Search
00
GBAF Logo
trophy
Top StoriesInterviewsBusinessFinanceBankingTechnologyInvestingTradingVideosAwardsMagazinesHeadlinesTrends

Subscribe to our newsletter

Get the latest news and updates from our team.

Global Banking and Finance Review

Global Banking & Finance Review

Company

    GBAF Logo
    • About Us
    • Profile
    • Privacy & Cookie Policy
    • Terms of Use
    • Contact Us
    • Advertising
    • Submit Post
    • Latest News
    • Research Reports
    • Press Release
    • Awards▾
      • About the Awards
      • Awards TimeTable
      • Submit Nominations
      • Testimonials
      • Media Room
      • Award Winners
      • FAQ
    • Magazines▾
      • Global Banking & Finance Review Magazine Issue 79
      • Global Banking & Finance Review Magazine Issue 78
      • Global Banking & Finance Review Magazine Issue 77
      • Global Banking & Finance Review Magazine Issue 76
      • Global Banking & Finance Review Magazine Issue 75
      • Global Banking & Finance Review Magazine Issue 73
      • Global Banking & Finance Review Magazine Issue 71
      • Global Banking & Finance Review Magazine Issue 70
      • Global Banking & Finance Review Magazine Issue 69
      • Global Banking & Finance Review Magazine Issue 66
    Top StoriesInterviewsBusinessFinanceBankingTechnologyInvestingTradingVideosAwardsMagazinesHeadlinesTrends

    Global Banking & Finance Review® is a leading financial portal and online magazine offering News, Analysis, Opinion, Reviews, Interviews & Videos from the world of Banking, Finance, Business, Trading, Technology, Investing, Brokerage, Foreign Exchange, Tax & Legal, Islamic Finance, Asset & Wealth Management.
    Copyright © 2010-2025 GBAF Publications Ltd - All Rights Reserved.

    ;
    Editorial & Advertiser disclosure

    Global Banking and Finance Review is an online platform offering news, analysis, and opinion on the latest trends, developments, and innovations in the banking and finance industry worldwide. The platform covers a diverse range of topics, including banking, insurance, investment, wealth management, fintech, and regulatory issues. The website publishes news, press releases, opinion and advertorials on various financial organizations, products and services which are commissioned from various Companies, Organizations, PR agencies, Bloggers etc. These commissioned articles are commercial in nature. This is not to be considered as financial advice and should be considered only for information purposes. It does not reflect the views or opinion of our website and is not to be considered an endorsement or a recommendation. We cannot guarantee the accuracy or applicability of any information provided with respect to your individual or personal circumstances. Please seek Professional advice from a qualified professional before making any financial decisions. We link to various third-party websites, affiliate sales networks, and to our advertising partners websites. When you view or click on certain links available on our articles, our partners may compensate us for displaying the content to you or make a purchase or fill a form. This will not incur any additional charges to you. To make things simpler for you to identity or distinguish advertised or sponsored articles or links, you may consider all articles or links hosted on our site as a commercial article placement. We will not be responsible for any loss you may suffer as a result of any omission or inaccuracy on the website.

    Home > Banking > 4 Key Technologies Revamping Banking Industry
    Banking

    4 Key Technologies Revamping Banking Industry

    4 Key Technologies Revamping Banking Industry

    Published by Wanda Rich

    Posted on December 9, 2021

    Featured image for article about Banking

    Technological progress has reshaped the way businesses across industries operate, including banking. The pandemic has only fuelled the shift to digital and accelerated the adoption of mobile wallets, contactless payments, and other financial online services. Nowadays, innovations and fintech solutions continue to change every aspect of financial offerings. 

    The increasing number of traditional banking institutions partner with financial software development companies to operate more efficiently and provide their customers with solutions that satisfy their needs. Many banks are still using outdated core systems that make it hard for them to compete with “challenger” banks leveraging advanced technologies like cloud, machine learning, etc. 

    It is crucial for financial institutions to find the optimal way of revitalising legacy platforms and introducing cutting-edge technologies to open new revenue streams, stay flexible and meet rising customers’ expectations. Let’s look at the four most common technologies that help banks revise business models and deliver seamless and innovative services.

    1.Artificial intelligence

    It is estimated that the application of artificial intelligence (AI) can generate around $1 trillion of additional value for banks each year. AI can help financial institutions streamline customer-facing operations, mitigate risks, reach settlements and more. Let’s dive into the top use cases of AI throughout the banking sector.

    • Serving customers – banks are increasingly using AI-powered solutions for customer-facing services. For example, chatbots enabled by AI technology help to reduce the response time and provide 24/7 service, improving communication between bank and customers and overall customer satisfaction.
    • Enhancing security – with the rising number of cyber threats, financial institutions should adopt new ways to secure sensitive information and maintain customers’ trust. AI algorithms can be used to detect any unusual activity within an account to prevent fraud. Biometric authentication powered by AI, such as facial or voice recognition, can add an extra layer of security.
    • Complying with regulations – the financial industry is one of the most highly regulated. Bank institutions should meet current regulatory compliance to avoid monetary violations, predict defaulting and more. AI can track any updates of the guidelines and notify the company once it is detected, eliminating human interactions. 

    2.Blockchain

    Blockchain technology enables storing and sharing data between authorised network participants in real-time. Smart contracts, distributed data storage and other blockchain technologies are already powering such banking innovations as digital wallets and digital assets. Blockchain offers a safer and quicker way of data transferring, which is of utmost importance for banks. The traditional asset transferring process takes up to 3 days. By adopting blockchain technology, banks eliminate the need for a mediator that verifies transactions, lowering the processing time and offering customers almost instant borderless payments.

    Moreover, blockchain has the potential to prevent data leakage, account hacks and other bank-related financial crimes. Its cryptographic nature and shared ledger system make it harder for malicious actors to tamper with data. And quicker transaction time leads to less and even no time for cybercriminals to perform an unauthorised activity.

    3.Cloud computing

    Many financial institutions move to the cloud infrastructure. According to Google, 83% of financial services companies implement the cloud as a primary computing infrastructure. Data is essential for bank operations, from identity verification to account management. Moving data to the cloud allows secure storage of massive amounts of information in one place that can be accessed from anywhere with an Internet connection. 

    Legacy on-premises systems do not offer banks scalability and flexibility as the cloud. The cloud platform seamlessly allows to increase or decrease the capacity on-demand depending on the institution’s needs. Moreover, advanced technologies are not always compatible with legacy systems, while the cloud offers great agility. It can help banks launch their products faster, keep up with the latest trends and customers’ demands, etc.

    4.Advanced analytics

    Banks have always had access to the vast majority of data; however, financial institutions only recently started to use it for drawing actionable insights and tailoring services for customers. Banks that have evolved in data maturity have reaped such benefits as improved ROI and many others, including:

    • Better customer experience – by analysing customers’ behaviours and preferences, banks can convert gathered information into actionable insights and provide clients with personalised services. Analysing customer journeys can help to detect obstacles and identify demands and later use this data to improve the service. Improved customer satisfaction leads to increased customer retention and higher profits. 
    • Credit approval automation – machine learning algorithms using information about a customer’s payment history, loans, credit score, purchases, and others can be applied to grant a client credit. By automating this process, a bank can make data-driven decisions faster and more efficiently.

    Final thoughts

    More and more advanced technologies have become integrated into the daily banks’ operations. Adopting technological innovations is a moment of necessity, not a choice for those institutions that want to survive and thrive in the increasingly competitive landscape.

    Olha Zhydik

     

    About the Author: 

    Olha Zhydik is a Content Marketing Manager at ELEKS, a global custom software development company. Olha has been working in the IT industry for over 10 years, including 6 years in marketing. Thanks to her diverse experience, her writing offers a fresh perspective on how technology can help businesses not only innovatively solve problems but also gain a competitive edge. You can connect with Olha on Linkedin or Facebook.

     

     

     

    This is a Sponsored Feature.

    Technological progress has reshaped the way businesses across industries operate, including banking. The pandemic has only fuelled the shift to digital and accelerated the adoption of mobile wallets, contactless payments, and other financial online services. Nowadays, innovations and fintech solutions continue to change every aspect of financial offerings. 

    The increasing number of traditional banking institutions partner with financial software development companies to operate more efficiently and provide their customers with solutions that satisfy their needs. Many banks are still using outdated core systems that make it hard for them to compete with “challenger” banks leveraging advanced technologies like cloud, machine learning, etc. 

    It is crucial for financial institutions to find the optimal way of revitalising legacy platforms and introducing cutting-edge technologies to open new revenue streams, stay flexible and meet rising customers’ expectations. Let’s look at the four most common technologies that help banks revise business models and deliver seamless and innovative services.

    1.Artificial intelligence

    It is estimated that the application of artificial intelligence (AI) can generate around $1 trillion of additional value for banks each year. AI can help financial institutions streamline customer-facing operations, mitigate risks, reach settlements and more. Let’s dive into the top use cases of AI throughout the banking sector.

    • Serving customers – banks are increasingly using AI-powered solutions for customer-facing services. For example, chatbots enabled by AI technology help to reduce the response time and provide 24/7 service, improving communication between bank and customers and overall customer satisfaction.
    • Enhancing security – with the rising number of cyber threats, financial institutions should adopt new ways to secure sensitive information and maintain customers’ trust. AI algorithms can be used to detect any unusual activity within an account to prevent fraud. Biometric authentication powered by AI, such as facial or voice recognition, can add an extra layer of security.
    • Complying with regulations – the financial industry is one of the most highly regulated. Bank institutions should meet current regulatory compliance to avoid monetary violations, predict defaulting and more. AI can track any updates of the guidelines and notify the company once it is detected, eliminating human interactions. 

    2.Blockchain

    Blockchain technology enables storing and sharing data between authorised network participants in real-time. Smart contracts, distributed data storage and other blockchain technologies are already powering such banking innovations as digital wallets and digital assets. Blockchain offers a safer and quicker way of data transferring, which is of utmost importance for banks. The traditional asset transferring process takes up to 3 days. By adopting blockchain technology, banks eliminate the need for a mediator that verifies transactions, lowering the processing time and offering customers almost instant borderless payments.

    Moreover, blockchain has the potential to prevent data leakage, account hacks and other bank-related financial crimes. Its cryptographic nature and shared ledger system make it harder for malicious actors to tamper with data. And quicker transaction time leads to less and even no time for cybercriminals to perform an unauthorised activity.

    3.Cloud computing

    Many financial institutions move to the cloud infrastructure. According to Google, 83% of financial services companies implement the cloud as a primary computing infrastructure. Data is essential for bank operations, from identity verification to account management. Moving data to the cloud allows secure storage of massive amounts of information in one place that can be accessed from anywhere with an Internet connection. 

    Legacy on-premises systems do not offer banks scalability and flexibility as the cloud. The cloud platform seamlessly allows to increase or decrease the capacity on-demand depending on the institution’s needs. Moreover, advanced technologies are not always compatible with legacy systems, while the cloud offers great agility. It can help banks launch their products faster, keep up with the latest trends and customers’ demands, etc.

    4.Advanced analytics

    Banks have always had access to the vast majority of data; however, financial institutions only recently started to use it for drawing actionable insights and tailoring services for customers. Banks that have evolved in data maturity have reaped such benefits as improved ROI and many others, including:

    • Better customer experience – by analysing customers’ behaviours and preferences, banks can convert gathered information into actionable insights and provide clients with personalised services. Analysing customer journeys can help to detect obstacles and identify demands and later use this data to improve the service. Improved customer satisfaction leads to increased customer retention and higher profits. 
    • Credit approval automation – machine learning algorithms using information about a customer’s payment history, loans, credit score, purchases, and others can be applied to grant a client credit. By automating this process, a bank can make data-driven decisions faster and more efficiently.

    Final thoughts

    More and more advanced technologies have become integrated into the daily banks’ operations. Adopting technological innovations is a moment of necessity, not a choice for those institutions that want to survive and thrive in the increasingly competitive landscape.

    Olha Zhydik

     

    About the Author: 

    Olha Zhydik is a Content Marketing Manager at ELEKS, a global custom software development company. Olha has been working in the IT industry for over 10 years, including 6 years in marketing. Thanks to her diverse experience, her writing offers a fresh perspective on how technology can help businesses not only innovatively solve problems but also gain a competitive edge. You can connect with Olha on Linkedin or Facebook.

     

     

     

    This is a Sponsored Feature.

    Related Posts
    DeFi and banking are converging. Here’s what banks can do.
    DeFi and banking are converging. Here’s what banks can do.
    Are Neo Banks Offering Better Metal Debit Cards Than Traditional Banks?
    Are Neo Banks Offering Better Metal Debit Cards Than Traditional Banks?
    Banking at the Intersection: From Nashville to Cannes, A Strategic Call to Action
    Banking at the Intersection: From Nashville to Cannes, A Strategic Call to Action
    Driving Efficiency and Profit Through Customer-Centric Banking
    Driving Efficiency and Profit Through Customer-Centric Banking
    How Ecosystem Partnerships Are Redefining Deposit Products
    How Ecosystem Partnerships Are Redefining Deposit Products
    CIBC Private Banking wins four 2025 Global Banking & Finance Awards
    CIBC Private Banking wins four 2025 Global Banking & Finance Awards
    How Banks Can Put AI to Work Now and Prove ROI in 90 Days
    How Banks Can Put AI to Work Now and Prove ROI in 90 Days
    Top 5 AI quality assurance framework providers for Banks and Financial Services firms.
    Top 5 AI quality assurance framework providers for Banks and Financial Services firms.
    The Unbanked Paradox: How Banking Access Creates Economic Resilience
    The Unbanked Paradox: How Banking Access Creates Economic Resilience
    Hyper-Personalised Banking - Shaping the Future of Finance
    Hyper-Personalised Banking - Shaping the Future of Finance
    The End of Voice Trust: How AI Deepfakes Are Forcing Banks to Rethink Authentication
    The End of Voice Trust: How AI Deepfakes Are Forcing Banks to Rethink Authentication
    Predicting and Preventing Customer Churn in Retail Banking
    Predicting and Preventing Customer Churn in Retail Banking

    Why waste money on news and opinions when you can access them for free?

    Take advantage of our newsletter subscription and stay informed on the go!

    Subscribe

    Previous Banking PostEvergrande, Kaisa cut by Fitch to default after missed payment deadlines
    Next Banking PostDigital Banking Trends to Watch In 2022

    More from Banking

    Explore more articles in the Banking category

    Growth and Impact: Banreservas Leads Dominican Republic Economic Expansion

    Growth and Impact: Banreservas Leads Dominican Republic Economic Expansion

    Turning Insight into Impact: Making AI and Analytics Work in Retail Banking

    Turning Insight into Impact: Making AI and Analytics Work in Retail Banking

    KeyBank Embraces Next-Generation AI Platform to Transform Fraud and Financial Crime Prevention

    KeyBank Embraces Next-Generation AI Platform to Transform Fraud and Financial Crime Prevention

    Understanding Association Banking: Financial Solutions for Community Success

    Understanding Association Banking: Financial Solutions for Community Success

    Applying Symbiosis for advantage in APAC banking

    Applying Symbiosis for advantage in APAC banking

    AmBank Islamic Berhad Earns Triple Recognition for Excellence in Islamic Banking

    AmBank Islamic Berhad Earns Triple Recognition for Excellence in Islamic Banking

    FinTok Strategy: How Banks Are Reaching Gen Z Through Social Media

    FinTok Strategy: How Banks Are Reaching Gen Z Through Social Media

    Rethinking Retail Banking Sustainability: Why the ATM is an Asset in the Sustainable Transition

    Rethinking Retail Banking Sustainability: Why the ATM is an Asset in the Sustainable Transition

    How private banks can survive the neo-broker revolution

    How private banks can survive the neo-broker revolution

    Next-Gen Bank Branches: The Evolution from Transaction Hubs to Experience Centers

    Next-Gen Bank Branches: The Evolution from Transaction Hubs to Experience Centers

    The Banking Talent Crunch: How Financial Institutions Are Competing for Digital-Native Skills

    The Banking Talent Crunch: How Financial Institutions Are Competing for Digital-Native Skills

    Beyond Interest: How Banks Are Reimagining Revenue in the Digital Age

    Beyond Interest: How Banks Are Reimagining Revenue in the Digital Age

    View All Banking Posts