Technology
Electronic-signatures – elegant solution or operational risk?
Published by Jessica Weisman-Pitts
Posted on February 1, 2022
8 min readLast updated: January 28, 2026
Global Banking & Finance Review®
Company
Published by Jessica Weisman-Pitts
Posted on February 1, 2022
8 min readLast updated: January 28, 2026
E-signatures provide flexibility in document execution but come with legal risks. Understanding their implications is key for effective use.
Understanding the legal implications and risks of e-signatures
The legal industry has proved resilient and innovative in the light of COVID-19. Any stigma associated with remote working has long since been consigned to history. However, one fly in the ointment can be getting documents signed and/or witnessed, which has drawn light on electronic signatures. E-signatures can, when used appropriately, provide a simple and elegant solution to an issue that has been exacerbated by COVID (but which will continue to be an issue in the post-COVID world). E-signature vendors are COVID winners in much the same way that Deliveroo and Netflix are.
However, while an effective solution, e-signatures – if not implemented appropriately – do carry risk. Jason Pugh, Managing Director, D2 Legal Technology (D2LT), explores what e-signatures mean, how they work and the prudent steps an organisation should take to ensure they achieve their desired objectives, not only today but laying the foundation for a better, automated contract management workflow.
Contractual Evolution
“Offer”; “acceptance”; “consideration”; and “intention to contract” are the fundamental tenets of a contract under English law and providing they exist, users can be flexible in how they contract with one another. This approach ensures that there is room for legal evolution, including technological innovation.
Within the capital markets arena, the mechanism of trading has itself evolved from a manual process involving frequent human interactions documented through paper, to trading platforms where processes are evidenced electronically.
The next logical step in this evolution has been to digitise the execution of master trading agreements – which are still often subject to the more archaic practice of wet ink signing – by adopting an e-signature solution or platform.
Introducing the electronic signature
An e-signature is a digital medium used to represent a signature. While not themselves new, as a result of COVID-19, we have seen significant increased adoption of this technology across the market. However, like all new technology and processes, it does not come without a health warning.
It is worth clarifying at this stage that, whilst they sound similar, e-signatures are not the same as digital signatures. E-signatures are a legal concept; a lasting representation and capture of intent. Digital signatures, on the other hand, deploy encryption technology that underlies the e-signature, working with not as it.
This nuance is also reflected in the different types of e-signatures organisations can deploy, which can vary materially and lead to both challenges and opportunities.
Practical Issues to consider
While the use of e-signatures can offer parties flexibility and efficiency in executing a document, getting it wrong can expose an organisation to material risk.
Market participants should consider the following issues prior to using e-signatures:
Types of e-signature
Within the UK and Europe, the legal framework for e-signatures was set out at an EU level by Regulation (EU) No 910/2014 (the “eIDAS Regulation”). On a domestic level, the equivalent regulation is the Electronic Identification and Trust Services for Electronic Transactions Regulation 2016 (2016 No.696). Additionally, the Electronic Identification and Trust Services for Electronic Transactions (Amendment etc.) (EU Exit) Regulations 2019) (the “UK eIDAS Regulation”) have transposed the remaining parts of the eIDAS Regulation into UK law post-Brexit.
Broadly, e-signatures can be divided into three groups:
English law is flexible and even a simple e-signature is valid, legal and binding (excluding certain filings with HMRC or the Land Registry). Furthermore, section 7 of the Electronic Communications Act (ECA) 2000 provides a statutory recognition and framework of admissibility for all varieties of e-signature, which has been supported by the creation of the UK eIDAS Regulation to provide a framework post-Brexit.
Therefore, the key difference between the three types of e-signature is evidential weight. Only qualified e-signatures are given the equivalent weight of a wet ink signature under the eIDAS Regulation and UK eIDAS Regulation. An advanced e-signature may lack the formal ‘Qualified Certificate’, but it is still immutable by definition and is capable of being tied to the signatory. Use of a simple e-signature clearly satisfies the reasoning behind signing a document as it is done for the purpose of authenticating the document (see Green (Liquidator of Stealth Construction Ltd) v. Ireland).
Consequently, the choice of e-signatures in a commercial environment is premised on the party’s appetite for risk. If the documents are linked to high-value transactions or where there is more opportunity for contention between the parties, using an Advanced or Qualified e-signature should be recommended. Use of these types of e-signatures will provide an English court with additional comfort of the parties’ intentions and that any documents were validly executed. Additionally, from an internal controls perspective, they allow the signing institution to more easily comply with any internal governance and reduce any administrative errors by handling document execution in a controlled framework.
Consequently, where parties intend to use simple e-signatures due to their ease, it should be recommended that detailed audit trails should be kept, mitigating their lack of evidential weight if they were ever challenged in litigation. For institutions with a duty to ensure that they can demonstrate that the contracts they have entered into have been duly executed by their counterparties and are therefore enforceable, the better choice to reduce these risks and concerns would be to use either an advanced or qualified e-signature.
Future
Incorporating e-signatures into the document negotiation workflow is an important step for organisations to take in this new operating environment. Indeed, the early adoption of e-signatures in an organisation could facilitate implementation of other legal technology. In adopting an e-signature platform, organisations will be able to integrate their execution process into their contract lifecycle management. The ultimate goals for most legal departments are 1) a front-to-back document negotiation platform; and 2) a legal data repository which allows them to understand the content of their contracts at a glance, as well as understanding the general profile of their document universe. Deploying e-signatures aids in moving towards these goals, as it will ensure that the documents will always be machine readable, without the need for expensive and often unreliable OCR software. However, organisations need to ensure the right type of e-signature and the right governing law, in order to mitigate exposing the business to operational and legal risk.
So, whilst COVID may have proved to be a catalyst to adopting robust e-signature platforms and facilitating hybrid working, this may just be the tipping point that facilitates legal departments in moving towards a better, automated contract management workflow from start to finish. The time to act is now.
The article discusses the legal implications and risks associated with e-signatures in the post-COVID era.
How has COVID-19 impacted the adoption of e-signatures?
What are the differences between e-signatures and digital signatures?
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