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Lumen Research expand US operations with key sales and customer success hires
Global Banking & Finance Review®
Company
Lumen Research, the global attention technology company, is ramping up US operations to meet increased demand for attention measurement and optimization solutions. In Los Angeles, Bill Forelli joins Lumen as VP of Sales, North America, bringing extensive experience in ad-tech measurement and brand sales through executive positions at Frameplay, Newegg, and others. Heading up US customer success is Barbara Butts, who joins Lumen with 10+ years of ad operations experience across companies such as FramePlay, Ford, and Universal McCann. Forelli and Butts join Scott Linzer, General Manager, North Americas, and Blaise Lucey, Marketing Director, in the rapidly growing US-based Lumen team.
“With marketing, sales, and customer success teams now established in the US, we are looking forward to helping clients win the attention economy like never before,” says Scott Linzer, General Manager, North Americas.
“I am so excited to join Lumen at a time when the ad-tech ecosystem is changing so rapidly,” adds Bill Forelli. “As the leading global attention technology company, we are perfectly positioned to bring new levels of success to US clients in the attention economy.”
“Success in any campaign alway starts with the consumer,” says Barbara Butts. “Attention is the human-first metric and I can’t wait to help Lumen’s US clients scale their operations with attention-first advertising strategies.”
After a successful panel at IAB ALM in January, the US team will now join Brand Innovators at South by Southwest in Austin, Texas, to educate businesses about the power of attention technology.
Lumen is the only end-to-end attention technology company that combines the power of eye-tracking and machine learning to plan, activate, measure, and optimize advertising campaigns. The company’s attention measurement platform (LAMP) records visual attention from consenting panel participants, creating a training data set for machine learning models to score an array of video and display media formats.
These appointments come as Lumen helps a growing roster of clients to measure attention and link it to outcomes such as engagement, brand lift, sales, and creative performance.
For more information:
Maryum Sheikh, Press Lead, The Digital Voice™
About Lumen:
Lumen is the leading attention technology company in the world, with large-scale attention panels in the US and the UK, and temporary panels across many other global markets. Lumen’s eye-tracking technology converts the webcam on a user’s phone or desktop computer into a high-quality eye-tracking camera, capturing not only what users could see, but also what they do in fact look at. Lumen’s eye-tracking panels are recruited to be nationally representative and fully GDPR compliant.
Attention technology refers to tools and methods used to measure and optimize consumer attention on advertisements, helping brands improve engagement and effectiveness.
Customer success is a business strategy that focuses on ensuring customers achieve their desired outcomes while using a product or service, thereby enhancing customer satisfaction and loyalty.
Ad-tech, or advertising technology, encompasses the tools and software used to deliver, manage, and analyze digital advertising campaigns.
Eye-tracking technology measures where and how long a person looks at visual stimuli, providing insights into attention and engagement with advertisements.
A customer success team is responsible for ensuring that customers are satisfied with a company's products or services and helps them achieve their goals.
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