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Achieve success today – Siraj Finance provides you with the best in modern innovative Shari’ah-compliant financial products and services

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Achieve success today -Siraj Finance provides you with the best in modern innovative Shari’ah-compliant financial products and services

The Why:

Siraj Finance PJSC (SF) has all the amenities to grow the business portfolio to a leading finance company in the region. This growth prospect has been sighted, with the onboarding of new strategic oversight and business propositions that were rolled out in April 2016. Since then, SF has exponentially grown with incremental values been reflected in the subsequent financials. While the growth rate has taken a continuous leap, the results of the first quarter 2018 has overridden the previous performance numbers and we see the momentum to continue for higher accrual results. This technology savvy has helped to provide an edge over other players, both technically and geographically, thereby attracting more referrals and new customers base alongside the sustenance of the existing customers. SF collaborates with its strategic alliances to provide quality service to its customers backed up by competitive pricing strategy, multitude of products on cart, reliable service with the least turnaround time and one step forward on emerging market diversifications and innovation. With the extenuating approach towards the existing Islamic products on the cart, we have created a niche of value-added propositions to our customer base that could lead us to new heights in the Islamic Finance Arena. We are confident on growing SF from its existing customer base that would help us re-classify on the competency levels in the UAE market.

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The How:

While we openly transcend into cross selling opportunities that potentially diversifies and exemplifies the uproot in terms of product differentiation and market niche occupancy, SF has embarked upon products that meet the visionary focus of the current and prospective customer base that drills down from Baby Boomers (1946 to 64) visionary sustenance, Generation X to Y’s (1965 to 1994) progressive methodology, while instilling an auto-mode mechanism with the Gen Z (1995 to 2012) for a confidence motion that drives immediate results on the prospects of Gen Alpha (2013 to 2025). This insight on our product positioning has led to a competitive edge on the market demands and has favoured SF to take ownership of the liability positioning bearing the intricacies of a collateralized risk based approach. In its scalable and quantifiable approach towards measuring the risk appetite of a prospective customer, an eminent customer portfolio has shed the light towards achieving multiple recognitions within a short time span. Some of the recognitions included the “Best Upcoming Islamic Finance Institution 2018” by the Global Islamic Finance Awards in Sept 2018, the“ Critics Choice – Best Non-Bank Islamic Retail

Finance Institution 2018” in Nov 2018, the “Best Labour Guarantee” Award by the “Internal Finance Awards” in Jan 2019 and more to the pipeline enlisted. SF has continuously improved its product offerings to the best outcome of meeting the demanding financial stature in a secured and timely manner. Product diversification has been the essence of maximizing coverage for relevant SME’s and Corporate portfolios that has certainly intensified the financial literacy program to a closer outreach within the UAE community.

The Modus Operandi on a three prone approach:- 

  • Resource viability and experienced hands from key industry exponents

SF is managed by a team of highly experienced and qualified individuals in the finance and banking industry. The team individually brings in 15-25 years of industry experience, that is spread across the banking and financial institutions representing various industry disciplines including Risk, Operations, Strategy, Systems, Finance, Audit, Product, Marketing & Communications, Card Associations, Anti Money Laundering and Compliance.

  • Accessibility based on the outreach capability

The collaborative approach with its strategic alliances in providing quality service to its customers backed up by competitive pricing strategy, multitude of products on cart, reliable service with the least turnaround time and one step forward on emerging market diversifications and innovation.

  • Growing portfolio of customer base and product positioning

With a focus on existing customer-base, SF risk-based classification, categorization and inter-operability of in-house systems and solutions for promoting cross sell prospects were leveraged and thereby building a stronger portfolio of the customer and customers customer.

The What:

Ahmed Bin Khalaf Al-Otaiba,Chairman, SIRAJ PJSC

Ahmed Bin Khalaf Al-Otaiba,Chairman, SIRAJ PJSC

Back in April 2016, a range of products were released in the market of which Labour Guarantee has taken precedence in terms of cash margin utilization and in extending built-up facility for new innovative projects and diversification of fund management. SF has embarked upon products that drive corporate customer initiates and projects that were either stalled or being revamped subsequent to a revised business approach that are qualitatively screened and relatively quantified with a practicable roll out plan. Based on the market appetite and the readiness of the industry players to circumvent emerging challenges, SF has maintained a level playing field in penetrating to different specs of market vibes that are competitively priced and strategically positioned. Products that range from Corporate portfolio to SME sectors was then focused as a driving mechanism towards promoting UAE’s smart initiative and SME outreach. Upon successfully rolling out the SME project initiatives, the customer uptake has taken a mounting leap towards diversified engagements and progressive implementations that was duly measured and earmarked.

Our strategic focus was to emerge in a phased manner, while depending on the customer’s confidence in promulgating the product differentiation and service levels. Our Sales team was fully equipped with necessary market entrenching leads that was convened based on an in- house survey that captured the demands of the customers and regional developments. While we sight every challenge to be a potential business prospect, our zero-liability risk tolerance appetite on E-KYC (Electronic- Know Your Customer), CDD (Customer Due Diligence), EDD (Enhanced Due Diligence) was embedded within each product categorization and onboarding methodology. Secondly, we had also leveraged social media outreach through professional, personal and closed loop community platforms to sense the vibes on SF product feasibility and compatibility. On a separate note, we were very receptive on our partners and associates support in promoting customers through various sales channels and loyalty programs. With this concentrated approach, we’ve been accepted on a favorable stand in terms of securing a growing customer base within a limited time-period.

Finance

Data Unions, fisherfolk and DeFi

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Data Unions, fisherfolk and DeFi 1

By Ruby Short, Streamr

In the fintech world it seems every month there’s a new trend or terminology to get acquainted with. From just learning about cryptocurrency a few years ago, to the crazy boom markets of 2017-18, the market has now moved on to DeFi, or Decentralised Finance to those less in the know.

It’s a trend which is gathering momentum, too – $275m of crypto collateral was invested in the DeFi economy in early 2019, but by February of this year it hit $1 billion, and by the end of July this number had risen to $4 billion.

According to crypto exchange Binance, DeFi refers to “a movement that aims to create an open-source, permissionless and transparent financial service ecosystem that is available to everyone and operates without any central authority.” Essentially it gives full asset control to those who use it, whether this is through peer-to-peer models or DeFi applications.

These apps, known as DApps, run on a blockchain network meaning they’re not controlled by a single authority. And as they are also Open Source, they are publicly available – characteristics that make transactions quicker, more affordable and more efficient than their centralised counterparts, where data is stored on servers managed by one authority (think traditional banks).

So why is DeFi getting so much attention?

DeFi is exciting for many because it gives more people more control over their money. Where much of the financial sector is traditionally centralised it inherits bias, thus restricting many people from their funds and what they can do with it.

With this approach, anyone can make investments or get into trading much more easily, and, most importantly, keep control in the hands of the user and not large corporations.

One of the preliminary benefits of this control is the improved visibility we gain over our financial data. In fact, any data we produce in general, whether online or through smart devices is predominantly controlled by giant centralised platforms such as Google and Facebook. In many cases users are unaware of where this is being sold on, or at least have been up until now.

As with DeFi and DApps, a way to decentralise this control has been introduced – in the form of Data Unions. A relatively new concept, this is a framework that enables individuals to bundle together their real-time data with others to create valuable insights which can be sold on, offering each the chance to earn revenue. It is helping businesses and individuals realise the value of the information they produce.

How does it work?

Our data on its own holds little value, but once bundled with multiple data sets from other people and sources and combined in a Data Union, it becomes an attractive set of insights to buyers who can use it to improve their market knowledge, product or service.

Data is shared through an app on the device or object via Streamr’s Data Union framework, a toolbox, which any developer or company can integrate into their existing products. It also allows individuals to choose which particular data types they share and monetise, and which they keep private.

This information then passes, encrypted, through the Streamr Network, to the Data Union where it’s bundled with others’ data for sale on the Marketplace – a process called crowdselling, which has the potential to generate unique data sets by incentivising trade directly from data producers.

What’s more, Data Unions can be set up to capture any form of data. For instance, a music streaming company could commission their own app where users could sell their listening and genre habits paired with their demographic info.

What has this got to do with DeFi?

Data Unions can help provide a means of DeFi direct to the people that need it most.

To break this down, a Data Union is beneficial because it enables any internet user to be paid for their data, which is unlike any data tax that has been proposed by many politicians. And, the advantage of a DeFi solution is that anyone can get paid from it because the finances are no longer dependent on their jurisdiction, but on which products they are using. Putting these together can have endless benefits.

We’re already seeing this happen, with a framework being used to improve the lives of financially marginalised groups. Tracey is a blockchain enabled Data Union working in partnership with WWF.

The application incentivises Filipino fisherfolk to record their catch and trade data digitally through direct data monetisation via the Streamr Marketplace. This data makes the first mile of their seafood products through the supply chain, traceable. With regional fish stocks declining, accurate catch yield data is a desirable insight for third party members such as retailers and final buyers.

The benefits of this model are twofold. Many fisherfolk in the Philippines are unbanked, meaning they don’t have a bank account. Trading this data gives them access to finance and loans previously out of reach, changing them and their family’s livelihoods. It also enables a self-sustaining ecosystem that captures accurate traceability data and helps these areas monitor their overfishing levels for more sustainable fishing.

What does this mean for us for the future?

We’re seeing a lot of momentum building around all forms of online decentralization,and the potential is huge. Over the coming years we will see these systems become ever more integrated into the existing internet stack, which will profoundly impact our possibilities online. Soon, it will become normal to take part in the internet’s data economy.

We see internet users becoming members of several Data Unions and have a range of different options to choose from that best suits them and their data sets. Personal data monetisation will no longer be a privacy issue we’re all suffering under, but rather a question of whether we want to sell our data or not. Users will have the freedom to choose for themselves if they want to sell their data or not and ethical data sharing will become the norm.

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Finance

ECOMMPAY expands Open Banking payments solution to Europe

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ECOMMPAY expands Open Banking payments solution to Europe 2

Open Banking by ECOMMPAY facilitates fast, secure and simple payments 

International payment service provider and direct bank card acquirer, ECOMMPAY, has today announced the expansion of its payment system Open Banking by ECOMMPAY to Europe. The solution allows consumers to initiate online payments to merchants.

Open Banking by ECOMMPAY leverages Open Banking technology, which enables third-party providers to access banks’ data to provide payment initiation through API connections. The news comes as research by the Open Banking Implementation Entity recently showed that uptake of Open Banking has doubled over the past six months, with more than two million consumers making use of the data-sharing service.

ECOMMPAY’s solution will allow consumers to connect to over 4000 banks in more than 28 European countries, while merchants can accept payments from customers in real-time, directly to their bank account. The solution is available in the UK, Latvia, Estonia and the Netherlands, and will be rolled out to further countries soon.

Benefits for consumers as well as merchants

For shoppers, Open Banking by ECOMMPAY means confidential information is accessed in a secure manner, compliant with GDPR requirements. Financial data is stored in one place so that credit decisions on loans or other transactions can be made promptly. Purchases can be made easily via smart devices, and consumers simply log in to their online banking via their mobile app to approve payments.

Merchants benefit from access to new infrastructure for payments. Without the need for credit or debit cards, chargeback risks due to fraud or an inability to capture funds are eliminated, while card fees are cut too. As the process does not require intermediaries, the payment process is efficient, and can also be customised by region, currency and other localised requirements. While banks usually have full control over the services customers need such as loans or transfers, Open Banking brings these decisions under a single administration.

Simplified European expansion

Historically, businesses growing into new markets would require a local banking relationship to facilitate the collection of direct debit payments, and face multiple complications around legal requirements, licenses and compliance. However, Open Banking by ECOMMPAY allows companies to use one efficient, cost-effective and simple payment solution to expand within Europe.

Paul Marcantonio, Executive Director of ECOMMPAY, commented: “Open Banking is revolutionising the way we pay, and the recent growth in its use indicates people are looking for more payments choice. Open Banking for Europe by ECOMMPAY will allow us to cater to the increasing number of people taking advantage of this secure, real-time and simple payment technology. Our solution will let merchants quickly expand into new markets and accept payments directly from customers’ bank accounts.

“With the pandemic shifting businesses online faster than ever before, the need for fast, safe and secure payment methods is growing. There is an urgent need to cater to a variety of payment methods, and at the same time to counter fraud and cyber-crime.”

ECOMMPAY has enjoyed steady growth since its launch in 2012, and has built a global presence with six international offices and operations in key markets including Asia, Europe, Africa, Russia and the UK. The company is a principal member of Visa and Mastercard, and a member of Visa Direct and MoneySend, as well as being the first payment provider on the PayPal Commerce Platform and the first acquirer to implement a Mastercard Dashboard.

The company will be hosting a webinar on Open Banking on 10th December. ECOMMPAY and its host speakers will look at the different opportunities that open banking brings for businesses, the challenges faced implementing it, and how to make it work from every business angle. Key topics will include how Open Banking will impact online business in the future, the effect of Brexit and Covid-19, and how to become an early adopter.

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Finance

The Hidden Costs of International E-commerce

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The Hidden Costs of International E-commerce 3

By Gavan Smythe, Managing Director, iCompareFX

Taking a business globally can be an attractive prospect, potentially targeting markets with fewer competitors, taking advantage of a larger consumer base and even gaining access to cost-effective manufacturing resources.

However, it’s not as simple as just shipping product overseas. Successful international traders conduct extensive market research, understanding each region’s barriers to entry – whether it’s regulations around communication and marketing, finding key contacts in supply chain management or navigating legal and cultural restrictions.

This also means identifying the hidden costs of international trading, which threaten the bottom line of businesses.

The price of peace of mind

Online trading isn’t without its complications. Buying online means handing over confidential bank or card details and, without the right protection in place, it can leave consumers open to theft and fraud.

That’s why e-commerce payment services include a gateway model, which secures transactions by encrypting the cardholder’s details and managing the payment process for the merchant.

However, like any specialist service, merchants pay to keep this sensitive data safe. Gateway fees are typically calculated as a percentage of the transaction amount. And while this payment model is useful for SMEs – helping them efficiently scale – it represents an additional cost that many business owners don’t account for.

Those tempted to simply roll out the cheapest service risk damaging their reputation by potentially being an unsafe seller and one which undervalues its customers. This will eventually impact revenue, as customers look elsewhere, and merchants navigate the costly time spent ironing out problems with insecure payments.

When it comes to choosing a payment gateway service, key considerations should include working with a provider which operates across the same regions and checking contract terms. Some providers may charge set-up fees, monthly subscription fees or implement a blanket charge if a minimum volume of transactions isn’t met.

Merchants should also consider whether to use a direct or indirect payment gateway. While direct payment gateways allow consistent branding with customised design and copy, it may cost extra to integrate the service with an existing website.

Indirect gateways take users away to a separate payment portal on a different page. This is cost-effective to install and can appear more secure to users as they may be using a familiar and trusted payment gateway brand

Calculating conversion fees

As a business owner, payment gateway solution providers charge a number of percentage fees. While for sellers in domestic markets the fee structure can be quite simple, for online sellers in overseas markets, the fee structure becomes complex.

For example, as an international online seller, you can be subject to additional costs for processing international cards, plus additional currency conversion costs back to your business’ home currency.

In some circumstances, this can cost up to 9 percent of your sale revenue. A business has the choice of passing these costs on to the customer or to reduce its profit margin in international markets.

Businesses shouldn’t rush when it comes to choosing a provider. Taking the time to review and compare what’s out there puts them in a stronger position to choose the perfect match.

Providers vary in their offerings, from the regions they operate in, to their fees and exchange rates and even transfer speeds. Those who value trust and transparency may be willing to pay slightly higher to work with a provider which offers exceptional customer service standards, helping them navigate the currency exchange process.

For those moving into multiple markets, it’s worth using a comparison service or tool to make sure they’re partnering with the right provider for each currency pair and region, as it’s unlikely a single provider will offer a blanket ‘best solution’ across the global market.

The role of multi-currency accounts

Having looked at the impact of currency conversion fees, what can businesses do to mitigate these costly charges when it comes to trading in an increasing number of currencies?

Opening a multi-currency account allows businesses to access the speed and affordable conversion costs needed to make the most of international trading. They allow businesses to access unique local banking details in foreign countries and all balances and transfer controls are accessible within a single dashboard.

Not only are the conversion fees associated with these accounts much lower compared with transferring currencies between bank accounts but it’s also quick and efficient – allowing businesses to access funds almost instantly and pass this convenience on to customers.

Specialist money transfer companies that offer multi-currency account solutions offer these services at no monthly cost. Simple and low-cost fee structures are applied on currency conversion and outgoing funds. And incoming receipts of money transfers don’t cost a penny.

Not all multi-currency account solution providers offer access to the same currencies. Furthermore, not all payment gateways offer support for payouts in multiple currencies. Businesses should conduct an assessment of current and future customer and supplier locations to choose the most appropriate solution provider.

Conducting an internal risk assessment helps businesses decide which multi-currency account makes sense for them, based on key requirements, like the number of supported currencies, target regions, potential overdraft facilities and ease of transfers.

Managing international suppliers

In many industries, international e-commerce is not as simple as just sending products to different regions. Logistics and legal regulations across the world mean businesses are often required to work with local specialists to deliver their service or offering.

This may mean working with local manufacturers to produce products in each region or simply partnering with local marketing, PR or advertising professionals to create culturally sensitive brand awareness in the native language.

In these cases, the business becomes the customer. They are required to make payments in multiple currencies as they manage their global operations.

For example, UK bank accounts charge relatively large fees to make payments in foreign currencies and these soon add up when running operations around the world.

This is where multi-currency accounts again prove fruitful. Not only do they allow businesses to hold multiple currencies – which is ideal for sellers – but they can also send money to other accounts with minimal fees if they’re in the same currency.

Paying suppliers in the same region as their customer base can remove the double currency conversion by receiving payment gateway payouts in the foreign currency and paying out of the multi-currency account in the same currency. No currency conversion is necessary in this scenario.

Businesses able to identify all these costs and admin fees up-front will be best placed to get the most value from the research and comparison stage when comparing providers.

Ultimately, they’ll achieve the lowest possible fees for each market, currency and transaction.

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