ActiveOps Ltd (AO), global leaders in operations performance management, are targeting expansion following agreement on a new £2 million funding package from Clydesdale and Yorkshire Banks’ Growth Finance team.

Based in Reading, AO deliver performance improvement in large transaction processing operations, typically in sectors such as banking and life insurance.

The company was founded in 2005 by Richard Jeffery and Neil Bentley and employs 65 staff in the UK and 35 in its overseas offices in South Africa, India and Ireland.

The firm’s Workware™ software enables customers to unlock significant levels of capacity, typically 20%-40%, within their operations, helping them achieve far greater control over delivery and performance. This improvement has been realised by a number of blue chip clients including Barclays, Allied Irish Bank, Hiscox and Bupa Insurance.

AO’s Active Operations Management (AOM™) methodology is practiced by thousands of accredited managers around the world. AOM™, in conjunction with their Workware™ software suite is used to plan and manage the work of over 40,000 people every day across more than 37 countries.

Clydesdale and Yorkshire Banks’ funding package will be used by the company to support its growth plans with the focus in the year ahead being on international expansion into markets in Asia and the US.

The deal was completed for Clydesdale and Yorkshire Banks by Ross Goodwin and Steve Clark from the Banks’ Growth Finance team.

Richard Jeffery, CEO of ActiveOps Ltd commented: “This investment will help us meet increased demand from our customers as more and more financial services and insurance businesses seek to improve their levels of service whilst reducing their cost base.

“A strong and positive relationship has been formed with Clydesdale Bank to deliver appropriate funding to meet the increased demand for our customers.”

Ross Goodwin commented: “ActiveOps are a long standing customer of Clydesdale and Yorkshire Banks and we have worked closely with Richard, Neil and their management team as they have implemented their growth strategy for the business. They have already enjoyed considerable success in securing high profile global customers and we look forward to supporting them further as they enter this latest growth phase of the business.”

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