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    Home > Top Stories > Zoom shares down 90% from peak as pandemic boom fades
    Top Stories

    Zoom shares down 90% from peak as pandemic boom fades

    Published by Jessica Weisman-Pitts

    Posted on November 22, 2022

    2 min read

    Last updated: February 3, 2026

    The image features a 3D printed Zoom logo, representing the company's significant share decline of 90% from its pandemic peak. This visual encapsulates the challenges Zoom faces in a competitive post-COVID market.
    3D printed Zoom logo symbolizing the decline of Zoom shares post-pandemic - Global Banking & Finance Review
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    Tags:technologyfinancial crisisinvestmentmarket capitalisationbusiness investment

    By Aditya Soni and Chavi Mehta

    (Reuters) – Shares of Zoom Video Communications Inc have tumbled about 90% from their pandemic peak in October 2020 as the former investor darling struggles to adjust to a post-COVID world.

    The stock was down nearly 10% on Tuesday after the company cut its annual sales forecast and posted its slowest quarterly growth, prompting at least six brokerages to cut their price targets.

    The company, which became a household name during lockdowns due to the popularity of its video-conferencing tools, is trying to reinvent itself by focusing on businesses, with products such as cloud-calling service Zoom Phone and conference-hosting offering Zoom Rooms.

    Analysts, however, say any turnaround in the business is still a few quarters away as growth in its mainstay online unit slows and competition from Microsoft Corp’s Teams and Cisco’s Webex and Salesforce’s Slack gets intense.

    GRAPHIC: Zoom’s revenue growth slows to a crawl – https://graphics.reuters.com/ZOOMVIDEOCOMMN-STOCKS/egpbykjemvq/chart_eikon.jpg

    “Zoom has a fundamental flaw – it has needed to spend heavily to keep hold of market share. Spending to cling onto, rather than grow, market share is never a good place to be and was a sign of trouble ahead,” Hargreaves Lansdown equity analyst Sophie Lund-Yates said.

    The company’s operating expenses surged 56% in the third quarter as it spent more on product development and marketing. Its adjusted operating margin shrank to 34.6% from 39.1% a year earlier.

    Some brokerages believe acquisitions could help revive growth at Zoom, but Chief Executive Eric Yuan said on a post-earnings call that he continued to see heightened deal scrutiny for new business.

    “The game is not over for them but without acquisitions this is a multi-year path to returning to higher growth,” Needham & Co analyst Ryan Koontz said.

    GRAPHIC: Zoom shares tumble as pandemic boom wanes, competition rises – https://graphics.reuters.com/ZOOM-STOCKS/gdvzqykjlpw/Pasted%20image%201669121283355.png

    (Reporting by Chavi Mehta and Aditya Soni in Bengaluru; Editing by Anil D’Silva)

    Frequently Asked Questions about Zoom shares down 90% from peak as pandemic boom fades

    1What is a stock?

    A stock represents a share in the ownership of a company and constitutes a claim on part of the company’s assets and earnings.

    2What is market capitalisation?

    Market capitalisation is the total market value of a company's outstanding shares, calculated by multiplying the share price by the total number of shares.

    3What is operating margin?

    Operating margin is a financial metric that measures the percentage of revenue that remains after covering operating expenses, indicating the efficiency of a company.

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