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    Home > Top Stories > NatWest limits customers’ crypto transfers, citing scam concerns
    Top Stories

    NatWest limits customers’ crypto transfers, citing scam concerns

    Published by Uma Rajagopal

    Posted on March 15, 2023

    2 min read

    Last updated: February 2, 2026

    This image features the NatWest Group logo, reflecting the bank's recent decision to limit customer crypto transfers. This move aims to protect consumers from scams in the cryptocurrency space, as reported in the article.
    NatWest Group logo illustrating the bank's new crypto transfer limits - Global Banking & Finance Review
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    Tags:CryptocurrenciesFraudcustomersFinancial crimeblockchain

    By Elizabeth Howcroft

    LONDON (Reuters) – Britain’s NatWest has imposed new limits on the daily and monthly amount customers can send to cryptocurrency exchanges, seeking to protect consumers from “crypto-criminals”, the bank said on Tuesday.

    From Tuesday customer transfers to cryptocurrency exchanges will be limited to 5,000 pounds ($6,088) per 30-day period, with no more than 1,000 pounds per day, NatWest said.

    Regulators around the world have warned of the risks of scams and fraud in the largely unregulated world of crypto trading.

    Consumers across the UK lost 329 million pounds in crypto crime last year, NatWest said, with the cost-of-living crisis contributing to the problem as criminals lure investors with the promise of high returns.

    “We have seen an increase in the number of scams using cryptocurrency exchanges and we are acting to protect our customers,” said Stuart Skinner, head of fraud protection at NatWest, which is one of Britain’s domestic biggest lenders.

    In June 2021 NatWest introduced some daily caps on customers’ crypto transfers to crypto exchanges, including top platform Binance, with the limits varying in size depending on the platform in question. It cited concerns over investment scams and fraud.

    Santander said in November last year that it would block customers from sending real-time payments to cryptocurrency exchanges some time this year.

    ($1 = 0.8213 pounds)

    (Reporting by Elizabeth Howcroft; Editing by David Goodman)

    Frequently Asked Questions about NatWest limits customers’ crypto transfers, citing scam concerns

    1What is a scam?

    A scam is a fraudulent scheme designed to con people out of their money or personal information. Scams can take many forms, including phishing, investment fraud, and identity theft.

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