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Caixa Geral de Depósitos wins prestigious awards in the 2021 Global Banking & Finance Awards®

Caixa Geral de Depósitos wins prestigious awards in the 2021 Global Banking & Finance Awards®

Premier bank in Portugal honoured for range of digital banking services, pioneering banking innovation and financial literacy program by industry expert.

London, UK- Global Banking & Finance Review is proud to announce the sweeping victory of Caixa Geral de Depósitos (CGD) in the 2021 Global Banking & Finance Awards®. Caixa Geral de Depósitos was named Best Bank for Digital Banking Services Portugal 2021 and presented with three additional prestigious financial awards: Most Innovative Retail Banking App Portugal 2021- Assistente Digital App Caixadirecta, Most Innovative Mobile Savings App Portugal 2021 – App DABOX, Best CSR Initiative Portugal 2021- Saldo Positivo, further showcasing the innovation, range of products, and community support provided by the bank.

Since 2011, the Global Banking & Finance Awards® have honoured companies that stand out in particular areas of expertise in the banking and finance industry. The awards are well-known throughout the industries and a significant honour showcasing an organisation’s growth and success. The Awards recognize the innovation, enterprise, method, progressive and influential transformations that transpire every year within the global finance community.

Caixa Geral de Depósitos, the leading Portuguese bank, adapts by identifying and implementing new solutions to meet the changing behaviour and needs of customers. CGD is the first bank in Portugal to integrate a voice activated digital assistant into their home banking app. “Caixa”, the digital assistant from App Caixadirecta, is free of charge, activated by voice commands, and  it allows customers to make payments, transfers, and check balances easily and securely.

DABOX, another first for the Portuguese market, is a true financial coach and accessible to clients of ALL banks in Portugal. Users of DABOX can set saving goals, manage budgets, receive personal, smart financial advice.

Focused on creating positive, sustainable change, “Saldo Positivo”, their financial literacy program, aims to remove financial barriers and provide consumers and businesses with the financial knowledge to plan and manage their money.

“Caixa Geral de Depósitos is leading the way in banking innovation in Portugal. Committed to developing the digital solutions that make banking more accessible and efficient, they provide a full suite of comprehensive digital financial solutions and tools to support banking customers. The use of digital services is particularly important as it minimises human contact during the worldwide COVID-19 pandemic.  This strong commitment to removing financial barriers, strategic vision, continued investment in technology, and strong risk management is what made them stand out as the winner this year,” said Wanda Rich, Editor, Global Banking and Finance Review. “We look forward to seeing further growth and industry-leading solutions from Caixa Geral de Depósitos in the years to come.”

About the Global Banking & Finance Awards®

The Global Banking & Finance Awards® honour institutions that stand out in their particular area of expertise in the finance industry. They recognize achievement, challenge, progress and inspirational change in finance globally. Global Banking & Finance Review is a leading online and print magazine, which has evolved from the growing need to have a more balanced view for informative and independent news for the global banking and finance industry. It is reflected in the quality and in-depth insight provided by our experienced contributors in a clear and concise way. We have objective and respected editorial contributions from all major sectors, such as Banking, Technology, FOREX Trading, Asset Management, Corporate Governance, Islamic Finance, Project Finance, Mergers and Acquisitions, Tax and Accounting and Inward Investment; all under one global umbrella.  For Further Information, please visit

Global Banking & Finance Review


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