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    Home > Top Stories > UK fines WH Smith, M&S and others for not paying minimum wage
    Top Stories

    UK fines WH Smith, M&S and others for not paying minimum wage

    Published by Uma Rajagopal

    Posted on June 21, 2023

    3 min read

    Last updated: February 1, 2026

    Image of the WH Smith logo in Manchester, highlighting the company's involvement in the UK's minimum wage violations. The article discusses the fines imposed on WH Smith and other retailers for underpaying staff from 2017 to 2019.
    WH Smith logo displayed prominently in Manchester, related to UK minimum wage fines - Global Banking & Finance Review
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    Tags:retailerscomplianceUK economyemployment opportunities

    Quick Summary

    LONDON (Reuters) – Britain has fined more than 200 companies, including top retailers WH Smith, Marks & Spencer and Argos, for failing to pay their lowest paid staff the minimum wage between 2017 and 2019.

    UK fines WH Smith, M&S and others for not paying minimum wage

    LONDON (Reuters) – Britain has fined more than 200 companies, including top retailers WH Smith, Marks & Spencer and Argos, for failing to pay their lowest paid staff the minimum wage between 2017 and 2019.

    The government said on Wednesday 202 businesses – ranging from major high-street names to small businesses and sole traders – had broken the law by leaving around 63,000 workers out of pocket.

    The companies paid a combined 7 million pounds ($9 million)in arrears and fines for the breaches, the statement released by the government’s department for business and trade said.

    “Paying the legal minimum wage is non-negotiable and all businesses, whatever their size, should know better than to short-change hard-working staff,” Kevin Hollinrake, a minister in the department, said.

    “Most businesses do the right thing and look after their employees, but we’re sending a clear message to the minority who ignore the law: pay your staff properly or you’ll face the consequences,” Hollinrake added.

    WH Smith, a mainstay at Britain’s airports and train stations, headed the list, having failed to pay 1 million pounds to 17,607 workers. M&S failed to pay 578,391 pounds to 5,363 workers, while Sainsbury’s-owned Argos did not pay 480,094 pounds to 10,399 employees, the statement said.

    A spokesperson for M&S said the company was only named because of an unintentional technical issue from over four years ago, adding it was remedied as soon as it became aware of the issue.

    “Our minimum hourly pay has never been below the national minimum wage, it is currently above it and no colleagues were ever underpaid because of this,” the spokesperson added. The minimum wage in Britain went up by 9.7% to 10.42 pounds per hour in April.

    The government noted in its statement that not all minimum wage underpayments were intentional, but added there was no excuse for underpaying workers.

    A Sainsbury’s spokesperson said that a payroll error was identified in 2018, which affected some Argos store workers and drivers and dated back to 2012 – before its acquisition of Argos.

    The spokesperson added that it was rectified, and that the Argos worker hourly rate was now aligned with Sainsbury’s.

    In its response, WH Smith said it had misinterpreted how the statutory wage regulations were applied to its uniform policy for staff working in its stores. “This was a genuine error and it was rectified immediately with all colleagues reimbursed in 2019,” the company said.

    ($1 = 0.7834 pounds)

    (Reporting by Muvija M; Editing by Mark Potter)

    Frequently Asked Questions about UK fines WH Smith, M&S and others for not paying minimum wage

    1What is minimum wage?

    Minimum wage is the lowest legal hourly pay that workers can receive from their employers. It is set by law to ensure fair compensation for labor.

    2What are arrears in finance?

    Arrears refer to payments that are overdue or unpaid. In the context of wages, it indicates the amount owed to employees for work done but not compensated.

    3What are the consequences of failing to pay minimum wage?

    Failing to pay minimum wage can result in legal penalties, fines, and damage to a company's reputation, as well as financial compensation owed to affected employees.

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