WHAT MAKES A FINANCIAL SERVICES AD SUCCESSFUL? ROCKET FUEL REVEALS RESULTS OF RESEARCH INTO WHAT LEADS A CONSUMER TO CLICK AND CONVERT - Finance news and analysis from Global Banking & Finance Review
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WHAT MAKES A FINANCIAL SERVICES AD SUCCESSFUL? ROCKET FUEL REVEALS RESULTS OF RESEARCH INTO WHAT LEADS A CONSUMER TO CLICK AND CONVERT

Published by Gbaf News

Posted on April 10, 2014

4 min read

· Last updated: March 11, 2019

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Financial worries keeping people up at night? Conversion rates peak at between midnight and 6am

Rocket Fuel Study on Financial Ad Success

Rocket Fuel, a leading provider of artificial intelligence (AI) advertising solutions for digital marketers, released the results of its newest research report which looks at what makes a financial services digital advertising campaign successful. The study analysed 2,300 distinct ads from over 200 credit card and financial services campaigns run with Rocket Fuel during October and November last year.

By looking at the sample of creative from credit card and financial services campaigns a number of trends were revealed:

Key Trends Revealed in Campaign Data

Consumers convert on weekends, late at night

What Makes A Financial Services Ad Successful? Rocket Fuel Reveals Results Of Research Into What Leads A Consumer To Click And Convert

What Makes A Financial Services Ad Successful? Rocket Fuel Reveals Results Of Research Into What Leads A Consumer To Click And Convert

Best Timing for Financial Ad Conversions

Consumers are significantly more likely to convert on financial services campaigns on Saturdays (+16%) and Sundays (+30%), and are most likely to convert late at night, with conversion rates peaking between midnight and 6 a.m.

Offers are more compelling than pricing

Offers Versus Pricing in Driving Clicks

Consumers are 10x more likely to convert on financial services ads featuring a special offer than those that don’t. Similarly, they are significantly less likely to convert on ads featuring regular pricing.

Green backgrounds, animation draw interest

Visual Elements That Boost Engagement

Animated ads tend to draw lower click-through rates but significantly higher conversion rates, while ads with a green, white or yellow background tend to generate higher conversion rates than ads of other colours.

Human faces drive more conversions

Consumers are slightly more likely (+8%) to click on credit card ads with a human face and are 2x more likely to convert on ads with human faces in the creative.

Credit card images need not apply

Ads featuring an image of the credit card itself performed considerably worse than ads without an image of the card, regardless of whether or not those ads featured a human face. Consumers were nearly twice as likely to convert on campaigns for a credit card after exposure to ads that did not feature an image of the card compare to ads with an image of the card.

Effective Call-to-Action Strategies

“Learn more” is a more effective call-to-action

Among calls to action for credit-card and financial-services ads, “Learn More” drives the highest conversion rates by a considerable margin, as does content mentioning a special or limited-time offer, regardless of the benefit.

Points are more rewarding

Consumers are 1.5x more likely to click or convert on ads showcasing reward points (eg, frequent flyer points) over any other type of incentive.

“A consumer’s attention span fluctuates between numerous digital channels like never before, resulting in a major challenge for financial-service providers – how to attract the right audiences in a competitive marketplace with the appropriate products, services and advertising creative,” said Dominic Trigg, Rocket Fuel’s VP and Managing Director Europe. “According to eMarketer, financial services companies spent over $5 billion in digital ad spending globally in 2013. We developed this body of research to shed light on key consumer preferences, behaviour and habits, and provide innovative financial marketers with the insights needed to develop more impactful, tailored ad initiatives.”

Joel Christie, Client Strategy Director at Rocket Fuel, also commented, “this is the kind of insight that we are really excited to offer to our clients across verticals, and the reason why we have brought on board vertical specialists to leverage these insights and provide the relevant information across the sectors.”

To download the complete financial services research study — including recommendations for how advertisers can best reach consumers with financial services advertising, please visit the following URL: http://ow.ly/uEf4P.

Key Takeaways

  • Consumers convert most during late-night hours (midnight–6 a.m.) and weekends (Saturday +16 %, Sunday +30 %)
  • Ads with special or limited-time offers drive conversions 10× more than regular pricing
  • Animated creatives and green/white/yellow backgrounds enhance conversion effectiveness
  • Human faces significantly boost click-through (≈ +8 %) and double conversion rates; credit‐card images reduce conversions
  • “Learn More” CTAs and reward points incentives increase conversions

References

Frequently Asked Questions

When are financial services ads most effective?
Conversions peak between midnight and 6 a.m., especially on Saturdays (+16 %) and Sundays (+30 %).
What creative elements boost ad performance?
Special or limited‑time offers (10× lift), animated ads, and green/white/yellow backgrounds drive higher conversion rates.
How do human faces impact ad results?
Ads with human faces receive about 8 % more clicks and produce double the conversion rates compared to those without.
Are credit‑card images effective in ads?
No—ads featuring the card image perform worse; campaigns without card images yield nearly twice the conversion rates.
Which CTA performs best in financial services ads?
“Learn More” CTAs outperform other prompts by a significant margin.

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