- 56 coders from 15 countries in 12 teams took up the challenge: an innovative blockchain event set up for the first time at the EIB’s headquarters in Luxembourg
- The 48-hour challenge: to use blockchain technologies to redesign the transaction processing of commercial paper
- A reward of EUR 5 000 and a contract with the EIB for the winners– the EY team – to develop its POC (proof-of-concept)
Building on their partnership and common conviction that blockchain will profoundly impact all industries including the financial sector, the European Investment Bank (EIB) – the financing institution of the European Union– together with Telindus (digital expert and provider of ICT, fintech and telecom solutions and services)for technical support,held a two-dayBlockchain Challenge gathering 56 coders (12 teams) from 15 countries at its Luxembourg headquarters.
The exercise was the first of its kind for the EIB and for the treasurers and representatives of more than 20 financial institutions which joined the event to interact with the coders while holding their annual forum – this year on the topic of … blockchain.
Is blockchain a new fashion or a real disruption, an evolution or a revolution in the way the banking industry operates?
What are the challenges at stake for the regulators, the infrastructure, the industry and the employees? The European Investment Bank, a strong supporter of innovation, addressed these themes over two days, combining a hard challenge for the coders with its annual conference for European bankers dedicated to treasury issues.
During his opening speech of the EIB Blockchain Challenge, Pierre Gramegna, Luxembourg Minister of Finance stated: “The perfect traceability that lies at the heart of the Blockchain technology has many potential use cases for the financial center that go beyond cryptocurrencies. In this regard, I welcome the fact that the EIB is launching the first Blockchain Challenge here in Luxembourg, one of the leading European Fintech hubs, in order to develop new smart solutions that will be beneficial for financial institutions and help push Fintech innovation in the EU.
EIB Vice-President Alexander Stubb said: “We are at the beginning of a new era and blockchain will be a game changer. There will be major gains from the use of new technologies such as blockchain, generated from the simplification and streamlining of existing financial processes. The new perspectives opened up by digitalisation and Distributed Ledger Technology must be assessed and we must all be ready to make use of them and embark on this new venture. As the EU’s financial arm, we decided to be on the active side, learn by experience and make things happen,to be a facilitator and join with our banking partners to pave the way for tomorrow’s financial industry.”
The coders’ challenge was how to use blockchain technologies to revolutionise the transaction processing of commercial papers.
The EIB had invited its 25 main counterparties in the banking sector to its annual forum dedicated to treasury issues with a specific objective this year: to find out what blockchain is and what it can bring to their business. While the conference was running, the coders were in the adjacent room with a 48-hour challenge: using blockchain technologies to improve the transaction process of commercial paper – a short-term financing instrument (debt securities issued on the money market) that is used worldwide in treasury operations and still relies on an ‘archaic’ and complex process.
For the EIB, the challenge was to explore the potential of blockchain for such an instrument and demonstrate to the participants of the seminars the potential benefits of blockchain technology for their own activity. The bankers, treasurers and lawyers participated in regular exchanges with the coders, providing expert information on the financial processes. According to the coders, that was key to the success of the challenge and made it a unique event.
As the challenge was taking place at the EIB’s headquarters, Telindus provided the coders with secured connectivity segregated from the EIB’s network to ensure the smooth running of the competition. Telindus is a provider of innovative digital solutions, including blockchain and KYC technologies. To create a 360° digital experience, they all registered through the Telindus digital KYC portal, a trusted onboarding digital platform, allowing verification of their identities before the competition could take place.
In the pitching session, the EY team won the contest with an innovative solution to improve transactions using a combination of blockchain, robotics and business artificial intelligence tools to optimise the issuance process and reduce the number of exchanges between the EIB and its counterparties while maintaining each one’s role within the ecosystem.
The EY team won an EUR 5 000 cash prize and a contract with the EIB to further develop its solution into a proof-of-concept.
“At Telindus, we strongly believe that blockchain technology will, invisibly and in combination with other innovative technologies, have a significant impact on operational efficiency, as well as on user experience, in the Financial Sector and beyond,”explained Frank Roessig, Head of Digital Finance Solutions at Telindus and Master of Ceremonies for the event. “We work in a flexible manner with our partners with a view to applying value-generating blockchain solutions, and have thereby achieved the implementation of an operating notarization chain plus the development of other chains, like for example Asset Transactions & Reconciliation, KYC and shared Power of Signatures,” he continued.
Get a better impression of the 48-hour EIB Blockchain Challenge with the 2’12 video ‘Blockchain Challenge: coders at the EIB”: https://www.youtube.com/watch?v=YlKa2LZgxhE (youtube)
Discover stories, videos, social media, podcasts, pictures and more features to download on the EIB’s website http://www.eib.org/infocentre/events/blockchain-challenge
Track and Trace and Other Lost Data
By Ian Smith, General Manager and Finance Director at Invu
You, like me, were probably amazed by the now infamous loss of the over 16,000 positive test results in the track and trace system due to an Excel spreadsheet error.
You, like me, probably wondered how the Government could get something so important so wrong?
But perhaps we should aks are standing in a greenhouse launching stones?
Data risks from software
Today we are spoilt with software offerings that help us with both our personal and our work lives.
Microsoft Excel is a powerful application and offers many functions now that required moderately complex macro writing in the past, seducing all of us into submitting more data for it to analyse. In finance, we tend to solve all those problems our applications cannot address using Excel.
In finance, we also know the risks of formula errors, and if we have relied on it enough, we will have our own war stories to go with these risks. Yet, we often continue to use the tool for operations that make those folks with an information technology background shake their heads.
These Excel files nowadays may find themselves resident on a local file server or one of the many file servers in the cloud (like those from the big three, DropBox, Google Drive and Microsoft OneDrive or other less well-known file sharing applications). Many of us use these in multiple ways.
Beyond finance and Excel, there are now many applications that we run our data through and leave data stored in the form of documents, comments and notes.
The long-standing example is email. We today receive many documents via email, with content in the body often providing context. Email systems then become the store for that data. While this works from a personal point of view, for a business working at scale, the information stored this way can be lost to the rest of the business. Just like data falling off a spreadsheet when there are not enough rows to capture the results.
More recently, we have seen easy to consume applications develop in many areas like chat and productivity. Take for example task management apps, my own preference being Monday.com (I am sparing you the long list of these). The result of the task and how we got there, in the form of attachments or comments, are often stored in the application. Each application we touch encourages us to leave a bit of data behind in its store.
Many of these applications can have a personal use and an initial personal dalliance is what sparks up the motivation to apply the application to a business purpose. Just like the “Track and Trace System”, they can often find themselves being used in an environment where the scale of the operation overwhelms their intended use.
In our business lives, combining the use of applications in this way by liberally sprinkling our data across multiple systems often stored in documents (be they Microsoft Word, email, scans or comments and notes) puts us on the pathway to trouble.
Imagine how Matt Hancock felt explaining to Parliament that the world-class track and trace system depended on a spreadsheet.
Can you imagine a similar situation in your business life? Say, for example, that documents or data in some form was lost because of the use of disparate systems and/or applications that were not really designed for the task you assigned to them.
Who would be your Parliament?
Now you can see yourself in the greenhouse, you may not want to reach for that metaphorical stone.
If these observations create some concerns for you, you may want to consider the information management strategy at your business. You have a strategy, even if it is not addressed specifically in documents, plans or thought processes.
These steps may help figure out where you are and where you want to go.
- Assess your current environment.
Are you a centraliser, with all the information collected in one place? Or is all your data spread across multiple stores, as identified above? Are you storing your key business information on paper documents, or digitally or a mix of both.
- Assess your current processes.
Do your processes run on a limited number of software applications? Or do you enable staff to pick their own tools to get things done? The answer to this question is often a mix of both where staff bridge the gaps in those applications using tools like MS excel. A key application to think about is how the data in email, particularly the attachments, is made available to the business.
- Design a pathway for change and implement it.
Start with the end in mind. I suggest the goal is to enable the right people to have the right access to the information they require to do their job in real-time. I believe the way to effectively do this is to go digital. The fork in the road is then whether to centralise your information store or adopt a decentralised approach.
My own preferred route is to centralise using document management software that enables all your documents to be stored in one place. Applications like email can be integrated with it, significantly reducing the workload required to file and store the data. The data can then be used in business applications using workflows. Thinking these workflows through will help you assess the gaps between your key business applications and consider whether tools like excel are being stretched too far.
NICE Unveils ENLIGHTEN Fraud Prevention Powered by AI and Voice Biometrics to Empower Contact Centers in Safeguarding Consumers
Using AI-enabled interpretive and predictive models and advanced voice biometrics, the new solution continuously scans millions of calls to proactively identify fraudulent behavior and protect brand reputation
NICE (Nasdaq: NICE) today unveiled ENLIGHTEN Fraud Prevention, an innovative new solution for automatic and continuous fraudster detection and exposure. Bringing together NICE ENLIGHTEN’s comprehensive Customer Engagement AI platform with the company’s voice biometrics capabilities, the solution continuously scans millions of calls to accurately pinpoint suspicious behavior and uncover previously unidentified fraudsters. Adopting a proactive approach, NICE ENLIGHTEN Fraud Prevention significantly reduces fraud losses and handling time while protecting consumers and improving their experience.
“Contact center fraud is growing in frequency, breadth and sophistication,” observes Dan Miller, Lead Analyst at Opus Research. “NICE ENLIGHTEN Fraud Prevention stands out as an integrated, pre-emptive AI-based Fraud Prevention solution that actively prevents malicious activities with minimum additional effort from customers.”
Unlike most technologies that focus on a single call, NICE ENLIGHTEN Fraud Prevention includes powerful AI interpretive and predictive models that scan millions of voice interactions over time to detect abnormal, risky behavior including requests to change addresses or authentication methods without relying on agents to manually capture dispositions. NICE’s Proactive Fraudster Exposure voice biometrics capability included within the solution is then used to expose perpetrators and create a ranked and prioritized list of suspected fraudsters. Importantly, the solution is self-training, constantly learning from identified behaviors, continuously updating its AI models and thus consistently improving results. With this novel solution, organizations can protect customers from account takeover and prevent exposure of personally identifiable information, reduce fraud losses, optimize fraud analyst team efficiency and safeguard brand loyalty.
“We are proud to bring yet another market-first offering with NICE ENLIGHTEN Fraud Prevention,” Barry Cooper, President, NICE Enterprise Group, said. “NICE ENLIGHTEN is NICE’s AI platform with models specific to the Customer Engagement domain. A number of solutions across our portfolio are being infused with AI from NICE ENLIGHTEN including our Proactive Fraudster Exposure solution. NICE ENLIGHTEN Fraud Prevention ensures that fraudsters are rapidly and proactively stopped in their tracks so organizations can protect their customers and their brand. We believe that by bringing AI to Fraud Prevention we provide organizations with the agility that makes it even more difficult for the fraudsters to win.”
Financial Services Sector Leads in Fixing Application Flaws, Lags in Time to Remediate
Veracode, the largest global provider of application security testing (AST) solutions, today released findings revealing that the financial services industry has the best flaw fix rate across six industries and leads a majority of industries in uncovering flaws within open source components. Fixing open source flaws is critical because the attack surface of applications is much larger than developers expect when open source libraries are included indirectly.
The findings came as a result of Veracode’s State of Software Security Volume 11, which analysed 130,000 applications from 2,500 companies. The research found that financial services organizations have the smallest proportion of applications with flaws and the second-lowest prevalence of severe flaws behind the manufacturing sector. It also has the highest fix rate among all industries, fixing 75% of flaws. Still, the research found that financial services firms require about six and a half months to resolve half of the flaws they find, indicating it is slower than other industries to remediate.
“Financial services firms have a median time to remediation of more than six months, despite having a high fix rate compared to other sectors,” said Chris Wysopal, Chief Technology Officer at Veracode. “However, developers in the financial services industry are often limited by the nature of the environments they are working in, as applications tend to be older, have a medium flaw density, and aren’t consistently following DevSecOps practices compared to other industries. With some additional training and sticking to best practices, they can quickly remediate issues and start to reduce security debt.”
Financial Services Specific Findings
Veracode’s research found compelling evidence that certain developer behaviours associated with DevSecOps yield substantial benefits to software security. The findings detail that financial services firms:
- Are a leading industry when it comes to fixing flaws in their open source software and establishing strong scan cadences.
- Fall to middle-of-the-road for scanning frequency and integrating security testing, and are not likely to be using dynamic analysis (DAST) scanning technology to uncover vulnerabilities.
- Outperform averages across all industries in dealing with issues related to cryptography, input validation, Cross-Site Scripting, and credentials management – all things related to protecting users of financial applications.
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