income countries. In contrast, the East African countries have very low income and generally weak infrastructure but have been the global leaders in mobile money developments.”

The Efma Yearbook 2014 is now available to download from www.efma.com/Yearbook.

Key Takeaways

  • High‑income markets show slower growth in branch, ATM and consumer finance indices compared to rapid expansion in low‑income markets.
  • Non‑cash payments volumes have surged globally, especially in low‑income countries where they tripled since 2007.
  • Mobile money is flourishing in East Africa, with Kenya, Tanzania and Uganda accounting for 35% of all registered global users.
  • Poland, Thailand, Colombia and East African nations feature notable developments, from innovative European banks to mobile money leadership.

Frequently Asked Questions

What income groups are compared in the Yearbook?
It compares high‑income, middle‑income and low‑income countries using indices set at 100 in 2007, tracking growth through 2013.
Which regions and countries receive special profiles?
The Yearbook covers Europe, Asia‑Pacific, Middle East & Africa, and the Americas, with country profiles for Poland, Thailand, Colombia, Kenya, Tanzania, and Uganda.
Why is mobile money particularly significant in East Africa?
East African countries, despite low income and weak infrastructure, lead globally in mobile money adoption, accounting for over one‑third of registered users.
How has consumer finance evolved across income groups?
Household debt to GDP is flat in high‑income countries but rising in middle‑ and low‑income groups, with middle‑income countries seeing the fastest growth.

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