Posted By Jessica Weisman-Pitts
Posted on February 7, 2025

When accidents occur, you often find yourself dealing with insurance companies. While they might seem friendly, it's essential to know that insurance adjusters don’t always have your best interests in mind. Their primary concern is to safeguard the company’s finances, which can lead to them offering you less money than you deserve.
TopDog Law Personal Injury Lawyers often warn people to be careful when talking to these adjusters. A small mistake or an offhand remark could hurt your case and leave you with less compensation. The attorneys at TopDog Law Personal Injury Lawyers are skilled and can speak to the adjusters on your behalf. They can protect you from insurance adjusters’ cheap tactics.
This blog will discuss why it’s wise to remain cautious around insurance adjusters and how to handle these situations with confidence.
Adjusters are trained to protect their company
Insurance adjusters are not just friendly faces here to assist you. They are trained to save money for their company, so their job is to settle claims for as little as possible.
They may downplay your injuries or claim your damages are less serious than they actually are. Even if they seem sympathetic, remember that their loyalty lies with the insurance company and not with you.
They might twist your words
One common method adjusters use is to get you to say something they can later twist to diminish your claim. Even casual comments like “I’m feeling better today” could be misused to argue that your injuries aren’t severe or that you share some fault.
To protect yourself, stick to the straight facts when talking to them. Don’t offer detailed explanations about the accident or your injuries until you’ve talked to a lawyer.
Quick settlement offers
Insurance adjusters may offer a quick settlement soon after your accident. While this might seem like a good way to resolve things quickly, it’s often a tactic to close the case before you fully understand the extent of your damages.
Some injuries, such as whiplash, may take days or even weeks to fully appear. By rushing to accept a quick offer, you might miss out on necessary compensation for medical costs or future expenses. Always take your time to think it over and consult with lawyers before agreeing to anything.
They may try to dissuade you from getting a lawyer
Another tactic used by insurance adjusters is to suggest that hiring a lawyer is unnecessary. They might say that bringing in a lawyer will make things more complicated. The truth is that adjusters know that personal injury lawyers are skilled at negotiating fair settlements and can hold insurance companies accountable.
Having a lawyer on your side can help ensure you receive the compensation you deserve. Don’t let an adjuster sway you away from seeking legal help.
They can downplay or reject your claim
Insurance adjusters often look for ways to lessen the value of your claim or deny it altogether. They might challenge your version of the incident, ask for excessive paperwork, or argue that your injuries were pre-existing.
For example, if you had a back issue before a car accident, they might claim your current pain isn’t related to what happened. That’s why it’s important to keep thorough records of everything—what happened, the medical care you received, and any related costs.
How to protect yourself when talking to adjusters
- Talk to a lawyer first: Before you say anything, consult a personal injury lawyer for guidance on what to say and what to avoid.
- Keep records: Document your medical expenses, repair bills, and any communications with the insurance company.
- Be careful with recorded statements: Politely decline to give a recorded statement until you’ve talked to a lawyer.
- Stay calm and professional: Try to remain composed and avoid getting emotional during your discussions.
Final thoughts
Accidents are hard enough without adding stress about how insurance companies might treat you. Stay informed, trust your instincts, and don’t hesitate to reach out to professionals like personal injury lawyers who can support you. With the right mindset, you can get the compensation you need to move forward with confidence.