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    Home > Top Stories > McDonald’s posts rare profit miss as customers turn picky
    Top Stories

    McDonald’s posts rare profit miss as customers turn picky

    Published by Jessica Weisman-Pitts

    Posted on April 30, 2024

    3 min read

    Last updated: January 30, 2026

    The image features the McDonald's logo alongside a graph showing declining sales figures. This reflects the company's recent profit miss as discussed in the article, highlighting changing consumer spending habits in the fast-food industry.
    McDonald's logo with declining sales graph illustrating profit miss - Global Banking & Finance Review
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    Tags:customersfinancial crisiscorporate profitsinternational financial institutioneconomic growth

    McDonald’s posts rare profit miss as customers turn picky

    By Savyata Mishra

    (Reuters) -McDonald’s missed quarterly profit estimates for the first time in two years as budget-conscious consumers looked past its offers and the Middle East conflict weighed on the burger chain’s international sales.

    Global comparable sales growth slid for the fourth straight quarter to 1.9%, with the company saying consumers turned “more discriminating with every dollar they spend”. Analysts had estimated a 2.35% rise, according to LSEG data.

    “We have seen that our relative superiority on affordability has declined in some markets,” CEO Chris Kempczinski said on a post-earnings call.

    The company has raised prices by mid- to high-single-digit percentages over the past year in response to a rise in costs of eggs and other raw items even as lower-income budgets remain stretched.

    Comparable sales from the company’s international licensees, which made up 10% of its overall revenue in 2023, declined 0.2%, offsetting positive trends from Japan, Latin America and Europe. Analysts had expected a 0.98% rise for the unit.

    In March, McDonald’s CFO Ian Borden had warned of a sequential fall in international sales in the first quarter, pressured by the Middle East conflict and a sluggish Chinese economy, its second-largest market after the United States.

    Western brands like McDonald’s and Starbucks have faced protests and boycott campaigns against them over their perceived pro-Israeli stance. Last quarter, Starbucks cut its annual sales forecast, partly hit by lower sales and traffic at stores in the Middle East.

    McDonald’s faced backlash from its franchises in some Muslim countries in October following a move by the company’s Israeli restaurants to give free meals to the Israeli military. Earlier this month, the company bought its 30-year-old Israel franchise from Alonyal Ltd.

    In December, McDonald’s Malaysia sued a movement promoting boycotts against Israel for “false and defamatory statements” that it says hurt its business.

    “The impact of the war in the Middle-East will pressure all U.S. brands internationally and this remains an unknown which will create risk for firms generating operating income from this region,” said Northcoast Research analyst Jim Sanderson.

    The company’s shares fell 1% in early trading on Tuesday, adding to their 8% decline so far this year.

    FAST FOOD EARNINGS

    McDonald’s results were also in contrast to those from other fast food chains reporting first-quarter numbers.

    Burger King-owner Restaurant Brands International beat expectations for quarterly results on Tuesday, while Domino’s Pizza benefited from offers on pizzas.

    McDonald’s first-quarter same-store sales grew 2.5% in the United States, sharply lower than a 12.6% growth last year and slightly below estimates of a 2.55% growth, signaling that cash-strapped Americans remained picky about offers at fast food chains amid still-high inflation.

    Adjusted per-share profit came in at $2.70, below an estimated $2.72, according to LSEG data. Selling, general and administrative expenses rose 10%, due to its investments in digital as well as its restructuring efforts.

    (Reporting by Savyata Mishra in Bengaluru; Editing by Saumyadeb Chakrabarty)

    Frequently Asked Questions about McDonald’s posts rare profit miss as customers turn picky

    1What is comparable sales growth?

    Comparable sales growth refers to the increase in sales from stores that have been open for a year or more, allowing businesses to measure performance without the influence of new store openings.

    2What is inflation?

    Inflation is the rate at which the general level of prices for goods and services rises, eroding purchasing power and affecting consumer spending.

    3What are international licensees?

    International licensees are businesses or entities that operate under a brand's name in foreign markets, typically under a licensing agreement.

    4What is corporate profit?

    Corporate profit is the financial gain that a company makes after all expenses, taxes, and costs have been deducted from total revenue.

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