FICO (NYSE:FICO), the predictive analytics and decision management software company announced it is opening an office in Stockholm, Sweden. At a launch event on April 14, Wayne Huyard, executive vice president for Sales, Marketing and Services, will speak about the growing trend toward precision decisioning that is driving demand for predictive analytics solutions in the Nordics and across the globe.
FICO has been expanding its business in the Nordics, working with important regional banks including EnterCard, Gjensidige and Nordea. The company helps these firms and others use advanced analytics to fight fraud, manage customers and improve collections.
The team based in Stockholm will be headed by Jack Shepherd, a 12-year veteran of FICO who previously worked in the investment banking sector for Misys Risk Systems and Wang Laboratories. Shepherd’s team includes Kristian Brunn, a Stockholm-based native with more than 20 years of experience within the financial services industry. Before joining FICO, Brunn held senior sales positions at GE Capital, CIGNA, WasaKredit/Länsförsäkringar and other firms.
“We continue to see a strong spirit of innovation in the Nordic countries, as businesses use analytics to compete for customer loyalty,” said Shepherd. “We are committed to bringing our best customer service and ground-breaking Big Data analytics solutions to this important region.”
FICO’s principal solutions for Nordic firms include Big Data analytics, decision management tools, and applications for fraud control, debt management, customer originations, customer management and customer communications. The firm also provides a range of professional services offerings, delivered by consultants with in-country experience.
“Our solutions bring value to many industries, and we are expanding beyond the banking sector to businesses in such areas as ecommerce and retail,” said Steve O’Malley, regional director for FICO’s operations in the Nordics and the UK. “For example, we are now doing analytics work for the online retailer 3C Retail.”
FICO sales in Europe, the Middle East and Africa grew by 19 percent in the company’s fiscal 2014.
The Stockholm office is part of the network of global FICO offices. The firm’s European offices include its regional headquarters in the UK, as well as offices in Germany, Italy, Lithuania, Russia, Spain, and Turkey.