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    1. Home
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    3. >Nexi: in-store mobile payments rise 122% in 2021
    Banking

    Nexi: In-Store Mobile Payments Rise 122% in 2021

    Published by Jessica Weisman-Pitts

    Posted on March 24, 2022

    3 min read

    Last updated: February 8, 2026

    Add as preferred source on Google
    A young woman is making an in-store mobile payment using her smartphone at a credit card payment machine, highlighting the rise of digital payment solutions in banking. This image reflects the significant growth of mobile transactions, as reported by Nexi.
    Young woman using smartphone for mobile payment at store - Global Banking & Finance Review
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    Tags:paymentsinnovationcustomersdigital paymentsfinancial services

    Quick Summary

    Number of Nexi cards registered on mobile payments apps up by 50%

    Number of Nexi cards registered on mobile payments apps up by 50%

    The most innovative digital collection solutions become more widespread:

    54% of merchant customers of Nexi partner banks have activated PayByLink

    and 32% have equipped themselves with a mobile POS.

    Easy Delivery and Easy Calendar +85%

    Milan, 24th March 2022 – Nexi recorded a 122% increase in in-store mobile transactions using smartphones in Italy in 2021. The PayTech, which last year processed around 70% of all mobile in-store transactions in the country, has indeed been driving the development of a sector that has grown in Italy by 106% reaching a value of €7 billion, as confirmed by the data published today by The Innovative Payments Observatory of Politecnico di Milano.

    86% of this amount, up from 84% in 2020, came from purchases made with card virtualization apps, such as Google Pay, Samsung Pay and Apple Pay, proving that these solutions are the preferred and most widely used ones for in-store mobile payments. Further confirmation of this is the 50% growth of Nexi cards registered on these mobile payment apps.

    2021 also saw a major increase in the use of the more innovative digital collection solutions – 54% of merchant customers of Nexi’s partner banks activated PayByLink, the service that allows them to use email or social media to send their customers a payment link. 32% of merchants equipped themselves with a Mobile POS, a device that enables immediate POS-smartphone pairing, which can be used on iOS and Android devices. There was also an 85% growth in the adoption of Easy Delivery and Easy Calendar, solutions that make it possible to receive orders and payments via social media and to create a digital calendar to make appointments and then pay either remotely or on site.

    These figures testify to the fact that both individuals and businesses increasingly prefer highly innovative payment and collection tools that guarantee more speed, convenience and security, at a moment when digital payments are growing constantly – the number of transactions made with Nexi cards in 2021 in fact grew by 28% on 2020, with a sharper acceleration in the last quarter of the year (+30%).

    Nexi

    Nexi is Europe’s PayTech company operating in high‐growth, attractive European markets and technologically advanced countries. Listed on Euronext Milan, Nexi has the scale, geographic reach and abilities to drive the transition to a cashless Europe. With its portfolio of innovative products, e‐commerce expertise and industry‐specific solutions, Nexi provides flexible support for the digital economy and the entire payment ecosystem globally, across a broad range of different payment channels and methods. Nexi’s technological platform and the best‐in‐class professional skills in the sector enable the company to operate at its best in three market segments: Merchant Services & Solutions, Cards & Digital Payments and Digital Banking & Corporate Solutions. Nexi constantly invests in technology and innovation, focusing on two fundamental principles: meeting, together with its partner banks, customer needs and creating new business opportunities for them. Nexi is committed to supporting people and businesses of all sizes, transforming the way people pay and businesses accept payments. It offers companies the most innovative and reliable solutions to better serve their customers and expand. By simplifying payments and enabling people and businesses to build closer relationships and grow together, Nexi promotes progress to benefit everyone.

    www.nexi.it/en www.nexigroup.com

    Frequently Asked Questions about Nexi: in-store mobile payments rise 122% in 2021

    1What is mobile payment?

    Mobile payment refers to transactions made using a mobile device, allowing users to pay for goods and services through apps or digital wallets.

    2What is a digital wallet?

    A digital wallet is an electronic application that allows users to store payment information and make transactions using their smartphones or computers.

    3What is card virtualization?

    Card virtualization is the process of creating a digital version of a physical payment card, enabling users to make transactions without the physical card.

    4What is a mobile POS?

    A mobile POS (Point of Sale) is a device that allows merchants to accept payments via smartphones or tablets, enhancing transaction flexibility.

    5What is PayByLink?

    PayByLink is a digital payment solution that enables merchants to send payment links to customers via email or social media for easy transactions.

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