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UK BUSINESS DIGITAL INDEX – 2015

Published by Uma Rajagopal

Posted on April 7, 2015

1 min read
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According to the latest UK Business Digital Index, over a million (23%) small to medium-sized businesses (SMEs) still lack basic digital skills. The Index from Lloyds Bank, in association with Accenture and digital skills charity Go ON UK, measures and tracks the level of digital ability among SMEs and charities.

Key Takeaways

  • 23% of UK SMEs—around 1.2 million—still lack basic digital skills
  • Charities fare worse: 58% lack basic digital skills
  • SMEs with strong digital skills are over one-third more likely to increase turnover
  • A quarter of organisations view digital as irrelevant
  • Significant regional improvements seen in North West and North East

References

Frequently Asked Questions

What is the UK Business Digital Index?
An annual report by Lloyds Bank with Accenture and Go ON UK measuring digital adoption among UK SMEs and charities.
How many SMEs lack basic digital skills?
About 23%, or approximately 1.2 million small to medium-sized businesses, lacked basic digital skills in 2015.
How do charities compare?
58% of charities lacked basic digital skills—significantly higher than SMEs.
Does digital capability impact growth?
Yes—SMEs with high digital skills were over one-third more likely to report turnover increases.
Which regions improved most?
The North West and North East showed the greatest gains in digital maturity following regional programmes.

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