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    Home > Top Stories > REUTERS IMPACT-Tesco treads tricky path to greener future
    Top Stories

    REUTERS IMPACT-Tesco treads tricky path to greener future

    Published by Jessica Weisman-Pitts

    Posted on October 5, 2021

    3 min read

    Last updated: January 31, 2026

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    Quick Summary

    Tesco aims for net zero emissions by 2035, balancing sustainability with affordability. Innovations include vertical farming and reusable packaging.

    Tesco Navigates Challenges on Path to a Greener Future

    By Kate Holton and James Davey

    LONDON (Reuters) – Customers and investors want supermarkets to improve their environmental credentials but are not prepared to accept higher prices or lower returns as a trade-off, the head of Britain’s biggest retailer Tesco told the Reuters Impact conference.

    Addressing the challenge of how the industry can navigate the shift to net zero emissions, Ken Murphy said it had to strike a balance, for example cutting the use of plastic packaging without increasing the food waste that might follow.

    Asked if customers were willing to pay higher prices for more sustainable goods, Murphy replied: “I think there is always a small proportion of very committed customers who are willing to pay a premium, but actually the vast majority are not is the honest truth.

    “What our customers expect us to do is find ways to innovate, to make sustainable products for them.”

    Investors, he said, also insist that supermarkets increasingly focus on environmental goals but did not want to see a lower return on their investment as a consequence.

    “So we’re constantly juggling these priorities, and hopefully doing a decent job,” he said.

    NET ZERO TARGET

    Tesco, the 102-year-old supermarket that dominates British retail, has set out plans for its operations to hit a net zero carbon target by 2035 through using renewable energy, cutting plastic and encouraging more sustainable diets.

    Many environmental campaigners are sceptical about the willingness of major companies to cut emissions, seeing it as more of a public relations exercise. But large companies that have recently set out targets, such as fast-fashion chain Primark, say they can make a difference due to their sheer size.

    For Tesco, a company with global supply chains and 360,000 staff, it requires change across many elements of the business.

    It has turned to vertical strawberry farming to cut water usage, introduced unwashed potatoes that have a longer shelf life and launched reusable packaging. It has also increased recycling of soft plastic packaging that often ends up in landfill and is electrifying its home delivery vehicle fleet.

    Murphy said in Britain the move to use less plastic had suffered a setback during the pandemic, when consumers sought out plastic packaging in the hope it would increase safety.

    Like the shift to eating more plant-based products and less red meat, Murphy said Tesco could not dictate what its customers should do, but he said the group, the wider industry and government could help to educate people about the benefits.

    To watch the Reuters Impact conference please register here https://reutersevents.com/events/impact/

    (Reporting by Kate Holton James Davey; Editing by Alex Richardson)

     

    Key Takeaways

    • •Tesco aims for net zero emissions by 2035.
    • •Balancing sustainability with customer affordability is key.
    • •Innovations include vertical farming and reusable packaging.
    • •Investors demand environmental focus without lower returns.
    • •Pandemic impacted plastic reduction efforts.

    Frequently Asked Questions about REUTERS IMPACT-Tesco treads tricky path to greener future

    1What is the main topic?

    The article discusses Tesco's efforts to achieve a greener future by balancing sustainability with customer and investor demands.

    2How is Tesco addressing sustainability?

    Tesco is implementing renewable energy, cutting plastic, and promoting sustainable diets to reach net zero emissions by 2035.

    3What challenges does Tesco face?

    Tesco faces the challenge of maintaining customer affordability and investor returns while pursuing environmental goals.

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