By Dave Birch, Global Ambassador, Consult Hyperion www.chyp.com
At last October’s Money 2020 gathering in Las Vegas, there was much discussion about what is certain to be one of 2014’s most important trends in the retail transactions world: ‘tokenisation’.
Visa, MasterCard and American Express announced they have started co-operating on standards for tokenisation around digital wallets. This is big.
The idea is, essentially, that when you want to buy something, your digital wallet will generate a special ‘alias’ primary account number (PAN) and send this to the merchant. The merchant’s acquirer then passes this back and the issuer (or the scheme) replaces it with the real PAN for processing. By doing this, the merchants (and eavesdropping criminal hackers) don’t get to see the real PAN which should hopefully mean that a) there will be less card fraud and b) there is no need to store real card details in the handset where they may be attacked by criminals.
In Las Vegas the early discussion ranged from ‘weak’ tokenisation where limited use PANs run over the existing rails to ‘strong’ tokenisation (where the consumer’s identity in some form or other runs over old or new rails). I expect eventually the card schemes and others will adopt a long-term strategy to shift to strong tokenisation. I also expect that this will not be restricted to e-commerce. While it’s logical to allow people to continue legacy card use at POS for limited purposes we should also shift both card-present and card-not-present transactions to the ‘something present’ model. Thus, as a consumer, I have the same payment experience whether in-store, online or via mobile. When I want to buy something, a message pops up on my phone asking me to authorize the transaction, which I do, irrespective of the relative locations of me and the retailer.
So how is tokenisation coming along? Well, Visa already has some experience with this with one of their Spanish issuers, Bankinter. The BankInter mobile app generates a token (in this case, a one-use PAN that is valid for a short time only) and passes this to the merchant terminal. Since it is a standard PAN, it wends its way across the network back to BankInter, where it is converted back to the customer’s debit PAN and authorised. The solution re-uses the existing rails so it is not especially expensive to implement.
It is hardly a new idea: one-use PANs have been around for e-commerce from the earliest days of web commerce but they are a hassle for consumers because they had to run something to generate the PAN, then copy it over to the whatever form you’re filling out on the web. And they are a hassle for merchants because there are other issues to do with refunds and so forth. But when a mobile app is doing it for them, consumers won’t even know that it’s not their ‘real’ PAN that is being passed to the merchant.
The Bankinter case study flags up a particular attraction for issuing banks in the mobile world. It means that the app does not need to use the Secure Element (SE) on the SIM (which is under control) because there are no real card details held in the app. People have been looking around for NoSE (No Secure Element) solutions for retail payments for a while, since it became clear that it was going to be harder than people thought for banks and mobile operators and schemes and handset manufacturers to co-operate in this field, the approach has been boosted by Google’s decision to open up Host Card Emulation (HCE) in Android 4.4 and by MasterCard’s and Visa’s endorsement of it. This means that apps in the handset can have direct access to the NFC interface in phones to emulate contactless cards.
This means that apps will begin to use NFC for convenience, not for security. A retailer and a bank, for example, might integrate payments via HCE into the retailers own app, bringing together Bluetooth Low Energy (BLE) and NFC to provide a seamless customer experience. You walk into the store and get personalised attention through the app – which now knows which shelf you are standing front of – and the app downloads a payment token from the bank via mobile, wifi, BLE or whatever. When you’ve finished shopping you tap and pay at the unmodified POS terminal using that same retailer app which now feeds the bank token to the POS across the NFC interface. An HCE/NFC/BLE world seems rather attractive from a consumer experience perspective.
One day soon, my Waitrose app will obtain tokens from my V.Me wallet, my MasterPass wallet, my PingIt app, my Zapp app and any other wallets it can find on my phone through a standard discovery process and standard API. Then when I check out at Waitrose, my app will pop up and take care of business. Maybe I will have configured my MasterPass wallet, which is where my John Lewis MasterCard will be stored, to allow the Waitrose app to charge £100 without additional authorisation. Who knows how it will work. But we do know that tokenisation means that the mobile wallet world will see accelerated development in 2014.
What does cybersecurity look like for the financial sector in 2021?
By Neill Lawson-Smith, managing director at CIS
The landscape is changing incredibly fast, with cybercriminals using the most up-to-date technology to hack systems. Here are the six areas those in finance should be watching out for…
The finance and insurance sector is increasingly becoming a notable target for cyber attacks. Many of these breaches happening are believed to be due to inadequate security measures when teams or businesses are using cloud services.
The financial industry is also being affected by changes in processes with more fintech, virtual banks, and other digital disruptors impacting the market. The landscape is changing incredibly fast, with cybercriminals using the most up-to-date technology to hack systems, so it is therefore up to the financial sector to keep up to avoid security breaches.
What does this look like for the year ahead in the financial sector? Here are the Six areas those in finance should be watching out for:
- AI securityand cyber defence
Both Cybercriminals and cyber defence are commonly using Artificial Intelligence (AI). In cybersecurity, it is used to identify new threats, as well as assess the effectiveness of the responses to threats, enabling them to foresee and essentially block attacks before they happen. It is also used to spot behavioural patterns and can quickly identify possible infiltrations.
Hackers have also started to use AI to make it easier for them to get past security systems in place. This year, it is likely that AI will be increasingly used as a means of gaining personal details (i.e. credit card details) as well as optimising spam phishing campaigns.
- Mobile cybersecurity in banking
With the number of consumers using their mobile devices for banking and financial transactions increasing, especially since the COVID-19 pandemic has rendered society predominantly cashless, cybercriminals have been heavily targeting mobile systems. For example, mobile malware only targets mobile phone operating systems. The most common forms of mobile malware are virus and trojans, spyware and madware (mobile adware), phishing campaigns, and browser exploits.
This means it is now more important than ever to protect mobile devices to the same extent as traditional hardware.
The same protocols that are in place to ensure your staff PCs and laptops are secure now, need to also be applied to their mobile devices as well, such as:
- Ensuring the latest versions of the operating system and other applications are installed.
- Installing a firewall.
- Enabling mobile security software to protect against malware and viruses.
- Using password protected lock screens.
- Ensuring apps are only downloaded from official sites like Apple App store and Google Play.
- Multi-factor authentication
Multi-factor authentication adds an extra layer of security to all your business networks by ensuring every transaction or login is supported by at least two security measures for access. It is one of the easiest security measures to implement within your business and is becoming more common within the financial sector for many transactions. The traditional username and password are becoming increasingly easy for cybercriminals to acquire, whereas adding an extra identification method, that is not easily accessible to the hackers, ensures an extra layer of protection.
The most commonly used multi-factor authentication methods are:
- Passwords – They should be complex and comprise at least eight characters and be a combination of upper- and lower-case letters, numbers, and special characters.
- One-time use code – A randomly generated code sent via SMS or email which is used only once. With weaknesses in mobile networks and email accounts, these can however be intercepted by hackers.
- App generated codes – a code generated by an app on a mobile phone often created by scanning a QR code that contains a ‘key’. As the key is stored on the phone itself this is less likely to be intercepted by a third party.
- Physical authentication keys – this is a USB which the user inserts every time they login from a new computer. Unfortunately, they don’t work on all devices without adapters (such as iPhone, MacBook or Android).
- Biometrics – Using a fingerprint, voice, or an eye dent is an effective identifier. They are extremely difficult to hack but if they are, they cannot be used ever again for anything.
- Information – this could be something that only the user would know – either a password or a piece of information.
Most of these methods are free or relatively cheap to implement and don’t require anything other than a mobile phone for the user. The added security of multi-factor authentication means even if a hacker has acquired a username/password combination there is still an extra security barrier preventing access.
- Refined testing
As the finance industry is constantly changing, then so too are the security threats. Financial cybersecurity is an ongoing commitment, so installing new anti-virus software and implementing MFA, and stopping there is not going to keep you protected for long. It requires ensuring software and firewalls are up to date as well as ensuring access is regularly updated. In addition to this constant maintenance regular testing of the systems is essential. All systems have vulnerabilities, and as these change, cybercriminals learn to overcome them, and therefore software develops.
One thing to remember is that it is not possible to be over-cautious when it comes to cybersecurity. Regular penetration testing essentially identifies any weaknesses in your systems before the cyber criminals do. It is essential to schedule penetration testing or vulnerability scans at least once a quarter unless compliance dictates otherwise. They can be carried out using a vulnerability scanner.
- Hiring the right people
It is crucial to have the right team on hand to ensure your systems are up to date, regularly tested and maintained is essential.
Your IT team should have the following skills and knowledge:
- Knowledge and understanding of the company’s IT infrastructure
- Knowledge of cybersecurity best practices
- Understanding of company processes and data flows
- Up to date knowledge of cybersecurity solutions
- Plan a Defence, Prepare for Attack…
Although businesses can take many precautions, there are limitations on skills, investment and timescales in implementing a comprehensive cybersecurity infrastructure, it is essential that appropriate procedures, policies and processes are established to ensure that an appropriate response is carried out in the event of a detection – whether manual or ideally automated – so that whenever an attack occurs, the appropriate and proportionate response is carried out immediately to limit any further damage or intrusion.
Data protection: it’s time to reassess your security strategy
By Tony Pepper, CEO of Egress
It’s no secret that the Covid-19 pandemic has created a perfect storm of cybersecurity risk. External threats are heightened, but there’s also a higher level of internal risk too, exacerbated by home working. With most financial services organisations planning to continue with mass remote working for the foreseeable future, it’s important for security teams to review their strategy and assess whether it still works in this new landscape. When it comes to insider threat, there are three key areas that IT leaders should focus on: building a positive culture around security, understanding their organisation’s level of risk and protecting their people.
- Build a security-positive culture
Many organisations have unknowingly instilled a security-negative culture among their employees, where people are punished or shamed if they cause a security incident. While they might think that this would discourage employees from causing data breaches for fear of repercussions, this actually makes your organisation less secure. Our Outbound Email Security Report found that 62% of organisations rely on their people to report email data breach incidents – and if employees are too afraid to come forward, that means your business is at risk of developing a security blind spot.
A security negative culture won’t actually prevent data breaches caused by human error, something which organisations need to recognize as largely unavoidable without technological intervention; it just delays remediation, which makes every incident worse. By creating a security-positive culture, you can better engage and educate employees, as well as ensure you’re able to rapidly triage any incidents if they occur.
- Understand your risk
When mapping out your risk, you’ll likely find that the picture looks very different to how it did even a year ago. In the past, organisations have focused on their networks and their devices when it came to security strategy. While these are vital areas for consideration, what hasn’t been as well-addressed to date is the human aspect of risk, particularly human error. You need to look closely at the tools that your employees are using daily to facilitate digital communication with clients and colleagues, including when sending sensitive information.
Employees are specifically using email more than ever before – our recent research found that 94% of organisations are sending more emails due to Covid-19, with one-in-two IT leaders reporting an increase of more than 50%. With this expansion of email volumes comes an increase in the risk that an email containing sensitive data might be misdirected. Remote working has also heightened the threat – our research found that 35% of organisations’ serious email data breaches were caused by remote working. Why? The causes lie in their behavior and the environments in which they operate. Some individuals may feel they’re able to take more risks away from the “watchful eyes” of their Security team, and every employee is faced with a myriad of distractions that make them more likely to make a mistake.
It’s time for organisations to take stock of their risk by looking at where gaps in their security might exist – and provide safety nets for their employees that can automatically detect and mitigate inadvertent data breaches and risky behaviour.
- Protect your people
It goes without saying that not all data breaches are caused by malicious activity. An overwhelming amount of data breaches are caused by hardworking employees making honest mistakes, from sending an email to the wrong person to responding to a phishing attack. Unfortunately, human error is an unavoidable part of life, and mistakes will happen. In the past, many organisations have taken the approach that employee error can be ‘trained away’, embarking on comprehensive security training programs in the hope that security incidents might decrease.
Unfortunately, if that were the case, then employee activated data breaches would be a thing of the past! Organisations need to employ a multifaceted approach when it comes to avoiding accidental insider data breaches – education and training remain an important element, but ultimately businesses need to implement the right technology to provide a safety net for their people. Many organisations have legacy DLP solutions in place that cannot mitigate the risk as they fail to fully understand employees’ behaviour.
Often, these tools stand in the way of productivity, prompting users even when there isn’t a legitimate risk. When click fatigue sets in, these solutions become ineffective, with users ignoring prompts whenever they appear. Luckily, advances in machine learning mean that there’s technology available to prevent insider data breaches such as misdirected email, by deeply understanding the way that users behave and the context in which they share data, to ensure emails are sent to the right recipients with the right level of security.
The vast majority of organizations will never go back to every employee working full time within the office environment, instead post-pandemic we will see a myriad of different approaches – with some based in the office, while others work at home part or full-time, and as the world opens up again, their locations may change throughout the day. To mitigate risks from inadvertent errors to intentional data exfiltration, CISOs must address their security culture and protect their human layer with intelligent controls that mitigate employees’ behaviors and stop breaches before they happen.
Sumitomo Life Insurance Selects Talend to Build Company’s Data Infrastructure
Leading life insurer uses Talend in data lake environment for data analytics
Talend (NASDAQ: TLND), a global leader in data integration and data integrity, announced today that Sumitomo Life Insurance Company, one of the Japan’s leading life insurance companies, has selected Talend Data Fabric for its data analytics infrastructure.
Sumitomo Life aims to become the most trusted and supported company by its stakeholders, including its customers, and to grow sustainably and stably. Sumitomo Life’s vision is to offer advanced products to enable customers to live vigorously. To respond to that, the company is developing and delivering cutting-edge products that respond to its customers’ current and expected futures needs in areas focusing on nursing care, medical insurance and retirement planning.
“With the trust from our customers as the starting point of all our activities, Sumitomo Life is providing optimal life insurance services to every person through the sound management of the insurance business,” said Mr. Masakazu Ohta, General Manager in Charge of Information System Department at Sumitomo Life. “As a new approach, it was necessary to build a common foundation for big data management, and Talend is the driver. Talend’s superiority in cloud implementation, development productivity, features, and licensing model convinced us to be part of this journey together.”
To meet the needs of its customers and offer them innovative products and services, Sumitomo Life has decided to build a foundation for data analysis (Sumisei Data Platform) in the cloud for the promotion of new insurance products. The company evolved its legacy data environment to the new environment where they can store the data extracted from various systems both on-premises and effectively in the cloud.
In order to meet the needs of each individual customer and provide the best insurance for them, Sumitomo Life uses Talend Data Fabric as the hub of its data infrastructure. This manages data across the organization and integrates data into a data lake, which makes them able to utilize data across the company.
“We have been able to release projects with the continuous support of Talend, even amid the changing business environment in the Covid-19 crisis. We will continue to collaborate with Talend in order to actively promote company-wide data analysis projects,” added Mr. Ohta.
“The insurance market is one of the most competitive sectors. By facing tight regulations and complex customer needs, companies must be at the forefront of innovation to offer even more services and new products to its customers,” said Kenji Tsunoda, Country Manager Japan, at Talend. “Talend helped Sumitomo Life reinvent its data-driven infrastructure to provide a data management platform that enables the development of advanced products for its customers. We are delighted to support Sumitomo Life in the pursuit of their vision.”
FTSE Russell to include 11 stocks from China’s STAR Market in global benchmarks
SHANGHAI (Reuters) – Index provider FTSE Russell will add 11 stocks from China’s STAR Market to its global benchmarks, according...
Foxconn chairman says expects “limited impact” from chip shortage on clients
TAIPEI (Reuters) – The chairman of Apple Inc supplier Foxconn said on Saturday he expects his company and its clients...
Bitcoin, ether hit fresh highs
SINGAPORE (Reuters) – Bitcoin hit a fresh high in Asian trading on Saturday, extending a two-month rally that saw its...
UK insurers estimate to pay up to 2.5 billion pounds for coronavirus claims
(Reuters) – The Association of British Insurers (ABI) said on Saturday insurers are likely to pay up to 2.5 billion...
Citigroup considering divestiture of some foreign consumer units – Bloomberg Law
(Reuters) – Citigroup Inc is considering divesting some international consumer units, Bloomberg Law reported on Friday, citing people familiar with...
World Bank pushing for standard vaccine contracts, more disclosure from makers
By Andrea Shalal WASHINGTON (Reuters) – The World Bank is working to standardize COVID-19 vaccine contracts that countries are signing...
Google to evaluate executive performance on diversity, inclusion
By Paresh Dave (Reuters) – Alphabet Inc’s Google will evaluate the performance of its vice presidents and above on team...
EU seeks alliance with U.S. on climate change, tech rules
By Sabine Siebold and Kate Abnett BERLIN (Reuters) – Europe and the United States should join forces in the fight...
Oil extends losses as Texas prepares to ramp up output after freeze
By Devika Krishna Kumar NEW YORK (Reuters) – Oil prices fell for a second day on Friday, retreating further from...
Dollar edges lower as investors favor higher-risk currencies
By Stephen Culp NEW YORK (Reuters) – The dollar lost ground on Friday as market participants favored currencies associated with...