Instagram fixes bug that triggered hours-long outage


(Reuters) -Instagram said on Monday it had fixed a software bug that prevented thousands of users from accessing the photo-sharing platform for about eight hours and led to complaints of accounts being suspended.
(Reuters) -Instagram said on Monday it had fixed a software bug that prevented thousands of users from accessing the photo-sharing platform for about eight hours and led to complaints of accounts being suspended.
“We’ve resolved this bug now – it was causing people in different parts of the world to have issues accessing their accounts and caused a temporary change for some in number of followers,” Meta Platforms Inc-owned Instagram said in a tweet on Monday.
A spokesperson for Instagram did not comment on suspension of accounts. Several Instagram users had tweeted that they were asked for email IDs and phone numbers to access their suspended account.
From over 7,500 reports at 10:09 ET on outage-tracking website Downdetector, the number of user reports declined to nearly 500 around 6 PM ET.
Downdetector collates status reports from a number of sources including user-submitted errors on its platform. The outage may be affecting a much larger number of users.Shares of Meta closed down 6.1% amid a wider selloff in stock markets.
(Reporting by Tiyashi Datta and Chavi Mehta in Bengaluru; Editing by Krishna Chandra Eluri, Arun Koyyur and Anil D’Silva)
A software bug is an error, flaw, or unintended behavior in a computer program or system that can cause it to produce incorrect or unexpected results.
An outage refers to a period when a service or system is unavailable or not functioning properly, often leading to disruptions for users.
In technology, a platform is a base of technologies or services upon which applications can be developed or run, enabling various functionalities for users.
User access refers to the permissions and rights granted to users to interact with a system or application, determining what they can view or modify.
A tweet is a message posted on the social media platform Twitter, limited to 280 characters, used for sharing thoughts, updates, or information.
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