Published by Gbaf News
Posted on July 27, 2018
6 min readLast updated: January 21, 2026
Recognized among the top 20 global IT managed service and cloud service providers by leading industry publications, Synoptek announces its acquisition of Indusa, a global technology company, focused on end-to-end enterprise software solutions and services.
The acquisition positions Synoptek as one of the leading digital transformation consulting, implementation, and IT management providers, enabling improved business results with Microsoft’s key technologies.
As an IT consulting and management leader for more than 20 years, Synoptek has become one of the largest managed service providers globally.
Tim Britt, CEO at Synoptek, explains, “This acquisition means we have all of the delivery capabilities to plan, build, and manage complete integrated solutions in the cloud coupled with an emphasis on compliance and security. With our breadth and depth of expertise, we can deliver a complete digital transformation, helping organizations leverage an integrated technology platform that will simplify their IT, accelerate change more cost effectively and enable them to achieve business results faster.”
Along with their current managed support services, Synoptek will be able to further offer predictive analytics, artificial intelligence (AI), business intelligence (BI) strategies and solutions, workplace modernization and process innovation. Additional capabilities include:
• Business consulting and business systems implementation
• Predictive analytics and enhanced internet-of-things delivery capabilities
• Business systems planning and implementation expertise in the areas of CRM, analytics, eCommerce platforms, ERP and productivity and collaboration solutions
• Cloud migration and support capabilities
• Skilled personnel across: Microsoft Dynamics (365, AX, CRM), Power BI for Office 365, Azure Data Factory, Azure SQL Data Warehouse, and Azure Analysis Service, Tableau, and Magento
• Expansive expertise across broad platforms within Microsoft and Amazon Web Services
The timing of the acquisition couldn’t be more perfect. Increasingly, businesses are looking to simplify their managed services. Britt says, “Today when customers acquire advanced support services, they want one partner of accountability to advise, deploy and manage all of their technology, not five or six. They want a comprehensive solution — Synoptek can help them design it, build it and provide the infrastructure, delivering meaningful and relevant value.”
For almost 30 years, Indusa has been providing reliable, responsive and quality enterprise software services around the globe. Kamlesh Shah, Indusa founder and Group CEO, explains, “The entire Indusa team has contributed to our success and growth and we found a strategic and compelling fit with Synoptek — one that will provide a strengthened, comprehensive technology offering to all our customers.”
Britt concludes, “We’re moving up the stack as the focus changes and our customers move to the cloud and consume services in a prescription-based model. The physical infrastructure becomes less important — what is valuable is how organizations apply modern business application systems and how they leverage these to make relevant impact to their focused business initiatives. Our customers depend on trusted, pervasive IT leadership and flawless IT management of their systems. As an agile organization with increased capabilities, we’re helping them evolve the use of technology 24/7.”
The expanded business will now serve more than 1,000 companies globally.
More information about Synoptek can be found at the company website: http://www.synoptek.com
Recognized among the top 20 global IT managed service and cloud service providers by leading industry publications, Synoptek announces its acquisition of Indusa, a global technology company, focused on end-to-end enterprise software solutions and services.
The acquisition positions Synoptek as one of the leading digital transformation consulting, implementation, and IT management providers, enabling improved business results with Microsoft’s key technologies.
As an IT consulting and management leader for more than 20 years, Synoptek has become one of the largest managed service providers globally.
Tim Britt, CEO at Synoptek, explains, “This acquisition means we have all of the delivery capabilities to plan, build, and manage complete integrated solutions in the cloud coupled with an emphasis on compliance and security. With our breadth and depth of expertise, we can deliver a complete digital transformation, helping organizations leverage an integrated technology platform that will simplify their IT, accelerate change more cost effectively and enable them to achieve business results faster.”
Along with their current managed support services, Synoptek will be able to further offer predictive analytics, artificial intelligence (AI), business intelligence (BI) strategies and solutions, workplace modernization and process innovation. Additional capabilities include:
• Business consulting and business systems implementation
• Predictive analytics and enhanced internet-of-things delivery capabilities
• Business systems planning and implementation expertise in the areas of CRM, analytics, eCommerce platforms, ERP and productivity and collaboration solutions
• Cloud migration and support capabilities
• Skilled personnel across: Microsoft Dynamics (365, AX, CRM), Power BI for Office 365, Azure Data Factory, Azure SQL Data Warehouse, and Azure Analysis Service, Tableau, and Magento
• Expansive expertise across broad platforms within Microsoft and Amazon Web Services
The timing of the acquisition couldn’t be more perfect. Increasingly, businesses are looking to simplify their managed services. Britt says, “Today when customers acquire advanced support services, they want one partner of accountability to advise, deploy and manage all of their technology, not five or six. They want a comprehensive solution — Synoptek can help them design it, build it and provide the infrastructure, delivering meaningful and relevant value.”
For almost 30 years, Indusa has been providing reliable, responsive and quality enterprise software services around the globe. Kamlesh Shah, Indusa founder and Group CEO, explains, “The entire Indusa team has contributed to our success and growth and we found a strategic and compelling fit with Synoptek — one that will provide a strengthened, comprehensive technology offering to all our customers.”
Britt concludes, “We’re moving up the stack as the focus changes and our customers move to the cloud and consume services in a prescription-based model. The physical infrastructure becomes less important — what is valuable is how organizations apply modern business application systems and how they leverage these to make relevant impact to their focused business initiatives. Our customers depend on trusted, pervasive IT leadership and flawless IT management of their systems. As an agile organization with increased capabilities, we’re helping them evolve the use of technology 24/7.”
The expanded business will now serve more than 1,000 companies globally.
More information about Synoptek can be found at the company website: http://www.synoptek.com
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