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LSEG’s Workspace platform suffers widespread outage, trading hit
Global Banking & Finance Review®
Company
By Rae Wee, Alun John and Sinead Cruise
LONDON/SINGAPORE (Reuters) – LSEG Group’s Workspace news and data platform suffered an outage on Friday that affected user access worldwide, causing disruption across financial markets.
In a service announcement to clients, the company said it was experiencing a third-party global technical issue that was impacting some services, although securities trading on the London Stock Exchange was not affected.
This came as a major IT outage impacted companies across the globe.
The LSEG outage also meant that company updates were not being published to markets through its Regulatory News Service, while signs of disruption in one of the world’s busiest financial centres emerged as London trade got underway.
Reuters contacted several of the world’s biggest banks to check the status of their trading activities, including JPMorgan, HSBC, Goldman Sachs and Barclays but none of the lenders had an immediate comment.
One London-based trader said several multilateral trading facilities were being affected by the outage, leaving some clients unable to trade.
We are having the mother of all global market outages,” the trader added.
During Asian trading hours, LSEG said its news services were experiencing a global technical issue that prevented news from being published on its platform.
Separately, LSEG said it was experiencing technical problems publishing its spot and forward prices for currencies at 0600 GMT.
This is currently under investigation and we will provide further information as soon as we can,” LSEG said in a message to clients seen by Reuters.
LSEG was not immediately available for comment when contacted by Reuters in London. Its shares opened 0.6% lower in early London trade.
Elsewhere, a cyber outage related to an issue at global cybersecurity firm Crowdstrike and Microsoft hit media, retailers, banks airlines and telecoms companies across Australia and New Zealand on Friday.
(Reporting by Alun John, Karin Strohecker and Sinead Cruise in London and Rae Wee in Singapore; Writing by Amanda Cooper; Editing by Dhara Ranasinghe and Mark Potter)
The London Stock Exchange (LSE) is one of the largest stock exchanges in the world, where shares of publicly traded companies are bought and sold.
A trading platform is software that allows investors to buy and sell financial securities, such as stocks and bonds, through financial intermediaries.
Cybersecurity issues refer to threats and vulnerabilities that can compromise the security of computer systems and networks, often leading to data breaches or financial loss.
A financial market is a marketplace where assets such as stocks, bonds, currencies, and derivatives are traded, facilitating the exchange of capital and liquidity.
Technical issues in trading refer to problems related to software, hardware, or network failures that can disrupt trading activities and affect market operations.
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