Published by Gbaf News
Posted on July 19, 2018
3 min readLast updated: January 21, 2026
Service Fusion, a leading field service management software provider helping small and mid-sized field service companies streamline their businesses and increase customer satisfaction, announced today a $10M Series
A investment from leading B2B software investor Five Elms Capital. The financing will be used to fuel growth and accelerate the release of new functionality for its customer base of over 2,000 service contractors.
“We are thrilled to bring in a partner with so much experience in the B2B software space,” said Max Paltsev, CEO of Service Fusion. “Nearly 70% of service contractors don’t use a specialized software to manage their business. This results in higher operating costs and missed opportunities to delight customers, and we are changing that with our software.”
“We are beyond excited to partner with Max and the team at Service Fusion,” said Ryan Mandl, Partner at Five Elms Capital. “We believe the field service industry is in the early innings of a multi-decade shift to utilizing modern software solutions to more effectively manage operations and provide a better customer experience. Service Fusion has developed an industry-leading product and reputation for serving the needs of its customer base really well, both of which we plan to build on as we work together to fuel the company’s next phase of growth.”
Service Fusion’s rapid growth will create a significant number of new jobs in the North Texas area as the company expands its engineering, customer support, and sales operations at its headquarters just outside of Dallas. “As one of the fastest growing technology companies in Texas, we are extremely excited to be able to create more career opportunities in this region,” said Paltsev. “This investment will allow us to better serve our customers’ needs by adding top-notch talent to every team at Service Fusion.”
Service Fusion, a leading field service management software provider helping small and mid-sized field service companies streamline their businesses and increase customer satisfaction, announced today a $10M Series
A investment from leading B2B software investor Five Elms Capital. The financing will be used to fuel growth and accelerate the release of new functionality for its customer base of over 2,000 service contractors.
“We are thrilled to bring in a partner with so much experience in the B2B software space,” said Max Paltsev, CEO of Service Fusion. “Nearly 70% of service contractors don’t use a specialized software to manage their business. This results in higher operating costs and missed opportunities to delight customers, and we are changing that with our software.”
“We are beyond excited to partner with Max and the team at Service Fusion,” said Ryan Mandl, Partner at Five Elms Capital. “We believe the field service industry is in the early innings of a multi-decade shift to utilizing modern software solutions to more effectively manage operations and provide a better customer experience. Service Fusion has developed an industry-leading product and reputation for serving the needs of its customer base really well, both of which we plan to build on as we work together to fuel the company’s next phase of growth.”
Service Fusion’s rapid growth will create a significant number of new jobs in the North Texas area as the company expands its engineering, customer support, and sales operations at its headquarters just outside of Dallas. “As one of the fastest growing technology companies in Texas, we are extremely excited to be able to create more career opportunities in this region,” said Paltsev. “This investment will allow us to better serve our customers’ needs by adding top-notch talent to every team at Service Fusion.”
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