63% OF ORGANISATIONS DON’T BELIEVE INSURERS WOULD HONOUR A CYBERSECURITY CLAIM - Technology news and analysis from Global Banking & Finance Review
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63% OF ORGANISATIONS DON’T BELIEVE INSURERS WOULD HONOUR A CYBERSECURITY CLAIM

Published by Gbaf News

Posted on May 16, 2014

3 min read

· Last updated: December 5, 2018

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Confidence is so low that 32% of UK businesses don’t even bother with cyber liability insurance

UK Businesses Lack Faith in Cyber Insurance

A study has revealed that the UK is facing a crisis of confidence in its insurance sector. Speaking to 250 security professionals at this year’s Infosecurity Europe exhibition, very few have faith in cyber liability insurance, with 63% of respondents believing insurers would not actually honour a claim if one was made. In fact, trust is so low that 32% of UK businesses don’t even bother seeking this increasingly vital cover. With the costs of data breaches on the increase, costing an average $145 per record breached (according to recent figures from Ponemon Research [1]), organisations could find themselves not only out of pocket, but out of business if the worst should happen.

Expert Opinion on Insurance Sector Doubt

Jim Tyer, EMEA Channel Director for AppRiver – the cloud-based email and Web security specialist, said, “It’s alarming the high percentage of people who have little to no faith in the insurance industry. That said, and playing devil’s advocate a little, with as many as 91% of organisations claiming to have suffered a cyber attack [according to another report[2]], perhaps the insurance sector should issue a collective sigh of relief that nearly a third of organisations aren’t seeking cover!”

63% Of Organisations Don’t Believe Insurers Would Honour A Cybersecurity Claim

63% Of Organisations Don’t Believe Insurers Would Honour A Cybersecurity Claim

Findings From AppRiver Sponsored Study

The study, sponsored by AppRiver, found that, amongst those respondents whose organisations were covered by cyber liability insurance (just 18%), special measures had been introduced as part of the policy requirements in 38% of cases. Just under a third (32%) said that this had not been necessary, with 39% unsure.

Policy Requirements and Special Measures

Tyer added, “An interesting calculation is that the probability of special measures being a requirement is at least one in every four policies. What this means for those respondents we spoke with during the show who were either unsure if their organisation had cover, and even those that did have cover but were unsure if they’d had to do anything different, 28% would find their policies (if they have one) invalid due to this mandate. That’s worryingly high.”

No Claims Made Adds to Uncertainty

None of the respondents spoken with, who had cyber liability insurance, had had to make a claim on their policy. Tyer adds, “While this could be viewed as positive, it did raise two thoughts. Firstly, it means there’s no reassurance for the 63% of respondents whose faith in insurance is non-existent, unfortunately. However, more importantly, the likelihood that no-one has suffered a breach is unlikely meaning either a percentage of people lied, hadn’t made a claim even though they’d suffered a breach or, in my opinion the most probable, are blissfully unaware of their current security posture! Not a particularly comforting thought.”

Key Takeaways

  • 63% of UK security professionals doubt insurers would honour cyber liability claims.
  • 32% of UK businesses avoid purchasing cyber liability insurance due to lack of trust.
  • Only 18% of surveyed organisations have cyber insurance, and 38% of those had special requirements.
  • 28% of insured respondents are unsure if their policy would be valid under mandate requirements.
  • No respondents with insurance had ever filed a claim, leaving doubts untested.

References

Frequently Asked Questions

Why do so few UK organisations trust cyber liability insurance?
63% of surveyed security professionals believe insurers would not honour a cyber claim if made, reflecting widespread skepticism over coverage reliability.
How many UK businesses don’t bother with cyber liability insurance?
32% of UK businesses surveyed don’t even seek cyber liability insurance, indicating low confidence in its value.
What proportion of organisations actually have cyber liability insurance?
Only 18% of surveyed organisations reported having cyber liability insurance.
Are there special requirements tied to cyber insurance policies?
Among insured organisations, 38% had special measures introduced as part of their policy, while 39% were unsure if any were needed.
Have any surveyed organisations made cyber insurance claims?
None of the insured respondents had ever made a claim, leaving the scepticism around policy honouring untested.

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