Infographic illustrating UK SMEs' complacency regarding finance providers - Global Banking & Finance Review
This image highlights the complacency of UK SMEs in choosing financial providers, emphasizing the need for regular financial strategy reviews. It relates to the article's findings on SMEs' reluctance to switch providers and the importance of understanding financial options.
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A THIRD OF UK FIRMS COMPLACENT ABOUT THEIR FINANCES

Published by Gbaf News

Posted on January 20, 2015

3 min read
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One Third of UK SMEs Never Switch Finance Provider

A third of small to medium-sized businesses in the UK have never changed their finance provider, according to new research.

Key Reasons SMEs Avoid Switching Providers

Reasons cited for not changing financial provider include a lack of time to review their financial strategy, being unsure of their optionsand fear of being penalised by their current provider.

­­­The findings come from the Close Brothers Business Barometer, a quarterly survey that canvasses the opinion of SME owners and senior management across the UK.

CEO of Close Brothers Invoice Finance, David Thomson, said: “It’s worrying that so many SMEs don’t appear to be regularly appraising their business finance, which is arguably a little complacent.

A Third Of Uk Firms Complacent About Their Finances

A Third Of Uk Firms Complacent About Their Finances

“Cash flow is the life blood of any healthy business and so it stands to reason that financial strategy should be reviewed regularly throughout the lifecycle of the business to ensure that the funding in place still meets current business requirements.

“Without taking the time to properly assess their situation and understand the full range of financial options available to them, SME owners and managers could miss out on opportunities for growth as the funding they have in place may not be fit for purpose.”

Shift from High Street Banks to Alternative Lenders

Of those SMEs that have switched providers in the last 10 years, almost a third have moved from a high street bank to an alternative lender.

And of that number, two fifths believe alternative sources of financeare less expensive than traditional lending, while 37% say they changed because alternative lenders offer moreflexibility.

Invoice Finance and Its Growing Popularity

Mr Thomson continued: “Invoice finance is one such type of alternative finance and according to recent findings by theAsset Based Finance Association (ABFA)*, its use amongst businesses is at an all-time high.However our research shows that there continues to be a lack of awareness amongst small and medium-sized businesses, with a third of those we talked to admitting they don’t understand how invoice finance works.

“We are working with businesses of all shapes and sizes across the UK to raise awareness of the benefits of this form of funding, in addition to ABL (asset based lending). Our team has extensive experience of working with a wide range of industries, enabling them to tailor appropriate packages to suit individual business needs.”

Key Takeaways

  • One third of UK SMEs have never changed finance provider, citing time constraints, uncertainty, or fear of penalty.
  • Of those that switched in the last 10 years, nearly one-third moved from high‑street banks to alternative lenders.
  • Awareness of invoice finance remains low, with over a third not understanding how it works, despite its rising usage.
  • Close Brothers highlights that cash flow is vital and financial strategies should be reviewed regularly to enable growth.

References

Frequently Asked Questions

Why haven’t a third of UK SMEs changed finance provider?
They cite lack of time to review, uncertainty about options, and fear of penalties by current providers.
How many SMEs switched from banks to alternative lenders?
Almost a third of those who switched in the past decade moved from a high‑street bank to an alternative lender.
What are perceived advantages of alternative lenders?
Two‑fifths say alternative finance is less expensive, and 37% cite greater flexibility.
Is awareness of invoice finance high among SMEs?
No—over a third admit they don’t understand how invoice finance works, despite growing usage.
What does Close Brothers recommend?
SMEs should regularly appraise their finance strategy and explore diverse funding options like invoice finance and asset‑based lending.

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