Banking
CCaaS + AI = An A+ CX: The new math for improving the banking customer experience
By Matthew Marion, Senior Product Manager, UCaaS & CCaaS, at Windstream Enterprise Financial institu...
14th November, 2024
Banking
From risk‑management practices to competitive positioning, the Banking section delivers detailed articles and opinion pieces on global banks and financial institutions. It examines regulatory shifts, digital transformation and the evolving role of banks in the wider economy.
Banking
UK finance firms seek ‘bold’ reforms to counter Wall St ascendancy
By Sinead Cruise and Carolyn Cohn LONDON (Reuters) – Britain’s finance sector is counting on policym...
13th November, 2024
Banking
How challenger banks have used a customer-centric model to shake up the banking sector
By Alicia Skubick, Chief Customer Officer Everybody has a bank, they have to really, it’s a modern d...
13th November, 2024
Banking
Development bank financing pledge gives COP29 summit early boost
By Valerie Volcovici and Virginia Furness BAKU (Reuters) – COP29 negotiators welcomed a pledge by ma...
13th November, 2024
Banking
ECB wants banks to better manage private equity risk
FRANKFURT (Reuters) – Euro zone lenders may not have a full understanding of their exposure to the q...
13th November, 2024
Banking
BNP lays off a dozen China dealmakers amid fee plunge
HONG KONG (Reuters) – France’s BNP Paribas has cut a dozen jobs in mainland China and Hong Kong, a s...
13th November, 2024
Banking
How Brazil’s Pix Payment System is Revolutionizing Financial Inclusion
By Ralf Germer, CEO and co-founder, PagBrasil Brazil is currently in the midst of a financial revolu...
12th November, 2024
Banking
Banking digitisation in the US and UK: it’s a marathon, not a sprint
By Alex Reddish, Head of Market Expansion & GTM Strategy at Tribe Payments The journey that banking...
12th November, 2024
Banking
SoftBank books $7.7 billion quarterly gain as Vision Fund finds its feet again
By Anton Bridge TOKYO (Reuters) -Japan’s SoftBank Group swung to a 1.18 trillion yen ($7.7 billion)...
12th November, 2024
Banking
Britain’s watchdog fines Metro Bank $20 million for control failings
By Lawrence White LONDON (Reuters) -Britain’s Financial Conduct Authority (FCA) has fined Metro Bank...
12th November, 2024
Banking
Europe’s banks brace for tougher competition under Trump 2.0
By Sinead Cruise and Tommy Reggiori Wilkes LONDON (Reuters) -European banks face an even tougher tas...
12th November, 2024
Banking
Spain’s former central bank chief to lead Bank for International Settlements
LONDON (Reuters) – Spain’s former central bank governor, Pablo Hernandez de Cos, was picked on Monda...
12th November, 2024