Published by Global Banking & Finance Review®
Posted on May 14, 2025
2 min readLast updated: January 23, 2026
Add as preferred source on GoogleCo-Op's systems are back online after a cyber incident, with improved stock availability and all payment methods operational.
LONDON (Reuters) -British grocery chain Co-Op said its systems were now running normally and there would be improved stock availability in stores and online from this weekend, with all forms of payments working, in an update on a recently-disclosed cyber incident.
The company, which is among a list of British retailers in recent weeks to suffer a cyber attack, said last month that hackers had attempted to break into its systems.
"We are now in the recovery phase and are taking steps to bring our systems gradually back online in a safe and controlled manner," a spokesperson said in a statement on Wednesday.
Co-Op, which is owned by its members, and trades from over 2,300 food stores across the UK and also has funeral care, legal and insurance businesses, had restricted access to its systems to protect itself from the cyber incident.
Rival Marks and Spencer stopped taking online orders on April 25 due to what has been widely reported a ransomware attack. It said on Tuesday that some personal customer information was taken in the cyber attack.
The National Cyber Security Centre has stated that it could not say whether the attacks were linked.
(Reporting by Muvija M; editing by Sarah Young)
The article discusses Co-Op's recovery from a cyber incident that affected its systems and operations.
Co-Op restricted access to its systems to protect against the cyber incident and is now gradually bringing them back online.
The article does not specify if Co-Op customer details were compromised, but mentions a similar incident at Marks and Spencer.
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