Connect with us

Global Banking and Finance Review is an online platform offering news, analysis, and opinion on the latest trends, developments, and innovations in the banking and finance industry worldwide. The platform covers a diverse range of topics, including banking, insurance, investment, wealth management, fintech, and regulatory issues. The website publishes news, press releases, opinion and advertorials on various financial organizations, products and services which are commissioned from various Companies, Organizations, PR agencies, Bloggers etc. These commissioned articles are commercial in nature. This is not to be considered as financial advice and should be considered only for information purposes. It does not reflect the views or opinion of our website and is not to be considered an endorsement or a recommendation. We cannot guarantee the accuracy or applicability of any information provided with respect to your individual or personal circumstances. Please seek Professional advice from a qualified professional before making any financial decisions. We link to various third-party websites, affiliate sales networks, and to our advertising partners websites. When you view or click on certain links available on our articles, our partners may compensate us for displaying the content to you or make a purchase or fill a form. This will not incur any additional charges to you. To make things simpler for you to identity or distinguish advertised or sponsored articles or links, you may consider all articles or links hosted on our site as a commercial article placement. We will not be responsible for any loss you may suffer as a result of any omission or inaccuracy on the website. .

Top Stories

PARSEQ EXPANDS CONTACT CENTRE OPERATIONS WITH THE ADDITION OF PURE

PARSEQ EXPANDS CONTACT CENTRE OPERATIONS WITH THE ADDITION OF PURE

Leading business process outsourcer Parseq has acquired Brighton-based charity contact centre Pure as part of its strategy to reach £100m turnover in the next three years.

Pure boasts an impressive charity-based client list including Save the Children, Unicef and Sue Ryder, and is a strategic addition to Parseq’s existing charity operation, which increases the company’s sector penetration and global reach.

Parseq’s fundraising operations now combine knowledge and experience across two continents, expanding capacity, capabilities and time-zone coverage, through strategic partnerships in North America.

Parseq CEO Derwyn Jones said: “Pure is a strategic and cultural fit for our existing charity fundraising operation.

“Existing clients of Pure will experience the benefits of being part of a fast growing innovative business that is bringing exciting new services to the sector..

“And it increases our experience and capabilities in the not for profit space as we move closer to our goal of building an outsourcing company that focuses only on business processes with a turnover of £100m.”

Parseq provides end-to-end business process outsourcing for many large corporates. The acquisition, for an undisclosed sum, takes its workforce from 2,700 to 2,850 operating from five key sites around the UK; Rotherham, London, Sunderland, Glasgow and Brighton.

The combined turnover of the group will now exceed £65m and its client footprint covers the top 10 international banks, a third of the UK’s utility sector, the charity sector and a significant presence in the UK insurance sector.

The move comes just two months after its acquisition of Sunderland-based 2Touch, a major contact centre and fulfilment business, which added a complementary 1,000 seat call centre and back office fulfilment operation to Parseq’s existing back office, call centre and fundraising operations.

Global Banking & Finance Review

 

Why waste money on news and opinions when you can access them for free?

Take advantage of our newsletter subscription and stay informed on the go!


By submitting this form, you are consenting to receive marketing emails from: Global Banking & Finance Review │ Banking │ Finance │ Technology. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact

Recent Post